Helpful to know what I qualify for w/o me doing all the finding out on my own. But I also want to know if there is a better deal avail even thru a diff carrier. Therefore I didn't give the highest ra... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Navi has made my life so much easier. I’m looking for a new phone/plan & Navi has everything I’m looking for right in front of me. I don’t have to call 5 different cell phone companies like I said it’... See more
I’m just trying to get an estimated price and cellphone for my son, he’s 16 and using a track phone…and, I believe he’s too old for a Track Phone
Company replied
It was easy to enter info but not accurate. With mint you can pay for a year and get unlimited data at $30 month rate. Thanks for info on other carriers but I think I am fine with Mint.
3.7
Average
147 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from yournavi.com
Thanks for the 5-star rating. We know how difficult it can be to understand wireless promotions, so we are thrilled to hear that you found Navi easy to understand!
Reply from yournavi.com
Thank you for the 5-star rating and the great feedback!
This site is literally the most helpful thing I’ve ever found…
I had been jumping back and forth between the cell providers trying to get a good price comparison for similar plans. I finally stumbled across your site - it compares them for you and puts it in an organized list…that is actually genius. Such a simple thing, but it made it much easier to run through and analyze the best deal to switch providers based on what I was doing - bringing 2 phones with us, upgrading 2! The providers don’t make it easy online to mix and match purchased equipment and self provided. Thanks!!
December 15, 2024
Unprompted review
Reply from yournavi.com
Thanks for the 5-star rating and for leaving us a review - We're glad you found Navi so helpful!
Reply from yournavi.com
Thanks for the 5-star review, Jacob! So glad you found Navi helpful.
Inexpensive service as well as phone purchases
Inexpensive service as well
November 28, 2024
Unprompted review
Reply from yournavi.com
Thanks for leaving a review! Since Navi is free to use, we rely on folks like you to help spread the word.
Reply from yournavi.com
Thanks for the 5-star review. We are glad you found Navi simple and easy to use!
Bogus s24 deal for $609 @ bestbuy
Deal on Navi for s24 256gb unlocked at best buy for 609.00 does not exist.
November 21, 2024
Unprompted review
Reply from yournavi.com
We update the deals daily. Please feel free to reach out to us at support@yournavi.com so we can help clarify deal requirements at any time. If there's an error, we want to know about it. We hope you'll give Navi another try. Thank you.
Reply from yournavi.com
Thank you for the feedback. Please feel free to reach out to us at support@yournavi.com for assistance. Navi's goal is to make it easier to understand your phone and plan options, but the carrier deals are complicated!
Reply from yournavi.com
Thanks for using Navi and for the 5-star review. So glad you enjoyed our free service!
Just so I can have a new phone my phone…
Just so I can have a new phone my phone is broke really bad
November 8, 2024
Unprompted review
Reply from yournavi.com
Thank you for using Navi and leaving us a review. We're glad we could help.
I just want a phone i have service
I just want a phone i have service
November 7, 2024
Unprompted review
Reply from yournavi.com
Our goal is to make it easier for wireless shoppers to find and compare phone and plan deals. We welcome any detailed feedback you can share as we're always looking for ways to improve our service.
Reply from yournavi.com
Thanks for using Navi and for the 5-star rating!
Nothing yet
November 3, 2024
Unprompted review
Reply from yournavi.com
We are sorry that you encountered a technical difficulty. We hope you'll give Navi another try and let us know how it goes.
Reply from yournavi.com
Our goal is to make it easier for wireless shoppers to find and compare phone and plan deals. We'd welcome any constructive feedback you can share to improve our service!
Old news, not valid information.
The phone deal they listed for Cox mobile phone in Las Vegas, was an expired deal. They are not updating their website.
November 1, 2024
Unprompted review
Reply from yournavi.com
We update our site as soon as we detect a deal change and are disappointed to hear that your experience was less than stellar. We hope you'll give us another try and welcome you to reach out to us directly if you find outdated information in the future so that we can address it promptly at support@yournavi.com
True monthly cost…
Navi broke it down to show mobile monthly service plus new phone cost. All others say iPhone ON US, when it really isn’t.
October 28, 2024
Unprompted review
Reply from yournavi.com
Thanks for the review. We're glad we could help!
Reply from yournavi.com
Thanks for the review and happy to hear you found Navi easy to use!
Reply from yournavi.com
Thank you for leaving us a review. The title of your review is "Good" so we were surprised to see you gave us only one star. We value input and would like to better understand your feedback. Please don't hesitate to let us know how we can improve!
The good phones
October 25, 2024
Unprompted review
Reply from yournavi.com
We appreciate your feedback. Thanks!
Am looking for a free government phone…
Am looking for a free government phone tho snap please thank you
October 17, 2024
Unprompted review
Reply from yournavi.com
Thanks for using Navi and leaving us a review. While Navi doesn't provide information about free government phones, you can find information about the Lifeline program at the FCC here: https://www.fcc.gov/lifeline-consumers
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.