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Yourdentistrecommends Reviews 

180
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TrustScore 4 out of 5

4.2

Dental Supply Store
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Rated 5 out of 5 stars

Yourdentistrecommends offered a good price on the rather expensive Philips Sonicare 3000 water flosser. I was a bit hesitant about ordering from them, because I had not heard of them, but there were... See more

Rated 5 out of 5 stars

Ordered an oral b pro 3 toothbrush on 14th june, after having concerns seeing some reviews was very glad when saw two emails one after the other in ‘junk’ mail, to say order had been dispatched and... See more

Rated 1 out of 5 stars

Order #23305 13th May 2023 Not received by 19 May 2023. Sent emails - no response. Completed web form - no response. Eventually managed online chat - told order would be despatched same day or f... See more

Rated 5 out of 5 stars

Great company. The Sonicare toothbrush and heads I bought were cheaper than anywhere else which made me wonder if there'd be a catch. I read the positive reviews on here and took the plunge, and I'm g... See more

Company details

  1. Dental Supply Store

Written by the company

Providing a vast range or oral hygiene products to dentists and to the public. Authorised dealers for Philips Sonicare, Waterpik and Oral B. Electric toothbrushes, water flossers, toothpastes, mouth rinses and much more!

Contact info

4.2

Great

TrustScore 4 out of 5

180 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.2

All reviews

(180)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 4 out of 5 stars

Good price

Received quickly & a good price but box was damaged. It's a Christmas gift but decided to keep due to price compared to other sellers.

October 27, 2022
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Reply from Yourdentistrecommends

Please contact us and we will replace this for you immediately!

Rated 1 out of 5 stars

Wanted to return item as unsuitable

Wanted to return item as unsuitable, but no response whatsoever from company to date

Would not use or recommend this company to anyone on this basis.

March 27, 2022
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Reply from Yourdentistrecommends

Hi Joy, we have looked through our emails and cannot find anything from you. You can either use our chat line on our website, or support@defacto.email

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Rated 5 out of 5 stars

Great service

I ordered the item through Clearpay which was easy, and then had confirmation of sale and then informed of progress of the item throughout until delivery of item.

The item itself was very well packaged, exactly what I ordered and at a very good price, so based on these I would highly recommend the company for anyone interested in purchasing something.

October 21, 2022
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Reply from Yourdentistrecommends

Very much appreciated Paul, thanks!

Rated 1 out of 5 stars

Go elsewhere

No response to many emails and the on line chat wasn’t functioning.

Took over a week for delivery and no up dates

October 11, 2022
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Reply from Yourdentistrecommends

Apologies Ian. Your order was complate apart from 1 packet of floss picks (out of stock) and we have refunded this. Hopefully everything else was in order?

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Rated 5 out of 5 stars

Was worried about the negative reviews…

Was worried about the negative reviews but the price was so good, I took a chance. I ordered a flosser on Thursday, it arrived two days later.

Can't be happier with the service.

October 6, 2022
Unprompted review
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Reply from Yourdentistrecommends

Some people misuse review systems Gilly and it causes problems for companies such as our's. We really appreciate you taking the time to offer a genuine review.

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