YouPay Reviews 

160
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers had a great experience with this company. Customers frequently praise the user-friendly interface, mentioning that setting up personal profiles, adding items from various shops, and managing wish lists is exceptionally simple and smooth. Consumers also appreciate the fast payouts, helpful design features, and efficient payment processing options available on the platform. Some reviewers were not happy with the customer service experience, noting extremely slow responses or ongoing difficulties getting assistance with support tickets. Other consumers also mentioned serious frustrations regarding pending transactions, system errors, and delayed payouts remaining under review for extended periods.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform simple to set up, easy to... See more

Payment

Customers consistently note positive experiences with payment, highlighting fast payouts, smooth... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising the fast responses, great... See more

Response time

People report ambiguous experiences with response time, as some reviewers praise the quick and helpful... See more

Website

Users describe positive interactions with website, highlighting the simple setup, user-friendly interface,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Experience with YouPay has been excellent I created my account a couple of months ago. I have a variety of gifts , gift cards, etc listed on my account. I received my first gift (monetary value)... See more

Rated 5 out of 5 stars

I was having a lot of trouble with other wishlist platforms who were NOT being helpful with resolving my issues. I saw someone mention YouPay so I decided to give them a try. They were very accommodat... See more

Rated 5 out of 5 stars

I love using youpay! They truly care especially when the going is tough, they’ll be there for you no matter what. Got my first $$, hopefully I get more. Definitely recommend

Company replied

Rated 5 out of 5 stars

I love using YOUPAY!! The customer service is great, quick responses, and nice customer service. I am so happy I began using this site- I had trouble with other wishlists in the past,

Company replied


Company details

  1. Payment Service

Written by the company

Get what you want from over 1000 of the world's biggest brands. Safe, secure & private with instant gift card payouts. Privacy (and presents) for everyone! 🎁🥳️


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

160 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(160)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Instant Payouts!!

YouPay has been so good so far!! Really easy to use and instant payouts would recommend to anyone to use :)

May 10, 2025
Unprompted review
YouPay logo

Reply from YouPay

Great to hear, thank you for the review!

Rated 1 out of 5 stars

They defrauded me of mFraudulent platforms only protect groups that are beneficial to themore than a…

They defrauded me of more than a thousand dollars, saying that my order was not legal, and they never paid me. I sent them many emails, but they never responded. If you say my payment was not legal, then you can show me the evidence, okay? In short, please try not to use it

May 1, 2025
Unprompted review
YouPay logo

Reply from YouPay

Due to our commitment to the creator community, at YouPay we are committed to ensuring all gifting transactions are fully compliant with our terms of service. If our security team flagged your gifts, they were flagged for one of these security reasons. In all instances, if a gift is denied for security reasons the funds are returned to the cardholder. We will have the team reach out to you with further context.

Rated 5 out of 5 stars

Thanks to YouPay

Thanks to YouPay, I can confidently receive gifts from fans with some of my favorite websites! It's User-friendly, and their customer support if needed is on top of things as well.

May 4, 2025
Unprompted review
YouPay logo

Reply from YouPay

Thank you for this amazing review!

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Rated 5 out of 5 stars

I love YouPay

I love YouPay! I use it as my preferred payment platform. I love the ability to use coin flow for gifts and the aesthetics that I’m able to achieve on my page with changing the gift photos.

May 6, 2025
Unprompted review
YouPay logo

Reply from YouPay

We love you, thank you!

Rated 5 out of 5 stars

Youpay has replaced all my other Wishlist sites!

Youpay is basically the only site I use anymore for wishlists, gifts, gift requests, and of course everyone's favorite, surprise gifts 🎁 They have everything youre looking for conveniently organized so you're never searching. I've never had a problem and definitely no charge backs! If that isn't enough, they offer instant payouts 🔥

April 14, 2025
Unprompted review
YouPay logo

Reply from YouPay

So glad we've been able to help you!

Rated 5 out of 5 stars

Youpay is by far the easiest payment…

Youpay is by far the easiest payment website I’ve used. Not only are they user friendly, they are user based. Every single thing is thought out and made for creators like me. Their marketing, support and communications team have always been a pleasure to interact with and quick to resolve the rare issue on occasion. I couldn’t recommend them enough.

March 11, 2025
Unprompted review
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Rated 5 out of 5 stars

better when YouPay

it’s a great and very comfortable platform. user experience is 10/10. support team works fast and always very polite. 5 stars

March 4, 2025
Unprompted review
Rated 1 out of 5 stars

Never received funds

Very first payout I pay extra for 24 hour transfer, two days later the funds are still nowhere to be found. Website says they sent and completed, bank has no pending transactions. Would never trust this

February 20, 2025
Unprompted review
YouPay logo

Reply from YouPay

Hey Alice, sorry to hear. We have sent you a message to get more info so we can look into this for you.

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Rated 5 out of 5 stars

I'm having a great experience with…

I'm having a great experience with YouPay so far. I've been using the site for a couple of weeks and it's a great option to receive payments annonymously and fast.
The support team is also great and very helpful.

February 6, 2025
Unprompted review
YouPay logo

Reply from YouPay

Thank you so much!

Rated 5 out of 5 stars

YouPay is a great platform with…

YouPay is a great platform with excellent service! The account verification process was quick and easy, and I was excited to see the blue checkmark added to my profile. Their team is professional and efficient, making the whole experience seamless. Highly recommend this platform for anyone looking for reliable and trustworthy service!

January 22, 2025
Unprompted review
YouPay logo

Reply from YouPay

Thank you!

Rated 2 out of 5 stars

I had to ask 4 times for a response…

I had to ask 4 times for a response from them about my enquiries. For my second enquiry, I still have not gotten a response. It's been over a week.

I went to make a coinflow account, I got half way there until I had to take a picture of my id. It wouldnt open I gave up.

Also, what I found very odd, the withdrawal page had thousands of dollar in my account. Yet, I don't have thousands of dollars and don't I have a proper coinflow account. The next time I went to check, the thousands of dollars, were gone. It looks like a glitch. YouPay is glitchy.

Idk it seems shaddy to me.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use!

I've used YouPay for a while and it's extremely easy to use and my fans have also said how easy it is to go through checkout.
It's certainly a great gifting site!

December 24, 2024
Unprompted review
YouPay logo

Reply from YouPay

Glad your fans find us so easy to use!

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Rated 2 out of 5 stars

Red flags

Giving a 2 because so far the process with Coinflow option for withdrawal said a standard “24 hour” hold was needed on new recipients and that’s fine but it’s been over 40 hours and after contacting coinflow support all I got was that they can look at it and never responded to any follow up emails. Customer service for Coinflow is unprofessional, the phone number goes to voicemail.

I understand this isn’t directly youpays fault but it does also impact the image of youpay when doing business with companies like this.

December 22, 2024
Unprompted review
YouPay logo

Reply from YouPay

Sorry to hear you've experienced a longer initial waiting period than 24 hours. We've just sent you a request for more info so we can look into this for you.

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