YI Technology Reviews 722

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 277 reviews, most reviewers were let down by their experience overall. Many customers are highly dissatisfied with the product and the app, finding them to be riddled with excessive and intrusive advertisements that make the user experience frustrating and the cameras virtually unusable. People report that the constant ads interrupt critical functions like live viewing and motion alerts, making it impossible to monitor their homes effectively. This aggressive marketing strategy, often pushing for subscription services, has led many to consider their purchased cameras useless without paying extra. Reviewers also express significant frustration with changes to features, such as the removal of SD card support for recording and the introduction of time limits for live viewing, which were not in place when they initially bought the products. Some customers even report that the app's intrusive nature and the inability to bypass ads have led them to discard their cameras entirely.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product, often describing the cameras as useless or garbage... See more

Subscription

Reviewers highlight negative aspects of subscription, with many expressing frustration over forced... See more

Application

Customers had negative experiences with the app, primarily due to an overwhelming number of intrusive... See more

Marketing

Consumers find marketing to be negative, with many reporting that the app is now riddled with constant and... See more

User experience

Customers consistently express frustration and dissatisfaction with the user experience, primarily due to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Imagine trying to log into your home camera in an emergency only to be served 2 or 3 ads for trash mobile games. Yi technology / Kami Home believe that this is more important than being able to use th... See more

Rated 1 out of 5 stars

Total junk. The only reason this app exists is to push endless ads. So many ads that it makes the cameras you purchased because a subscription wasn’t required totally useless. Ads pop up every 10 s... See more

Rated 1 out of 5 stars

I purchased 8 of these over the years as they advertised use of SD cards for recording. Over the past few months they are now slamming ads & no longer support SD recording. Can no longer access thes... See more

Rated 1 out of 5 stars

This Company is a scam. -Cannot Review SDCard -Live view has been limited to 60 seconds without subscription. -Cameras AI never worked, not worth the money -Camera has unbelieve ADs th... See more


Company details

  1. Software Company

Written by the company

YI is committed to using innovative technology to make everyday life safer, richer and more fun. With our passion hard work and commitment to combine the highest quality and value, millions of users from every corner of the world and all ages are feeling greater peace of mind, inspiration and connection with their families, friends and communities.


Contact info

1.1

Bad

TrustScore 1 out of 5

722 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Bait and switch scammers

Bought three of these cameras with the express understanding that they would serve my purposes without requiring a subscription - which they did for awhile. Then the company moved the goalposts on cameras I already owned that they are basically useless without a subscription. TOTAL SCAM. Shocked it is legal for them to bait and switch customers like this! Where do I sign up for the class action suit????

February 10, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE YI/KAMI CAMERAS!

DO NOT USE YI/KAMI CAMERAS!!
Filled with tons of ads that you have to watch for as long as 2 minutes or so, just to watch your live feed of a SECURITY CAMERA!

Do not use at all!

Open the app - multiple ads with timers,

View live stream - multiple ads with timers and now limited to viewing under 2 mins before you have to watch multiple MORE ads with timers!

Everything has ads.
This is unusable, especially as a security app!

They also put lots of things that you used to have included for free, behind a paywall, even HD viewing is behind a paywall now!
And you are limited to under 2 mins to watch your live stream.
This should be illegal!

What is worse is that many ads are scam ads too which impersonate sites or would install malware/virus's if you installed them!

Imagine if you think you are being robbed.
You open the app to ads, then more ads to watch the live stream.
Takes you 2-3 mins just to view a live stream and then you are limited to a short viewing time before you have to do it all again!

Do not use Yi or Kami cameras at all!

February 10, 2026
Unprompted review
Rated 1 out of 5 stars

App is unusable

App is unusable - intrusive ads. Cameras ok techically but ap and its intrusive adverts and compulsion to take expensive subscription make it unusable

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

This Company is a scam

This Company is a scam.

-Cannot Review SDCard
-Live view has been limited to 60 seconds without subscription.
-Cameras AI never worked, not worth the money
-Camera has unbelieve ADs that you cannot escape, and forced to click the link to get out of.

This company needs to be removed from all listing and not sold under google or anyone for that matter.

I actually used to buy their subscription, but now, given the deceptive practices they do, I cancelled a while ago, and slowly moving to other cameras like VICO.

Very Bad overall.

February 2, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Scam.

Scam.
I bought my camera years ago. Now they forcing you to pay for subscription. Even for HD playback, you need a subscription.
Why would you buy a camera with HD feature if you won't be able to use that feature?

