Your Ticket Genie  Reviews 292

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional value, noting that prices are significantly cheaper than competitors, allowing them to save a substantial amount of money on tickets. The service is frequently described as brilliant and first-class, with many highlighting the staff's helpfulness, friendliness, and extensive knowledge. People appreciate the quick response times to inquiries, often within minutes or hours, and the personalized advice received. The ease of the purchasing process and the smooth experience of ticket collection are also commonly mentioned, leading many to express their intent to use the company again in the future.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently finding tickets considerably cheaper than other... See more

Service

Customers consistently report positive experiences with the service. Many reviewers praise the excellent... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the excellent and outstanding... See more

Response time

Reviewers express high satisfaction with the response times. Customers consistently praise the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Guys at Ticket Genie were great. I used them for Disney World tickets aswell as Discovery Cove, sea world and Aquatica on our resent holiday in Florida. Cheapest tickets I could fine delivered fast wi... See more

Company replied

Rated 5 out of 5 stars

We bought our 14 day Universal hopper 4 park pass from here and it worked out a couple of hundred pounds cheaper than anywhere else by the time I’d added up 5 adult tickets. We didn’t have any issues... See more

Company replied

Rated 5 out of 5 stars

I did my research before spending so much money buying Disney/universal combo tickets, and even then was a little nervous, but I had no need to be. The tickets I bought were considerably cheaper than... See more

Company replied

Rated 5 out of 5 stars

I purchased 2x Universal Orlando explorer tickets (plus Epic Universe) via Your Ticket Genie These are the cheapest tickets on the market, they can’t be beaten, even if other sites have dis... See more

Company replied


Company details

  1. Travel Agency

Written by the company

We are an Attraction Tickets Selling Company. We sell tickets for World Wide Theme Parks, Water Parks, Tourist Attractions and Excursions. We are adding new products every day to our portfolio. Now we have added, Hotels, Villas, Car Hire and Transfers to our growing list of products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

292 reviews

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Rated 5 out of 5 stars

Really good service so far

Really good service so far. I've booked disney event tickets for may 2026 and have already recieved the tickets and have them in my google wallet. I will be booking my universal tickets with them next because the price is better than anywhere else.

November 3, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review, we hope you have an amazing holiday next year!

Rated 5 out of 5 stars

Florida Universal Tickets

Such an easy way to get tickets for Florida. So easy collecting tickets from the kiosks. Great value for money certainly the cheapest I have found. Very helpful staff.

October 24, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your kind review, your support means the world to us!

Rated 5 out of 5 stars

Wonderful service

Wonderful service. I used Your Ticket Genie twice. Ordering tickets at short notice whilst in Florida. Tickets to Discovery Cove and Kennedy Space Centre. Fantastic prices, easy to navigate and great communication. Will definitely use again and recommend.

October 28, 2025
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Reply from Your Ticket Genie

Hi Mandy thank you for your review, we truly appreciate your support.

Rated 5 out of 5 stars

Customer experience and value 5*

Purchased my universal tickets through your ticket genie, spoke to Tracy through messenger, who messaged straight back to my query, would 100% recommend and will definitely be using in the future, best for customer service and for us was unbeatable on price. Thank you

November 10, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your kind review, your support means the world to us!

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Rated 5 out of 5 stars

Quick, easy, good price

Tickets for universal sent within a few working hours. Quick, easy and the best price around when I ordered.

October 27, 2025
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Reply from Your Ticket Genie

Thank you for taking the time to leave us a review, we really appreciate your feedback!

Rated 5 out of 5 stars

Great experience - Bought 8 universal tickets

Bought 8 universal tickets - excellent rate - beat the big boys by £50 each - receipt and voucher provided within 24hrs - thanks Your ticket Genie !

October 27, 2025
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Reply from Your Ticket Genie

Thank you for your kind review, we are super pleased we were able to get you a great price!

Rated 5 out of 5 stars

Nothing short of amazing service!

We booked with Tracey and her team for park tickets, all day dining, party tickets and car hire. We were a group of 14 originally and then needed to add an extra person on.
I cannot recommend YTG enough, not only the cheapest by far, but the service was fantastic from start to finish. Tracey gave extra advice throughout, about esims and visitor tolls and various other things to ensure our journey ran smoothly.
Emails were answered immediately and they were all professional and friendly!
Everything ran so smoothly whilst we were away, we picked our car up in no time which is unheard of if you have ever hired a car abroad you know they normally take forever and try and sell you everything!
Honestly would never book a package holiday now and will always use YTG!

