Yorkvilles Reviews 

239
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, everyday reviewers overwhelmingly had a great experience with this company. Customers frequently mention how exceptionally easy the online ordering process is and how beautifully packaged the gifts always arrive. Consumers are also consistently very pleased with the prompt delivery schedules and the exceptionally high quality of the food and items sent to their loved ones. However, some individual customers also noted occasional issues regarding unexpected item substitutions or changes made to their selections. A small group of reviewers were ultimately dissatisfied with specific delivery handling experiences, mentioning packages left outside in bad weather or experiencing unexpected shipping delays.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the outstanding presentation and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages consistently arrive promptly... See more

Quality

Customers expressed absolute satisfaction with the exceptional quality and beautiful presentation of the... See more

Order

Clients share satisfaction on order processes, frequently praising the user-friendly website, polite... See more

Service

Reviewers express strong satisfaction with the service, highlighting excellent communication, on-time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My daughter lives in BC and I live in Alberta. She had a significant birthday coming, and I I wanted to send a basket of treats with champagne. I literally scoured the internet searching deals f... See more

Rated 5 out of 5 stars

I was going to write a review for Yorkvilles, before you sent this! It was very difficult to find anyone who would ship to Canada, let alone a tiny town in Saskatchewan! Then to be able to customize... See more

Rated 5 out of 5 stars

I have sent a number of Yorkvilles holiday surprises to my Aunt in Vancouver B.C.. The presentation of the basket or boxes is always beautiful and the contents are high quality. She LOVES them! Eve... See more

Rated 5 out of 5 stars

The recipients of the basket we sent were very pleased with the contents. Presentation was amazing. They loved everything! I'm very pleased, as this is the first time I've used Yorkvilles. Defini... See more


Company details

  1. Gift Basket Store
  2. Gift Shop

Information provided by various external sources

Our handmade gourmet gift baskets help you celebrate the holidays & all of life's special occasions in the most delicious way. Come find the perfect gift!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

239 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(239)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID

AVOID
They don't care about how the product arrives, even if it is completely shattered. Very poor customer service. I feel robbed.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent online ordering.

From start to finish, the order process was easy and efficient. The recipient was extremely pleased with the gift and came as a wonderful surprise

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Everything was perfect!

The recipients of the basket we sent were very pleased with the contents.
Presentation was amazing.
They loved everything!
I'm very pleased, as this is the first time I've used Yorkvilles.
Definitely will use them in the future!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great value and service.

Selection and price ranges are great. There is something for every occasion and budget. I have ordered over a dozen to different locations and they arrive on time, every time.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Avoid this company. Products you select are substituted for other products without any warning (one of which was nuts which is risky for allergies), the balloon we ordered was completely deflated as well. In total 4 of the items we ordered were either not up to scratch or substituted for other less ideal items. When I emailed to complain I was asked to share pictures of substituted items...when I did this I was told "we can substitute items", so there really was no need to ask me to get the pictures. I would advise against using this company. Very bad experience

December 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Happy happy !!

I had received a YORKVILLE gift a bit ago. When I had to decline a friends wedding celebration, automatically thought that a YORKVILLE gift would be a perfect surprise
, after the fact .. order was easy, delivered in great time and my friend was over the moon to receive such a beautiful gift

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

UK order for Toronto delivery

Used from UK to send a gift to sis in Toronto. Good selection of gifts and process was very easy. Delivery status was updated and proof of delivery provided. Sis was delighted with the gift and the standard of packaging etc

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I was very happy with my experience. I was quite nervous ordering from a new website from a country I domt live in and so I was not sure if I could trust it. However the lads from yorkvilles made a great effort at organisomg the present.

October 2, 2025
Unprompted review
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Rated 5 out of 5 stars

From A Mom in AB For Her Daughter's Birthday in BC

My daughter lives in BC and I live in Alberta. She had a significant birthday coming, and I I wanted to send a basket of treats with champagne. I literally scoured the internet searching deals for two days. Yorkville's had the greatest options- you can tell they've put thought into what clients would like to send as well as how the gift will be received.

The entire package is beautiful and creates anticipation out of the gate. With each element unwrapped, my daughter was more excited and felt the sense of occasion that I had hoped.

This gift basket exceeded all expectation and will remain the memory of a wonderful family experience, shared across miles, but felt for years to come.

Thank you for such a wonderful experience!

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Gift from an Australian to expat friend in Toronto

I live in Australia and was looking to send a dear friend (ex-pat) living in Toronto a living and lasting gift for her birthday. I looked at several similar gift stores/florists and chose Yorkville’s as they had positive reviews and a good selection of potted plants.
I found the website easy to navigate. the communication from the business clear and responsive and best of all my friend was very excited to receive her beautiful potted succulent garden. Thanks Yorkville”s for making this experience seamless.

September 21, 2025
Unprompted review
Rated 1 out of 5 stars

Unacceptable Service- AVOID AT ALL COST

I ordered two baskets a month in advance for an event and they only delivered one. When I called, I spoke to both a manager and a supervisor who couldn’t have cared less. Their only “solution” was to give me a refund or drop off the missing basket the next day — completely useless if it’s after my event. I even offered to pick it up myself or send someone to pick it up to fix their mistake but the second basket wasn’t even made and I was told that’s a “service they do not provide.” In other words, they messed up, and then refused to do anything meaningful to make it right or take any accountability for it. This company clearly doesn’t value its customers. Do not recommend at all

September 18, 2025
Unprompted review

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