Yellowcom Reviews 797

Having had serious issues with BT/Openreach. I want to say thank you to Arthur and Fraser for their total professionalism in how they managed the whole situation. Good teamwork one happy customer. No problem recommending Yellow.com

Fantastic service in installing a number of phones across our site. Gavin was extremely helpful and sorted any issues which arose quickly and efficiently. Highly recommend.

Thanks to all at Yellowcom. Especially Gavin for outstanding service. Great company, great service and a great help for our business

Super speedy and concise response and resolution

Excellent service from Ross and the account management team

I found Siobhan to be very helpful, patient and knowledgeable about the communication we had. She was courteous and always happy to answer my questions.

Thanks to Ross in account management for resolving my query great service.

The process was made very difficult due to our old school lines, technology, previous supplier and open reach - everything that could go wrong did! but Michaela kept me so up to date and chased everything for me and was very friendly and approachable. Keith and Ross the engineers were great, knowledgeable, friendly and professional. All three are assets to your team.

I have been very happy with the service provided Any small problems with getting set up has been been dealt with very efficiently and on time So well done to all involved
Charlie

Great customer service, quick replies and no hassle

Victoria, Angela, Fionntan and Fraser, thank you from myself and everyone at Beyond Signage LTD for a positive experience and perfect solution to our previous connectivity issues.

Michael Thomson did a brilliant job today. I called him about our internet dropping intermittently and within an hour he had contacted our IT Support company and between them have made changes to affect positive change. Michael also offered to call me on Monday to follow up and find out if there were still any issues. Fantastic customer service! Thanks Michael :)

Ross in accounts management team - really efficient and great customer service. Job well done.

Fantastic service providers. Efficient and vert helpful.

Really Quick and Helpul
Stephen Carson was so quick to come back to me about a request we had for a short term dedicated line. He made sure I was fully informed about the process and answered any questions I had. Everything was sorted so quickly and we very much appreciate it.

Siobhan was friendly, helpful and had all our information on hand and could easily explain the breakdown of charges and any exceptional charges that I had queried. She also provided information about our contract length and account manager which was useful as I was not involved in setting up our contract with Yellowcom.

Michael and Nattily went above beyond with their detail to the problem taken there time to explain every thing to resolve my on a scale of 1 to 10 they both get A big 12

Keely helped us add another phone number for a new location to our existing contract. The setup was easy and all sorted same day. Thanks Keely!

Micheal Robinson, provided an excellent customer service. Thank you for your patience and making the experience as easy as possible. It was a pleasure to have you with us to solve the issues we were having.

The effort and knowledge that Keely supplied regarding our new contract was amazing and very professional. She ran it very smoothly and I can't thank her enough for all her help and hard work, Also Gavin was very impressive regarding the new phones and set up and swiftly posted them out to us as we needed them in a hurry which was exceptional and we were very happy!!
And the overall support from Yellowcom is exceptional and I would not hesitate in recommending Yellocom in the future