Zap Sweets Reviews 470

•

4.7

Candy Store

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and prompt delivery service, often noting how quickly their orders arrive. Many consumers are also highly satisfied with the quality and variety of the products, finding them to be exactly as expected and very tasty. The pricing is frequently highlighted as excellent and competitive, offering great value. Overall, people appreciate the smooth ordering process and the reliable service provided. However, some customers also noted issues with product quality, describing sweets that were too hard or didn't taste right. A few other people also felt that the delivery company's communication was poor, leading to confusion about parcel delivery, and some experienced difficulties with customer service regarding faulty products and return labels.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed and... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the excellent quality,... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the great value and competitive... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of ordering, quick... See more

Service

People report positive experiences with service. Customers consistently praise the brilliant and excellent... See more

Reviews shaping this summary

I am a single consumer and Zap or one of my favorite at a reasonable price. Also their website is user friendly and prompt delivery. I misunderstood my parcel delivery was missing but they quickly i... See more

Company replied

I needed a large quantity of lollipops for prizes at a charity fund-raiser event. I had been let down by another supplier so I found ZapSweets. I placed an order on Wednesday morning and rece... See more

Company replied

I’ve ordered sweets from Zap before and sweets and service was good, this time I had a problem with the sweets being to hard to eat. I emailed customer service and got a reply straight away and an off... See more

Company replied

Nougat was very quick to arrive and well packaged. I ordered two bags which I am trying my best to minimise how many I eat each day as can honestly say that it is exceedingly tasty so definitely a cha... See more

Company replied

Company details

Candy Store

Information provided by various external sources

Zap Sweets is an online confectionery wholesaler with a HUGE selection of retro sweets, chocolates, fudge, gift ideas and much, much more. Exceptional quality is at the heart of everything we strive for and do, because we believe it’s what our customers deserve. We pride ourselves on offering and unrivalled range of confectionery products whilst providing amazing customer service alongside fast delivery and competitive pricing. This is why your honest feedback is so important to us.

Contact info

Unit 28 Riverside Offices, 17 Towcester Road, E3 3ND, Bow, London, United Kingdom
info@zapsweets.co.uk
zapsweets.co.uk

4.7

Excellent

470 reviews

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