Subscriptions are made easy, you can tailor your dogs profile to get products suited for them, I also like the fact that you can get points back to use as money off! I will definitely be carrying this... See more
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Review summary
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Before subscribing I bought the tablets elsewhere as well as from your site, they were more expensive! I would forget to buy them so subscription was the easiest way to ensure my girl got her Youm... See more
I am really pleased with service that I receive is excellent. The subscription option is also excellent. It offers me a piece of mind knowing that Joint care Tablets and the itchy skin liquid... See more
I had a query about the product my dog was on that I couldn't find the answer to on the Yumove website. I messaged the customer support team via email & a very helpful person called Duncan was quick t... See more
Company details
Written by the company
The UK's No1 Veterinary Joint Supplement Brand. On a mission to help all dogs, cats and horses live an active life, for life.
Contact info
Unit 6, The Quad, Butterfield Business Park, , LU2 8EU, Hertfordshire, United Kingdom
- 01462 416866
- hello@yumove.com
- yumove.co.uk
4.7
Excellent
86K reviews
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I have just a pet and you move we’re so…
I have just a pet and you move we’re so compassionate and helpful, the seeds they sent me in memory of Dennis was a lovely gesture. You move supplements helped Dennis with his bad hips and hopefully will continue to help our other dog.
May 31, 2026
Great stuff
Great stuff. Really helped my dog.
Always up for a walk now.
Great delivery
August 3, 2026
Always good service
August 3, 2026
Very satisfied pet owner
August 3, 2026
Yumove We’ve used Yumove for a few years and…
We’ve used Yumove for a few years and have it on monthly order for our French bulldog who has Arthritis .
It arrives on time with excellent communication as to when it’s due and when posted easy to cancel if you want to and ensures we don’t forget to order it . Excellent service.
August 3, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have always found the company itself…
I have always found the company itself helpful and efficient.
However, the product itself has not made any difference to my dogs poor old stiff joints.
May 31, 2026
Reply from YuMOVE
Hi Mrs Mitchell,
Thank you for sharing your feedback.
We really appreciate your kind words about our team and service, and we’re sorry to hear that you haven’t noticed the difference you were hoping for with your dog.
We understand how disappointing this can be, particularly when you’ve been using the product in the hope of supporting them as they get older.
Thank you for taking the time to share your experience with us, if you need any assistance or advice please do reach out to our team directly on hello@yumove.com and we would be happy to help.
Kind Regards,
Jess
YuMOVE Customer Care Team
Made a mistake when ordering but was…
Made a mistake when ordering but was sorted out straight away great customer service
August 18, 2026
Unprompted review
It was good for awhile
It was good for awhile, but then it stopped working so I’ve gone onto something else but I do thank you for delivering
May 31, 2026
Reply from YuMOVE
Hi Paula,
Thank you for your feedback.
We’re sorry to hear that you stopped seeing the results you’d hoped for, but we really appreciate you taking the time to share your experience with us.
Thank you for giving YuMOVE a try, and we wish you and your pet all the very best.
Kind Regards,
Jess
YuMOVE Customer Care Team
Excellent customer service
Excellent customer service - quick and helpful response .
August 17, 2026
Unprompted review
Very reliable service via subscription
Very reliable service via subscription
Imove works well for us
August 3, 2026
convenient system
I was able to change delivery date easily. Delivery trouble free. Thank you.
August 3, 2026
I followed instructions regarding…
I followed instructions regarding introducing the product but after the first day he got severe diarrhoea and made him really ill 😩 so vet recommended not giving him anymore!
August 3, 2026
Reply from YuMOVE
Hi Penny,
Thank you for taking the time to get in touch and we are very sorry to hear this.
Whilst this isn’t a common occurrence, it’s important to note that, as with any dietary change, some pets may experience mild gastrointestinal upset or diarrhoea when starting a new supplement. However, this is very rare, typically mild, and usually resolves as your pet’s system adjusts.
As he experienced severe diarrhoea and became unwell, we would recommend discontinuing the product and following the professional guidance you have already received.
We take reports of incidents such as this very seriously and will reach out to you directly to gather further information.
Kind Regards,
Jess
YuMOVE Customer Care Team
Reliable & Trustworthy
I subscribe to IMove supplements. I receive an email each month to check if there are any changes to my order, which always arrives on time. I can cancel my subscription at any time, but with a product that works so amazingly well, I won't be doing that.
August 3, 2026
Relieable and effective
July 31, 2026
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