Youi Reviews 

My experience with Mallory was very good. She is very knowledgeable and polite as well as thorough in her explanation. Unfortunately the quote was rather expensive compared to my current insurer. Regards Keith

It should not be the responsibility of the insured to colour match the roof considering several contractors had been on the roof over a 6 month period. The contractors should have colour matched with a swatch and then the insured should have approved the colour. Now my new roof does not match m gutters of the section of roof that was not replaced. This may affect the re-sale value of my house if I decide to sell.

Once contacted they made it happen

Excellent service

EXCELLENT & FRIENDLY CUSTOMER SERVICE! PROBLEM RESOLVED SAME DAY!

no waiting in the queue, super friendly person to talk to, quick and painless

from my first call to Youi after crashing, I was put at ease and the person the other end of the phone could not have been nicer. Youi service is second to none, just fantastic.

An excellent salesperson who was , very reliable, very engaging and very competent.

Kaylee was helpful , friendly and kept everything easy

Omg!!! I saved around $2000/year what a difference. Kevin was easy to talk to and has excellent communication skills. My car was valued at a higher rate than my previous insurer. So happy with the service and policy. Thank you youi !!!!

Starting out with one policy now I have 3 takes a little while to get through the process but after having a look through the quote and reviewing it quite quickly over the phone with the company representative changed a few options and adjusted pricing very quickly. Hopefully never have to deal with the claim side of things but if it’s anything like the service I had with this new policy I feel confident that it all would go smoothly

Ella! What a diamond! I never knew I could have such a laugh sorting out my bike insurance! Thank you, Legend! Can’t wait for our chocolate chip cookies 🍪

I saved money the lady that talked me through was clear and very helpful I understand all she told me that made my decision easier to make. Plus the amount of money I will save this year. Thankyou Youi

Requested a callback from Youi for a simple address change. Callback came within the hour and first operator was lovely(sorry, didn't remember to write down her name) very polite and helpful. Got connected to Steve who was so friendly and super helpful. Checked my policy and got me the best deal based on my new details. Fantastic service from the start. Thanks Team!!

Prompt service, pleasant easy experience

YOUi prompt and punctual response to my Claim on 8th July, in a time that I had been overwhelmed by sress, really metigated my anxiety, which I highly appreciate.

The lovely lady who went through the details with me was fantastic in reassuring me with everything. Everything was explained very simply and made me feel at ease . Great customer service from this staff member - probably one of the best chats I have had re insurance .

Max was eloquent and pleasant and after picking up my call assisted me with insightfulness and a bit of banter to acquire the best coverage for my situation. Youi customer service on display again. God Bless, Christ is King.