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Rated 5 out of 5 stars

Best place for dry ice and all the essentials. The San berdo location always opens up nice and early so I try and get in before the rush. Everyone always super helpful and and they make sure you get w... See more

Rated 4 out of 5 stars

After thinking Xtractor Depot lied, I have discovered that their 3rd party vendor "Across" baited this transaction with phony claims of next day shipping. Stephanie, I apologize for getting angry and... See more

Company replied

Rated 4 out of 5 stars

Ordered a SS Buchner funnel. Good product at a good price. Online order was not smooth. Did not receive an e-mail confirmation of the order. Could not print receipt (for business credit card rec... See more

Company replied

Rated 5 out of 5 stars

Xtractor depot rocks! The team over there in San Bernardino are soo friendly and helpful. Every time you open those doors your greeted w a smile and treated with respect. Coming from a rookie extract... See more

Company replied

Company details

  1. Business to Business Service

Written by the company

Xtractor Depot, LLC. is a leader and innovator in providing exceptional materials processing and laboratory equipment to various industries. We specialize in providing our clients equipment solutions to help them succeed. We also provide educational and additional resources regarding our products and services. Call 888.733.2712


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

544 reviews

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Rated 5 out of 5 stars

Best place for dry ice and all the…

Best place for dry ice and all the essentials. The San berdo location always opens up nice and early so I try and get in before the rush. Everyone always super helpful and and they make sure you get what you need for the job at hand.

July 25, 2025
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Rated 5 out of 5 stars

Great Customer Service

The XD Team is great to work with for all lab and extraction needs. Very quick responses from the customer service department and readily available to help answer questions!

April 24, 2025
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Rated 1 out of 5 stars

Horrible customer service

Horrible customer service. I order a part for my short path and after 3 weeks I still haven't received it. Try to contact customer service on their 20k defective short path they sold to us, and their response is we're not in the service of losing money your warranty had pass we can't help you plus we no longer make parts for your machine.
Across International sale the same thing much more professional and willing to stand behind their product.

March 18, 2024
Unprompted review
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Rated 5 out of 5 stars

I am incredibly impressed with the…

I am incredibly impressed with the sheer knowledge of the sales staff. They know the ins and outs of everything on the showroom floor and can answer all my questions. It is a pleasure each and every time that I visit the Oklahoma City branch. Their conscious effort to promote safety in this dangerous field goes above and beyond any other

August 30, 2023
Rated 5 out of 5 stars

Prompt

Prompt, accurate, and kind responses
Good quantity and quality product
Good price

July 25, 2023
Rated 1 out of 5 stars

Lack of communication

Lack of communication. I had to reach out to the company to see why my product hadn't shipped. It was because they miscalculated the shipping and needed more money. they then waited 3 days after to actually ship. Customer service was rude and not helpful. I will NEVER use this site again.

May 25, 2023
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