ZAP-Hosting Reviews 

19,570
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 385 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the pricing is extremely fair and affordable, while the server setup process is quick, straightforward, and very easy to manage even for beginners. Many people also note that the support team responds quickly and provides genuinely helpful assistance whenever technical questions or issues arise. Some reviewers were not happy with delayed server activation times, describing prolonged wait times without receiving proper updates from support. Others additionally pointed out instances of unstable server performance, unexpected downtime, and expressed a lack of willingness to help resolve technical problems.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service, as many customers report finding the game servers reliable,... See more

Customer service

Reviewers share mixed feedback about customer service, with many customers praising the team for fast... See more

User experience

Customers had positive experiences with user experience, highlighting the dashboard as user-friendly,... See more

Price

Customers consistently note positive experiences with price, highlighting that the costs are fair, cheap, and... See more

Website

Users describe ambiguous interactions with website, while many reviewers highlight an easy-to-use interface,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would give these guys 4 stars because I ordered a lifetime vps and there were problems with the internet, language and also missing disk space on the vps. I reinstalled the vps and that fixed those... See more

Company replied

Rated 4 out of 5 stars

Prize are very pleasing , the service itself sometimes doesnt work but i upgraded my VPS and since then its works fine

Company replied

Rated 5 out of 5 stars

I have used ZAP Hosting to host the FiveM server and I am happy with the experience. The server is stable, the performance is good, and the panel is easy to use. Support responds quickly and helps wit... See more

Company replied

Rated 5 out of 5 stars

I've rented an ArmA 3 server thru them before, I had no issues with it. I never got my server populated so ended up cancelling my server. Customer service is awesome and very helpful! Prices are good... See more

Company replied


Company details

  1. Gaming service Provider
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. DNS Provider
  5. Internet Service Provider
  6. Web Hosting Company

About ZAP-Hosting

Written by the company

Powering Your Gaming Experience Since 2010
ZAP-Hosting is one of the world’s fastest-growing platforms for game and virtual servers — trusted by players worldwide to create unforgettable gaming moments. Since 2010, we’ve combined cutting-edge performance with 10+ years of speed, reliability, and relentless innovation.

Launching a modded server? Building a community? Hosting your dream project? Whatever you’re planning — we make it fast, flexible, and fun.

Need help?
Our expert support team is just a click away — fast, friendly, and ready to assist 💚

Try it yourself.
Online in seconds. Full control. Total power.
If you want more POWER! ⚡🚀

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(19,570)

547 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always working without problems

Always working without problems. If there are some "issues" they will reward you with storemoney. I never had issues but got some money lol

April 13, 2026
Unprompted review
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Reply from ZAP-Hosting

Thanks so much for sharing this, it's great to know you're happy with us. And we're glad you're getting great value too.

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Rated 5 out of 5 stars

great servers

easy to use servers

April 12, 2026
Unprompted review
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Reply from ZAP-Hosting

We're really glad to hear this, thanks a lot for the review! We love that getting started was quick and easy for you.

Rated 5 out of 5 stars

ZAP-hosting is easy to use

ZAP-hosting is easy to use, cost effective, and an overall great service to use for your server needs.

April 10, 2026
Unprompted review
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Reply from ZAP-Hosting

Huge thanks for the lovely review, we're really happy to have you with us. And we're glad you're getting great value too.

Rated 5 out of 5 stars

Good and stable

April 8, 2026
Unprompted review
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Reply from ZAP-Hosting

This is great to hear, thank you! We're happy you're enjoying your experience with us. Glad everything has been stable and reliable for you.

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Rated 5 out of 5 stars

THE BEST FR FR!!

April 7, 2026
Unprompted review
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Reply from ZAP-Hosting

Thank you! It's fantastic to hear you're having such a positive experience. 😎

Rated 5 out of 5 stars

Best vps

The best vps

April 6, 2026
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Reply from ZAP-Hosting

Thank you for the great rating, we're glad you're enjoying everything! Enjoy your VPS!

Rated 3 out of 5 stars

Lots of questions about lifetime vps..

Lots of questions about lifetime vps... and the answers are questionnable : mandatory to login every three months, termination of servers can be decided by zap without contradictory debate...

April 5, 2026
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Reply from ZAP-Hosting

Thanks for sharing your thoughts! We completely understand wanting full clarity on how the lifetime products work, and those conditions are set out in our terms. We're always working to explain things more clearly and improve the experience, and we really appreciate you taking the time to give your feedback.

Rated 5 out of 5 stars

Amazing company great help when you…

Amazing company great help when you need them

April 4, 2026
Unprompted review
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Reply from ZAP-Hosting

Thank you, this honestly made our day! We're glad ZAP has been a great fit for you. It's great to know our team has been there when you needed them. 💚

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Rated 1 out of 5 stars

SCAM Hidden CPU limits and misleading advertising. Don't buy from ZAP Hosting.

