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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, citing numerous delays, lost parcels, and packages marked as untraceable. Customers also frequently encountered issues with the service and customer support, describing it as unhelpful, unresponsive, and difficult to reach. Reviewers often reported that staff and delivery partners were unprofessional, rude, and would make false promises or hang up calls. However, some customers also noted a positive experience, mentioning that their deliveries arrived in proper condition and on time, and that the customer support was top-class.

What people talk about most

Delivery service

Customers consistently express strong dissatisfaction with the delivery service. Many reviewers report... See more

Service

People report negative experiences with service. Customers consistently express dissatisfaction, citing... See more

Customer service

Reviewers express significant dissatisfaction with customer service, citing a lack of proper communication... See more

Order

Customers consistently express dissatisfaction with their orders. Many report significant delays, with some... See more

Staff

Consumers consistently express strong dissatisfaction with staff. Many reviewers report rude and... See more

Based on these reviews

Rated 1 out of 5 stars

Wish I could give 0 stars. They picked up my return parcel but marked it as UNPICKED. Absolutely scummy delivery partners and non-existent customer support, even after providing all proofs from my end... See more

Rated 1 out of 5 stars

Since there is no option of ZERO Stars i have to click on 1 Star. Highly unprofessional people,useless service. They return parcels with false reasons without even contacting customers, they don't pic... See more

Rated 1 out of 5 stars

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care a... See more

Rated 1 out of 5 stars

Really bad service, too many delays and very rude delivery partners. Won't even pick up calls and would hang up on face. Been waiting 3 days since my order reached my city and the website shows option... See more


1.1

Bad

TrustScore 1 out of 5

850 reviews

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Rated 1 out of 5 stars

Bad reviews for xpressbees customer…


Bad reviews for xpressbees customer support i call for 2 days countinue but they are me nothing they wipp provide my persal and they will give me evey time resion

It sounds like you're frustrated with Xpressbees customer support not delivering your parcel and giving repeated excuses.

Here’s a clearer version of your complaint that you can use to post online or send to them:

Complaint About Xpressbees Customer Support
I am extremely disappointed with Xpressbees customer service. I have been calling continuously for the past 2 days regarding my parcel, but I am not getting any proper help.

Every time I call, they give a different reason for the delay and promise delivery, but nothing happens. My parcel has still not been delivered, and no clear explanation has been provided.

This kind of service is very unprofessional and frustrating. I request immediate action and delivery of my parcel as soon as possible.

March 4, 2026
Unprompted review
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Rated 1 out of 5 stars

I wish I could give them 0 star

I wish I could give them 0 star. Yesterday I had a very bad experience I ordered two product but delivery partner ordered me only one when I asked where is my 2nd one he said maybe I forgot your order at store I said okay.but after 10 min what I see that my both order showing delivered. When I ask them about this he said I don't know it was a technical glitch. Now it's been 2 days there is no update for me on this.
Very very very bad delivery service.

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Worst of all

I used to think DTDC had bad service, but they are not even bad.

And then I came across Xpressbees. So far, I have received only 2 parcels from this courier service, and both were compromised.

Both parcels had the same timeline. Both went missing for days, and then, out of nowhere, they were delivered.

The first parcel was literally covered in mud and was a different product and yesterday I had a similar experience as one item was missing from the box.

Xpressbees is incapable of handling the parcel and should be shut down ASAP!!

February 11, 2026
Unprompted review
Rated 1 out of 5 stars

One of the Third class courier service…

One of the Third class courier service agency ….
No response and updating on website that delivery failed . No one called me . Neither they receive the phone call . Even if rings . They kept the phone off many times .
Don’t believe these burglars …..

February 9, 2026
Unprompted review
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Rated 2 out of 5 stars

I am seller Meesho

I am seller Meesho, I am facing very poor and unprofessional service from Xpressbees. The delivery partner keeps not picking up my product and cancels the pickup/order repeatedly without any valid reason. There is no proper communication, no update, and no responsibility taken by the team.

Because of this careless behavior, my business is getting affected and I am losing time and customers. I expected at least basic professionalism from a logistics company, but my experience has been extremely disappointing

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

My Parcel is still waiting for delivery…

My Parcel is still waiting for delivery as it was prepaid order

Every day morning update on website that “out for delivery “ and in the evening they update that customer wants future delivery 15 days over

Worst service and customer care of the world

“ 153638960013371 dispatched via xpressbees courier”

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Very bad experience with Xpressbees

Very bad experience with Xpressbees. I placed the order and it’s delay 4 days. When I tried to call, they not received and cut my call. 2nd day I tried and happed same. Worst delivery service I had experience in my life. I recommend not to use it for order.

February 5, 2026
Unprompted review
Rated 1 out of 5 stars

I registered on their website to handle…

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care and the only way to reach them is with ticket escalation. They will close these tickets every single time you raise them without giving you any timeline for the refund of lost shipments. Fraud company please stay away and don't work with them directly.

February 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Worst service.Does'nt ever bother to…

Worst service.Does'nt ever bother to call the customer moreover expect the customer to come to their office to receive the item..like why? Isn't it their duty to deliver, if not better not to take any charges.

January 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Bad customer care

They tried to reach I attended the call, there was some range issue. He did not try to call again. Neither when I called back he is very arrogant.

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

Didn't get my delivery

Didn't get my delivery. I fear that I have lost my money. I was supposed to fet it on 29 th. Everyday Out for delivery and then later customer wants future delivery

January 4, 2026
Unprompted review
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