uSwitch Reviews 135

Today I spoke at length with a lovely Lady at uSwitch named Jackie Milburn.
Jackie was the epitome of professionalism and her patience with me was legendary. It's my intention to switch providers every year which I (increasingly) find a daunting prospect and an ordeal. However, Jackie took me step by step through the whole process with clarity and listened to my every concern.
Jackie found me the best deal for duel fuel and put my mind at rest for another year. Thank you Jackie

Today I spoke to Sian. I have to say this was a very pleasant experience and I will be sharing the experience I had with all my friends and family to encourage them to use uSwitch. Sian was very knowledgeable and explained everything to me. I didn’t have all my details to hand and she patiently waited for me to access my online account with eon. Sian is a credit to your company and a pleasure to talk to. Thank you

Today a lady CALLED ADELE, helped me to find the right fuel tariff, for my usage. I'm an OAP On a state pension, my current tariff was about to end, and I was constantly being told that a new tariff would cost more than last year's. However. ADELE found me a new company covering my needs for£47 monthly. I have currently been paying £78 monthly and had to be given hundreds ina refund as I wasn't using the fuel estimated. Apart from this Adele, told me what info she needed and where to get it in order to help. She gave me time, and rang me back. She was patient, kind and friendly. I'd been dreading, having to do this but time was running out. We ended our chat, leaving me on a very big high, ready for a great day. Thankyou, U Switch, Thankyou ADELE.

Thanks so much to Chloe at Uswitch, she was extremely helpful and very sufficient on helping me move forward with another company.. thankfully Ive got away from Scottish power! Stay away from them at all costs as they are nothing more than incompetent monkeys!

Wasnt at all sure what to do with regards to switching fuel supplier. Alex was so helpful. Explained everything and helped me decide who was the better company for me.

I changed energy companies this morning with a lot of trepidation as to what it entailed me doing I spoke to a lady Julie taylor and it could not have been easier I was guided through the process from beginning to end everything everything explained clearly and asked after every explanation if I was happy to carry on so pleased I decided to use uswitch john

Thank goodness for Courtney!
She guided me through the minefield of changing gas and electricity providers and was so patient and helpful in spite of my computer illiteracy!

Thank you so much....not only for saving me money but providing the advice in such a patient way.

Have no reservations in recommending uSwitch, especially if they’re all as helpful as Courtney!

(Actuallly, spoke to another member of the team who was also extremely helpful when my litttle helper (granddaughter) cut off our call in midstream!

I have recently contacted uswitch and spoke to a very helpful lady called Julie Taylor and saved money by swapping from my current supplier.
She made everything easy and explained things well.

Thank you Kirsty at U Switch you were very helpful today in making my switch so easy.

We were helped today on the telephone to switch our energy supplier by a young lady, 'Courtney'. She was clear and patient, friendly and supportive, taking time to make sure we understood everything. She helped us to find an advantageous tariff, fielded all our questions, and made a lengthy, detailed and complicated process completely trouble-free for us. We are grateful and satisfied that we have been in safe hands. Ron S-J from London

Could not have been better, the young lady who did my switch was patient.kind, well informed it was altogether a very nice experience, thank you

I spoke to a lady name Lorraine about switching my energy company and i couldn't be more happy with the help and advice she gave me. i will be using uswitch again.

Switched my bank account and energy, no issues, absolutely fantastic service.
The staff in the call centre are also lovely and extremely helpful!

Today we were blessed with an amazing uSwitch Operator - Katherine.
Her talent to listen, her knowledge, her excellent advice and the care she shows to her customers is excellent. There is no problem involved in her work that she cannot solve on the spot - her work is perfect.
Dear Katherine, you are the consummate professional with every quality required for 100% success. Eric and Jennifer cannot thank you enough for all the kindness and care you showed today - talents that are rarely seen nowadays. uSwitch has every right to be very proud of you as a member of their team. We certainly are proud to have you as our guide and comforter.
Eric and Jennifer Halstead