Zayian Reviews 66

Last minute change by me was handled great by them.

The light is beautiful! It looks like it did on line. The outside color is exactly what I wanted, and the copper on the inside is perfect. I was impressed with the way it was packed for shipping also. It arrived with no damage. Tracking the package was impossible though.

The products are beautiful. They totally lived up expectations. And the arrive relatively quickly considering that they came from the other side of the Atlantic.

The sink was a perfect size. Quality seems good.

Communication was excellent regarding delivery and the product was beautiful. Very happy with our purchase, we will be ordering another for our second bathroom 😊

I ordered a custom mirror from the Zayian team. Their communication re the order was superb as we discussed my non-standard request. Just as superb was the quality of the mirror. Their craftsmanship exceeded my expectations.

Purchased Brass shower system with handles and rough in valve included along with 2 faucets for the vanities. All the products had defects and were unable to use. Both the shower and the faucets leaked. Contractor said the products had tiny holes in the brass pipes. Total junk! The entire purchase of $1458 not usable. I have reached out to the company but no luck in receiving communication from them. I would not recommend purchasing faucets or shower systems from this company!

Very beautiful product for a nice price and arrived safely due to good packaging to avoid damages

The lamp arrived in superb protective packing for shipment. The lamp is magnificent in its detail. Thank you

We love our sink we ordered. It is beautiful. The shipping process could be a little better but it’s the shipper not this company I think.

I like the product very much. The customer service was not a good experience. When I checked to find out the tracking the person must have had my order confused and was argumentative regarding what I ordered. I am now waiting on a faucet. I have ordered and paid for and yet no email or tracking received. sales person Elhabib

If I could there would be a 0!! They are difficult to work with. I ordered a vessel sink and faucet. Believe the sink is okay, just dealing with the faucet issues. After giving this company numerous chances to make things right, I give up. Ordered a black faucet that arrived with missing parts. Needed risers for the sink and this was an extremely difficult transaction. Ended up needing to buy a custom piece to finish the Faucet off from another company to find out that everything I have bought was spray painted black. Sent off the parts to have powder coated black. Finally get pieces back and call the plumber a third time, they leak everywhere.  

Ordered from Ontario, Canada. Custom designed sink was 3/4” out of square, and a reinforcement weld had to be broken to allow it to sit flat and level. Oil rubbed bronze finish is quickly wearing off despite delicate care. Taps and fake pot filler were poor quality and unusable in our area even though we were assured they would supply what we needed. Could not find adapters to install them. Side spray was hot or cold only, but not mixable, and was missing parts. Spray painted finish was flaking off on arrival. Paid $230 to return unusable taps. After months of cajoling, Zayian did refund us, and 2 months later the useless taps were returned to us by Moroccan Customs. We will discard as metal waste. Also, the sink baskets and strainers did not seal and we replaced them locally even though Zayian said they would send new ones. Never received, and wouldn’t trust them to be adequate regardless. Reading through the reviews, I notice that many of the 5 starred ones seem to have some similarities. Hmmmm

I recently purchased an oxidized pendant light from ZAYIAN, and I'm absolutely thrilled with it! The craftsmanship is exceptional, and it adds a unique touch to my space. Highly recommend ZAYIAN for anyone looking for quality and style!

Nice products and good shipping times. My product seems slightly damaged from the manufacturing process but for my purposes I don’t mind so much.

extremely delayed delivery.. had to write multiple emails to inquire as to where it was and fhen. had to order backup lamps from amazon just in case...

This company was incredibly communicative when I had questions and concerns about sizes and materials. They even made a video of an artisan making one of the pendants I ordered! Because they were located in a foreign country I was concerned about returns if for some reason, they did not work out. The pendants arrived a couple of days ago and they are absolutely beautiful - just as they looked on the website. They won’t be installed for several weeks, but I will let you know how that works out. So far it’s been a great experience and I love the pendants.