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Never buy this product

Never buy this product. It's totally based on app subscription. And app is horrible. You can't even open it to see your camera s from so much crap opening up. Viruses

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Yi no more

Had 4 yi cameras on local recording for years. Cameras are good quality but the app is atrocious and since a recent update is now unusable. All these con artists want is your cloud subscription. Local recording is now only shown in SD and only for 30 seconds, making it unusable. I've changed all cameras to eufy ones which are far better quality and local recording is great.

January 1, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

To be honest This company is a RIP OFF

To be honest this company is a RIP off. It's ALL SCAM! THE camera is no use AT ALL ANNOYING ADVERTISING EVERYTIME YOU CHECK THE APP. HOPE SOMEONE SUE THIS COMPANY AND ALL USERS GET Benefit form CLASS ACTION LAWSUIT!!! REALLY BAD EXPERIENCE.

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service.

This service is plagued with intrusive, persistent ads that are often very difficult to bypass. This is to pressure the customer to pay for the upgraded service to remove these ads.
I've already had one camera fail; so, once the other one goes dead, I will NOT be using this service ever again.
Don't waste your time with these cameras.

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

I threw out all 12 cameras !

I threw out all 12 cameras that I was using the micro cards for recordings. As soon as I experienced them blocking my use of the micro card recordings, in the trash they went! Ads everywhere at every click. Honestly, these are useless unless you pay for the cloud.
Even when I did have a cloud subscription a year ago with them it did not work on the newer 5g cellular data. There was some sort of compatibility with the new 5g cellular. Cameras would work on older LTE cellular. So again useless.
It felt really good on seeing them all in the trash and my frustration was finally over!

January 12, 2026
Unprompted review
Rated 1 out of 5 stars

JUNK JUNK JUNK

DON'T BUY THIS GARBAGE.
Would give negative stars if they allowed it.
Can't view cameras due to ads and attempts to get you to pay for premium upgrade.
Lose connections with router 10 feet away.
NOW they are limiting you to 90 seconds of free viewing time so they can force you to upgrade.
Offer a low price to begin with then automatically charge your card $128 a year.
Look at all the bad reviews these crooks have received.

December 31, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Bait & Switch

I purchased 8 of these over the years as they advertised use of SD cards for recording. Over the past few months they are now slamming ads & no longer support SD recording. Can no longer access these cameras due to AD circle of Death Spam you cannot exit. I am actively looking to replace these NOW USELESS CAMERAS. Stupid move!!

January 25, 2026
Unprompted review
Rated 1 out of 5 stars

The worst so many adds

The worst. When I first bought the cams there were annoying adds, but after that they got worse to where I would spend a lot of time trying to see the cam view. I bought a different set of cameras and they them in the trash

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Useless

Almost impossible to use effectively due to endless adverts stopping you from viewing when you need to. Have now given up and will be replacing all 4 cameras we currently have.
Real shame, as the camera and picture quality is good.

January 22, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

If I could rate it zero I would

If I could rate it zero I would. This Chinese company is a fraud. They say you can use SD card, then push you to buy cloud service by making the SD card unrecognisable. After charging you they don’t upload anything on cloud. So it’s basically a dummy camera you end up with. Avoid at all cost and don’t buy from Amazon. I will complain to Amazon to not let them sell this company products!!!!

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Yi Cudnae Make it Up

Yi Techs new 2026 ploy! aAllow you only 90s of free viewing of your camera B4 blocking your access with ads. REPEATEDLY my security VIEWING has been COMPROMISED because the app is playing some 💩AD.
NEVER BUY Yi/Kami cameras the company PRIORITY has ALWAYS been its own REVENUE OVER YOUR SECURITY making it an UNTRUSTWORTHY company with an MORONIC CEO.
I will DITCH Yi cameras as EVERY app update is used to MANIPULATE MEDDLE or DUMB down CAMERA FEATURES & this has been happening persistently for YEARS.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Years after purchase, Yi suddenly charges subscription, inserts unending ads, limits camera viewing time

I've had this security camera for about 6 years. I was satisfied with it until the last month or so when Yi suddenly and without warning began requiring an expensive subscription just to be able to view and unexpectedly began limiting the amount of time for live viewing to a mere minute and a half. Before you can view, you are now bombarded with loud, unending ads. My house is in the US but I am in Europe and I can no longer access my security camera easily. This camera will get tossed in the trash, replaced with one that is not a scam company like Yi. What they've done should be illegal. It's basically bait and switch. Do not buy anything from Yi.

January 19, 2026
Unprompted review

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