SCAM - Hidden CPU limits and misleading advertising. Don't buy from ZAP Hosting.
I purchased a Lifetime VPS with 8 vCores from ZAP Hosting. After a few weeks, my server started getting blocked repeatedly. When I asked support why, they told me there's a 550% CPU limit on shared vServers - which means I can only use 5.5 cores effectively, not the 8 I paid for.
The problem? This 550% limit is not documented anywhere on their website or terms and conditions. When I confronted them about this, they literally admitted: "the specific value of 550% does not appear indicated in the store."
They're straight up liars. They sell you 8 vCores, charge you for 8 vCores, but secretly cap you at 5.5. And it's not even a throttle or rate limit - they completely block your VPS and crash the entire server when you hit the limit. Your service goes down. You lose everything.
That's not a "fair use policy" - that's a straight up scam. Undisclosed terms and misleading advertising.
I've been going in circles with support for days trying to get a solution. They won't upgrade me, won't refund me, won't even explain why this wasn't disclosed before I paid. They just keep repeating the same garbage technical explanation like robots.
Don't waste your money on ZAP Hosting. They're scammers. They sell you one thing and give you another. Pay for 8 cores, get 5.5. And when you complain they block your entire server and leave it down.
This company is a fraud.

March 30, 2026
Unprompted review
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Reply from ZAP-Hosting

Hello,

Thank you for taking the time to explain this in detail, and we're sorry for the frustration the CPU situation caused on your VPS.

We want to share an important update: we have removed the previous automatic CPU protection limit for unusually high CPU usage. This means your server can now make much more flexible use of CPU load peaks without being automatically suspended when exceeding the previous protection threshold, which is especially useful for temporary spikes caused by many players joining at once, larger processes, mods, bots or builds.

The previous mechanism was in place to help keep the platform stable and protect other customers from permanently disproportionate resource usage, and thanks to ongoing hardware upgrades and improved monitoring we are now able to handle these situations in a more targeted and flexible way, with no action required from your side.

We would genuinely like to review your specific case. Please reach out with your customer number and the related ticket ID at feedback@zap-hosting.com.

Best regards,
Rugilė

Rated 5 out of 5 stars

Nice experience

very nice experience

April 1, 2026
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Reply from ZAP-Hosting

Awesome, thank you! We're glad you found exactly what you needed with us. 💚

Rated 5 out of 5 stars

Great interface and fast support!

Great interface and fast support!

Used them in the past and came back to their service after requiring a game server again, and they've improved a lot of things in their interface that others complained about before.
The customer service also came back to me really quickly after having some questions about my server.

March 29, 2026
Unprompted review
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Reply from ZAP-Hosting

Thanks so much for sharing this, it's great to know you're happy with us.

Rated 5 out of 5 stars

very easy to use and always fast with…

very easy to use and always fast with the help if needed!!! very professional and kind!!!

March 16, 2026
Unprompted review
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Reply from ZAP-Hosting

Thank you for the great review, we're glad we could deliver for you! It's great to know our team has been there when you needed them.

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Rated 5 out of 5 stars

Good servers and fast setup also good…

Good servers and fast setup also good 24/7 support

February 12, 2026
Unprompted review
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Reply from ZAP-Hosting

Thank you for the great words, we'll keep working hard to keep it that way for you! It's great to know our team has been there when you needed them. 😎

Rated 5 out of 5 stars

its prefect platform im very very happy…

its prefect platform im very very happy of using it , its give me a free 50% code and free gifts , so prefect :)

January 1, 2026
Unprompted review
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Reply from ZAP-Hosting

Appreciate the love, thank you! We're glad everything has been working well for you. 💚

Rated 5 out of 5 stars

Very good provider

Very good provider.
They deliver exactly as promised. Quick, affordable solutions.

March 26, 2026
Unprompted review
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Reply from ZAP-Hosting

Thank you, reviews like this keep the whole team motivated! And we're glad you're getting great value too.

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Rated 5 out of 5 stars

1. ZAP Server: Ultra-Stable & Blazing Fast

ZAP Server delivers exceptional stability with an uptime rate of 99.99%. It features 1Gbps high-speed bandwidth for smooth and fast networking, all at a cost-effective price.

March 6, 2026
Unprompted review
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Reply from ZAP-Hosting

Thank you for the great review, we're glad we could deliver for you! And we're glad you're getting great value too.

Rated 5 out of 5 stars

Best hoster by far, best support 10/10

Been a customer for years, currently also own two Lifetime VPS Servers, can only recommend hosting here. The support is very helpful with any questions, even if its a software question, not just technical issues with the server - best hoster I have ever used 10/10 will keep using and buying a server again!

January 13, 2026
Unprompted review
ZAP-Hosting logo

Reply from ZAP-Hosting

Awesome, thank you! We're glad you found exactly what you needed with us. It's great to know our team has been there when you needed them.

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