YouPay Reviews 

160
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers had a great experience with this company. Customers frequently praise the user-friendly interface, mentioning that setting up personal profiles, adding items from various shops, and managing wish lists is exceptionally simple and smooth. Consumers also appreciate the fast payouts, helpful design features, and efficient payment processing options available on the platform. Some reviewers were not happy with the customer service experience, noting extremely slow responses or ongoing difficulties getting assistance with support tickets. Other consumers also mentioned serious frustrations regarding pending transactions, system errors, and delayed payouts remaining under review for extended periods.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform simple to set up, easy to... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast payouts, smooth... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the fast responses, great... See more

Response time

People report ambiguous experiences with response time, as some reviewers praise the quick and helpful... See more

Website

Users describe positive interactions with website, highlighting the simple setup, user-friendly interface,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience with YouPay has been excellent I created my account a couple of months ago. I have a variety of gifts , gift cards, etc listed on my account. I received my first gift (monetary value)... See more

Rated 5 out of 5 stars

I was having a lot of trouble with other wishlist platforms who were NOT being helpful with resolving my issues. I saw someone mention YouPay so I decided to give them a try. They were very accommodat... See more

Rated 5 out of 5 stars

I love using youpay! They truly care especially when the going is tough, they’ll be there for you no matter what. Got my first $$, hopefully I get more. Definitely recommend

Company replied

Rated 5 out of 5 stars

I love using YOUPAY!! The customer service is great, quick responses, and nice customer service. I am so happy I began using this site- I had trouble with other wishlists in the past,

Company replied


Company details

  1. Payment Service

Written by the company

Get what you want from over 1000 of the world's biggest brands. Safe, secure & private with instant gift card payouts. Privacy (and presents) for everyone! 🎁🥳️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(160)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

Non-existent customer service!

I previously had no problem with them but my recent experience has been the worst. I've been trying to get customer service to assist me with my gifted prepaid cards not wanting to activate for weeks now with no success. I've logged multiple tickets, sent multiple emails but still nothing. I've informed them that the activation deadline is in a few days, that didn't bother them. Even now I'm still waiting to be assisted. Worst service ever!!!

December 26, 2025
Unprompted review
YouPay logo

Reply from YouPay

Sorry about this, we're going to jump on this now and get ensure it is fully resolve for you!

Rated 5 out of 5 stars

Love it

Love it. Easy to use easy payouts and really friendly customer service

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

As a creator

As a creator, this is the best site for payments, as it is easy to use, secure, and safe, with customer service that replies quickly.

December 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Highly recommend!

I started using YouPay for my wish lists, as I love that you can put on items from all your favourite shops in one place, it's easy and smooth to use. I highly recommend!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutley Love youpay

Absolutley Love youpay! by far my favourite payment method. I have never had any issues and will always continue to use them.

October 13, 2025
Unprompted review
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Rated 5 out of 5 stars

i submitted feedback that creator’s…

i submitted feedback that creator’s profiles should have leaderboards- their team did it in like a week! they love feedback and actually listen!

September 2, 2025
Unprompted review
YouPay logo

Reply from YouPay

Appreciate the 5 stars, thank you!

Rated 1 out of 5 stars

FRAUD WARNING!

I had never heard of this company before two amounts of money were fraudulently taken from my credit card via YouPay.
I contacted YouPay about this whose response was:
“Thanks for contacting us. Unfortunately, the funds for these payments have been withdrawn and they are no longer recoverable. I can only suggest that you contact your bank about what options you have.”
Therefore, even if you don’t have a YouPay account and have never heard of YouPay, you are at risk of one of their customers/online creators stealing money from your bank account or credit card with absolutely no remedial process from YouPay for fraudulent activity.
It seems YouPay’s attitude is tough luck, the money is already gone and we are not looking into this so contact your credit card company.
Please be aware of this company and unauthorised/ fraudulent transactions being taken from your bank account or credit card because YouPay will do nothing about it and you could lose money through no fault of your own.

August 26, 2025
Unprompted review
YouPay logo

Reply from YouPay

We've reached out directly and have not heard back from the reviewer. For the clarity of those reading this review, this is inaccurate review, we always ensure all creators receive their funds.

Rated 5 out of 5 stars

Great website, great service, great staff!

The design of the website is extremely user friendly, intuitive, and modern. The ease of creating gifts and wishlists, as well as organizing them and editing really stand out.

I also have interacted with their Support staff and they were so friendly and polite! They were a big help and I'm so happy with My experience with YouPay so far!

August 19, 2025
Unprompted review
YouPay logo

Reply from YouPay

Thanks you!

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