YouPay Reviews 

160
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers had a great experience with this company. Customers frequently praise the user-friendly interface, mentioning that setting up personal profiles, adding items from various shops, and managing wish lists is exceptionally simple and smooth. Consumers also appreciate the fast payouts, helpful design features, and efficient payment processing options available on the platform. Some reviewers were not happy with the customer service experience, noting extremely slow responses or ongoing difficulties getting assistance with support tickets. Other consumers also mentioned serious frustrations regarding pending transactions, system errors, and delayed payouts remaining under review for extended periods.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform simple to set up, easy to... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast payouts, smooth... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the fast responses, great... See more

Response time

People report ambiguous experiences with response time, as some reviewers praise the quick and helpful... See more

Website

Users describe positive interactions with website, highlighting the simple setup, user-friendly interface,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience with YouPay has been excellent I created my account a couple of months ago. I have a variety of gifts , gift cards, etc listed on my account. I received my first gift (monetary value)... See more

Rated 5 out of 5 stars

I was having a lot of trouble with other wishlist platforms who were NOT being helpful with resolving my issues. I saw someone mention YouPay so I decided to give them a try. They were very accommodat... See more

Rated 5 out of 5 stars

I love using youpay! They truly care especially when the going is tough, they’ll be there for you no matter what. Got my first $$, hopefully I get more. Definitely recommend

Company replied

Rated 5 out of 5 stars

I love using YOUPAY!! The customer service is great, quick responses, and nice customer service. I am so happy I began using this site- I had trouble with other wishlists in the past,

Company replied


Company details

  1. Payment Service

Written by the company

Get what you want from over 1000 of the world's biggest brands. Safe, secure & private with instant gift card payouts. Privacy (and presents) for everyone! 🎁🥳️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(160)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

The platform made it extremely easy to…

The platform made it extremely easy to set up my profile page, add a link in my bio, and curate the different items listed on my page for fans to purchase. The payments were extremely smooth no matter if it was gift card or a cash out. Everything was extremely smooth.I would highly recommend the website.

August 7, 2026
Unprompted review
YouPay logo

Reply from YouPay

Great to see!

Rated 5 out of 5 stars

Excellent platform and outstanding support!

I've had a great experience with YouPay so far. The platform is easy to use, and the support team has been incredibly friendly, fast, and helpful every step of the way.

It's rare to find customer service that truly cares about its creators. Thank you to the entire YouPay team – I'm excited to continue growing with YouPay!

August 6, 2026
Unprompted review
Rated 1 out of 5 stars

Throne is way better

I tried youpay since i heard good things about it and how it’s better than throne but for some reason my experience says otherwise. Throne has been decent with support and easy for withdrawal processes and verification. Youpay on the other hand has been difficult to use since day 1. I think the worst part is the lack of support from the support team especially for very important matters. I’ve lost or almost lost gifters because of the fluctuation in fees for payout gifts which i still haven’t received an answer to my email about why the fees increased by $10 usd for the same payout. I would save yourself the hassle and just use throne or another platform that is more responsive. Also just hate how they don’t have an app either, the whole youpay platform is just extremely inconvenient.

July 26, 2026
Unprompted review
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Rated 5 out of 5 stars

YouPay stepped up for business like…

YouPay stepped up for business like mine. They saw we're Amazon was failing by giving out private personal information in shared wish lists.
They made it easy for me to still get those gifts but to protect my identity.

July 1, 2026
Unprompted review
YouPay logo

Reply from YouPay

awesome, that is what we love to see!

Rated 1 out of 5 stars

Website never worked the server had…

Website never worked the server had been down a month not one person is fixing it can't even complete the age verification with phone number with a error code server error 😡 I have emailed you guys multiple times no reply back which is rude please fix your website or I will find a different platform and you get a bad reviews.

July 2, 2026
Unprompted review
YouPay logo

Reply from YouPay

We sent you multiple emails to try and get this fixed for you. Please reply so we can help you.

Rated 5 out of 5 stars

I love youpay!

I love youpay!! i use it for findom purposes and it age verifies, it has fast payouts, easy to use , and i love how youpay is engaged with people on twitter and other users, i would’ve gone to the cocktail party but im from canada!

June 28, 2026
Unprompted review
YouPay logo

Reply from YouPay

Thanks for the kind words. Hopefully we get up to Canada soon for another party!

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Rated 5 out of 5 stars

love them

love them , fast support and payments

June 3, 2026
Unprompted review
YouPay logo

Reply from YouPay

Thank you!

Rated 5 out of 5 stars

When I got my first send on YP they…

When I got my first send on YP they sent me a congrats and unlike Throne I actually got notified on my Twitter about it. Good job so far. Looking forward to my experience with then

June 1, 2026
Unprompted review
Rated 3 out of 5 stars

DO NOT USE

DO NOT USE! Especially if you need the money asap! They have been holding my money hostage due to it needing it being “reviewed”. they sent me that I needed to confirm it was donative, my social media, and the gifters name. Provided all of that, and also my gifter got an email as well to confirm things. We both did that, they still have my gift under review and it’s been over two days. I sent an email and the person by the name of Sol gets back to me with an automated message saying that it’s still under review. Still not addressing why? Especially since I provided everything. This happened before but not this long. It never took this long. It’s been 2 days and no email response but when I do, it’s no resolution. AVOID! use throne, cashapp, Zelle, anything than Youpay! Seriously! And the fees are insane! To send $100 they have to send an extra $20 on top. To send $500 you have to send an extra 90$ almost. AVOID!
UPDATE: they released the money 3 days later. I was still very unhappy with the experience but I may give them another chance in the future since they apologized. They need better customer service.

May 27, 2026
Unprompted review
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Rated 5 out of 5 stars

i am really enjoying youpay!

i am really enjoying youpay!! it’s simple to use, fun to customize your page, and best of all - youpay WANTS you to get cash tips & gifts. it is rare to find a company who is pro adult creator, youpay is my new go to. not to mention their customer service (from what mutuals have mentioned) is exceptional! :3

May 29, 2026
Unprompted review
Rated 2 out of 5 stars

Nobody is answering

Nobody is answering , nobody has responded to both the tickets I submitted. I have 2 gifts under review , almost 24 hours. Not very happy , I’m very dissatisfied 😢

Update
Did the required task thing within 10 minutes and I was very “promptly” but they aren’t 💔❤️❤️‍🩹

May 1, 2026
Unprompted review
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Rated 5 out of 5 stars

I love using youpay

I love using youpay! They truly care especially when the going is tough, they’ll be there for you no matter what. Got my first $$, hopefully I get more. Definitely recommend

April 10, 2026
Unprompted review
YouPay logo

Reply from YouPay

Thank you so much!

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