I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... See more
Company replied
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Review summary
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What people talk about most
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I needed a large quantity of lollipops for prizes at a charity fund-raiser event. I had been let down by another supplier so I found ZapSweets. I placed an order on Wednesday morning and rece... See more
Company replied
I’ve ordered sweets from Zap before and sweets and service was good, this time I had a problem with the sweets being to hard to eat. I emailed customer service and got a reply straight away and an off... See more
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Nougat was very quick to arrive and well packaged. I ordered two bags which I am trying my best to minimise how many I eat each day as can honestly say that it is exceedingly tasty so definitely a cha... See more
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Company details
Information provided by various external sources
Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.
Contact info
Unit 28 Riverside Offices, 17 Towcester Road, E3 3ND, Bow, London, United Kingdom
- info@zapsweets.co.uk
- zapsweets.co.uk
4.7
Excellent
470 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Fantastic customer service
Fantastic customer service! I wanted to order sweets for Christmas so needed to check the best before date on them. Customer services replied immediately with the date of August 2026.
Sweets are a great price and customer service is fantastic.
Highly recommend!
Thank you
September 25, 2025
Unprompted review
Reply from Zap Sweets
Thank you for your kind review!
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Great communication and prompt…
Great communication and prompt delivery.
Happy to send small quantities.
September 1, 2025
Reply from Zap Sweets
Thank you for your kind review!
Quick delivery, no problems
Easy to order, good price for many sweets and quick dispatch and delivery
September 1, 2025
Reply from Zap Sweets
Thank you for your kind review!
Excellent service
I have ordered from Zap a number of times now. Every order is always delivered quickly and items are well packaged. Would highly recommend.
August 26, 2025
Reply from Zap Sweets
Thank you for your kind review!
I will buy again
I purchased the Harry Potter Magical sweets 12. The taste was fantastice. Quick delivery. Happy with my purchase
August 12, 2025
Unprompted review
Reply from Zap Sweets
Thank you for your kind review!
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Have ordered from here several times
Have ordered from here several times. Very fast delivery.
July 29, 2025
Reply from Zap Sweets
Thank you for your kind review!
Quick delivery, no quirks.
Quick delivery, no quirks. Bearing in mind I didn't order at a hotter time.
July 28, 2025
Reply from Zap Sweets
Thank you for your kind review!
Brilliant service and quick delivery
Brilliant service and quick delivery. Ordered a tub of sweets for a birthday present and was very happy with how quick they arrived and how great they where. Will definitely use again.
June 26, 2025
Reply from Zap Sweets
Thank you for your kind review!
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Lovely mixture of quality sweets and…
Lovely mixture of quality sweets and delivered quickly! Will be ordering again😀
June 26, 2025
Reply from Zap Sweets
Thank you for your kind review!
Great value and service
I needed a large quantity of lollipops for prizes at a charity fund-raiser event. I had been let down by another supplier so I found ZapSweets.
I placed an order on Wednesday morning and received a shipping notification within the hour. The sweets arrived on Thursday afternoon. a little over 30hrs all in.
Exactly as ordered, and just what I needed.
I'd like to mention Chloe in customer support who gave clear, friendly, and helpful communication whilst I was stressing about if this would arrive in time.
Absolutely will use again.
June 25, 2025
Unprompted review
Reply from Zap Sweets
Thank you for your kind review! I hope the sweets were enjoyed by all!
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
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Very good customer service
Very good customer service. The delivery company did not communicate well and so I thought my parcel had not been delivered. My email was responded to quickly and matter resolved. Sweets were well packaged and competitively priced.
May 30, 2025
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
I’ve ordered sweets from Zap before and…
I’ve ordered sweets from Zap before and sweets and service was good, this time I had a problem with the sweets being to hard to eat. I emailed customer service and got a reply straight away and an offer for a refund or new batch of sweets to be delivered. Great customer service.
June 4, 2025
Unprompted review
Reply from Zap Sweets
Thank you for your kind review!
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Great sweets and delivered fast
Order was sent out quickly especially as included Bank holiday. I was delighted to receive order in immaculate condition as strong box and packaging prevented sweets from being crushed. Sweets as ever are very tasty and reasonably priced. Definitely purchase from Zaps again just as soon as I have munched my way through this order 😁
May 27, 2025
Reply from Zap Sweets
Thank you for your kind review!
Painless
Painless. Order in. 2 days later sweets turned up. I have used this company many times and same great service every time
May 27, 2025
Reply from Zap Sweets
Thank you for your kind review!
Reply from Zap Sweets
Thank you for your kind review!
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