While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, citing numerous delays, lost parcels, and packages marked as untraceable. Customers also frequently encountered issues with the service and customer support, describing it as unhelpful, unresponsive, and difficult to reach. Reviewers often reported that staff and delivery partners were unprofessional, rude, and would make false promises or hang up calls. However, some customers also noted a positive experience, mentioning that their deliveries arrived in proper condition and on time, and that the customer support was top-class.

What people talk about most

Delivery service

Customers consistently express strong dissatisfaction with the delivery service. Many reviewers report... See more

Service

People report negative experiences with service. Customers consistently express dissatisfaction, citing... See more

Customer service

Reviewers express significant dissatisfaction with customer service, citing a lack of proper communication... See more

Order

Customers consistently express dissatisfaction with their orders. Many report significant delays, with some... See more

Staff

Consumers consistently express strong dissatisfaction with staff. Many reviewers report rude and... See more

Based on these reviews

Rated 1 out of 5 stars

Wish I could give 0 stars. They picked up my return parcel but marked it as UNPICKED. Absolutely scummy delivery partners and non-existent customer support, even after providing all proofs from my end... See more

Rated 1 out of 5 stars

Since there is no option of ZERO Stars i have to click on 1 Star. Highly unprofessional people,useless service. They return parcels with false reasons without even contacting customers, they don't pic... See more

Rated 1 out of 5 stars

I registered on their website to handle my regular shipments but they lost it and started making fake promises when I raised escalation. There is no contact number to get in touch with customer care a... See more

Rated 1 out of 5 stars

Really bad service, too many delays and very rude delivery partners. Won't even pick up calls and would hang up on face. Been waiting 3 days since my order reached my city and the website shows option... See more


1.1

Bad

TrustScore 1 out of 5

850 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading & incorrect information…

They supposed to pickup the item for return, I get the message that they will come and pick it up but they never shows up, no call or message and by the evening it get canceled and blames customer that you were not available. It happened multiple times. Never trust this guy's.

December 30, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Absolutely pathetic service.

Absolutely pathetic service.
My package showed “Out for Delivery” for 7+ hours and never arrived. I tried calling the delivery agent multiple times.no response at all. No updates, no explanation, no accountability. If you can’t deliver on time don’t mark it out for delivery. Complete waste of time. Highly unreliable courier service

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional

They didn't deliver the order and give fake excuses and mark fake delivery attempts. Even after complaining my ordered was cancelled and even upon reordering similar thing happened. Worst unprofessionals I have even seen.

December 21, 2025
Unprompted review
Rated 1 out of 5 stars

Xpress bees scammers

I stopped buying from first cry, meesho and other websites because they avail xpressbee delivery service all time and most of the time. Some seller from Flipkart uses xpressbee to deliver, there is no doubt they won't deliver. Xpressbee are scammers. Please stop buying from sellers who use xpressbee.

December 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Shell Company or Real- Scam ongoing right under your nose and you are helpless

If there is an option to not have a star marked I would have selected it. Not sure how fraudulent logistic and delivery companies are allowed to operate. The entire experience is a scam. Digital Presence with no option to follow up on your order. Same reviews and misleading comments would be left on your order status as below while none are true as you wont ever hear from any delivery man with this company. I even doubt the online merchandises those uses these courier service are even genuine. My order was with House of Indya, another company not reachable beyond payment. There should be police investigation on goods worth XXXINR basically stolen todate by this vendor by not delivering at all.

Shipment History
Customer not available
Dec 10, 2025 17:16
Vadodara/AKT - VADODARA
MON dius
Out for Delivery
Dec 10, 2025 10:22
Vadodara/AKT - VADODARA
Door step delivery not attempted
Dec 09, 2025 22:48
Vadodara/AKT - VADODARA
Out for Delivery Dec 09, 2025 09:48
Vadodara/AKT - VADODARA
Enquire Now
Customer not available
Dec 08, 2025 14:56
Vadodara/AKT - VADODARA
Out for Delivery Dec 08, 2025 11:44
Vadodara/AKT - VADODARA
Address incomplete
Dec 06, 2025 16:10
Vadodara/AKT - VADODARA
Out for Delivery Dec 06, 2025 10:47
Vadodara/AKT - VADODARA
Reached at Destination

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely bad

Extremely bad. There is no accountability at all. They even lie and totally untrusyworthy. Dont buy anything from a business which uses their services too. Its an unending struggle with them.

December 4, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

0 stars would have been would have…

0 stars would have been would have given that. They don't know how to speak to their customers. I didnt get any notification and otp yet the delivery person is arguing.
If you want to run your company get your people trained and teach them manners.

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Tooo worst

Tooo worst. Too bad.. Dnt know why Nyka and first cry select this type of worst carrier. Prepaid or cod. Everything is worst. Shipment went back to warehouse or it's always delayed

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Devilyer man through ajio is not well…

Devilyer man through ajio is not well behaved taking out grudges on coustomer very poor service the company protocol is not followed properly as the company is very negleget towards the inefficiency of their dilivery workers here is the rider no.8948974045,I hope my query will be considered by the company kindly send the other well behaved delivery man
Thank you

December 1, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

worst courier service in india

worst courier service in india
worst courier service in india
worst courier service in india
worst courier service in india
worst courier service in india
worst courier service in india
worst courier service in india
worst courier service in india

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Never ever trust this useless brand

Never ever trust this useless brand, poor customer service, and they give numbers of people who don't even exist, pathetic , delayed delivery and without even my knowledge I need a future delivery option too👎🏻👎🏻👎🏻👎🏻

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

I don't understand why Ajio is partner…

I don't understand why Ajio is partner with Xpressbees. Xpressbees is the worst logistic I have ever seen. The item is out for delivery for the last two days but not delivered yet. The delivery agent keeps giving one or the other excuses. The worst is, they update the tracking information. They put "wrong pin code" on the tracing update, whereas just a day ago (19.11.25) my Tommy Hilfiger was delivered moreover, they have my mobile number but the delivery guys never called me to know the location. Surprised that a day ago Xpressbees delivered me my item and after o e day saying Wrong Pin Code. When I contacted the delivery guy on 20.11.25, he gave another unbelievable excuse. I told him that I will complain to Xpressbees,his answer was 'Tumhe jo karna Hai karlo (Do whatever you can do)". Xprsb doesn't even have a proper IVR, you can never get hold of Customer Care Executive. Their Chatbox is also of the same quality. AJIO wake up and choose some good logistics like eKart etc. Shame on you Ajio, you don't care about your customer.

November 20, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Stole my Order

Holy shit these people stole my shirt.When i call them they dont pick up.They have a very useless ai which is never being updated keeps giving constant useless answers .Nobody contacts you even if put a complaint.The delivery guy told me i wont give ur stuff if u dont speak Telegu wtf man...

November 13, 2025
Unprompted review
Rated 1 out of 5 stars

Worst Delivery service

I have been waited for 15days and later it was cancelled automatically by courier partner without any intimation when I tried to reach out to costumer care then they have said like we cant do anything it was logistical issue and hence no refund will be provided.

November 7, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look