October 24, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you so much for your kind review, we are super pleased you were happy with our service! we look forward to helping you plan your next trip.

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Rated 5 out of 5 stars

Great value and customer service!

I purchased 14 day universal tickets as they had the best and lowest prices.

I also received the tickets less than 24 hours after I made the full payment which I was so impressed with. The email also had very clear instructions on how to obtain the tickets from the voucher which is so helpful!

I definitely recommend buying tickets from here as it feels so personal and they actually send everything in great detail unlike other companies.

Thank you!!

October 25, 2025
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Reply from Your Ticket Genie

Thank you so much for your wonderful review. We’re thrilled to hear that Your Ticket Genie delivered a great experience for you! Our team works hard to make ticket buying smooth and stress-free, and it’s amazing to know it made a difference.

Rated 5 out of 5 stars

Brilliant company always helpfull no…

Brilliant company always helpfull no matter what the question is an can't beat there prices even on black Friday deals there still cheaper all year round thanks again Tracy 👍

October 30, 2025
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Reply from Your Ticket Genie

Hi! Thank you for sharing your experience! We’re delighted that you were pleased with our service and we were able to get you an amazing price.

Rated 5 out of 5 stars

Great Service!

Great prices, cheapest i found. Customer service team great with questions asked and whole process of booking and getting the tickets from Universal Studios was easy. Will definitely come back to Ticket Genie for tickets

October 26, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you so much for your review! your feedback means the world to us!

Rated 5 out of 5 stars

Amazing company!

I purchased 14 day tickets to Universal and Epic along with additional ticket for Halloween Horror Nights . The service I received was fantastic. I was sent confirmations, and instructions on how to collect my tickets (which I followed when I was in Orlando and received them with no problems at all) . The price was very competitive if not the best out there!
I had one problem before I went (accidentally deleted my email with my confirmation on) and it was resent to me very quickly. I highly recommend Your Ticket Genie to anyone wanting tickets. I will only use this company going forward. Thank you for everything!

October 22, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Katie, thank you so much for your kind review, your kind words mean a lot to us! we hope you had an amazing holiday!

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Rated 5 out of 5 stars

Excellent prices and customer service

Excellent customer service, cheaper than any other websites even when others had 15% off deals. They will now be my go to for tickets.

September 24, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Charlotte, thank you for your review. Were glad we could get you the best deal :) we look forward to planning your next trip!

Rated 5 out of 5 stars

Best prices, no gimmicks

Best prices which reflect GBP to USD in real time, no gimmicks, just the lowest prices for disney tickets day in, day out.

Simple to use, good instructions, flawless.

100% recommend

September 28, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you so much for your review, it means the world to us!

Rated 5 out of 5 stars

I will definitely be using this company…

I will definitely be using this company every time so helpful and so nice to deal with very efficient cant recommend them enough 🥰🙌

September 12, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you so much for taking the time to leave us a review! We really appreciate your feedback and support.

Rated 5 out of 5 stars

The best ever!

This company offered me the cheapest and best value for money park tickets - believe me I compared them with every other company online and they were way cheaper. Received confirmation of tickets within minutes and when I arrived at my Universal hotel provided my reference number and tickets handed straight to me. Absolutely brilliant service

September 20, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Wendy, we're so pleased you had a great experience with us, thank you for your feedback, it means a lot!

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Rated 5 out of 5 stars

Brilliant service

Brilliant service, all queries answered immediately, best price out there, no problems with collecting tickets, fabulous service would definitely use nobody else now

August 30, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Jo, thank you for your kind words, we hope you had an amazing holiday!

Rated 5 out of 5 stars

Definitely the cheapest place to buy…

Definitely the cheapest place to buy tickets for Orlando parks!

After I'd made a deposit on some ticketsz I later decided that I wanted to add extras, this wqs done via email within a few hours, amazing customer service.

September 25, 2025
Unprompted review
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Reply from Your Ticket Genie

Thank you for your review, we really appreciate the feedback, have a great trip!

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. Tracy is such a great help and has really made our experience in booking tickets and feel safe so easy.

Thanks again guys

September 30, 2025
Unprompted review
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Reply from Your Ticket Genie

Hi Gareth, thank you for your review, we really appreciate the feedback. We hope you have an amazing holiday!

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