ZenHotels Reviews 5,276

Great once-in-a-lifetime experience.
Pro tip: wear full long-johns, hat, neck warmer, wool socks, mittens and pack LOTS of HotShots to put in your sleeping bag. Condensation on the sleeping bag freezes and it gets very cold at night.
Spend time in the hot tubs and sauna —a must! Everything was jaw-dropping. Make sure to do the tubing and bring ice skates. We didn’t have enough time to use the indoor waterpark - there was so much to do outside!! The room at the Valcartier was perfect and welcomed!! During the day when the facilities are open to the general public and tours are happening it is very busy but still enjoyable. 10/10!

Very nice hotel great location thx great service all very gud must stay again

Clean and quiet hotel, very kind staff and good services. We booked it at the last minute and they were kind and helpful. Recommended.

It was a good staying. Staff are good. Nice breakfast. One restaurant inside hotel with good food.

ZenHotels duplicated my hotel Google Maps profile with name and photos and put it next to my hotel on Google Maps to steal my guests.

This has now been resolved and my booking has been confirmed *******

Following my last review which was updated on 3rd Feb, Zen Hotels refunded my hotel cost to my credit card along with a voucher to apologise for my previous experience. I foolishly used said voucher to book a hotel in London for a night away. Guess what ? The hotel has no record of my booking. So I am now battling with customer services yet again. What an idiot I am to try Zen Hotels again !

This platform was a great help for booking hotels in Russia. The lapland village was very nive in supporting and delivering their services, the breakfast was huge and the surrounding areas were spectacular

Everything ok. Fantastic staff. All clean. Great food.

What a beautiful hotel and amazing dining experience. Pure luxury

This is the only platform that are able to book hotel in Russia and pay with foreign visa and master cards. Thank you for seeing this opportunity and grab it. This definitely helping travelers like us.

Good hostel good staff clean and people are very friendly and feel safe like home

This is the best hotel ever. Excellent service by Mr Vadi Constantin who looks after all Details and is very friendly.

The apartment was very nice, it has 2 spacious bedrooms, clean bathroom and a kitchen to cook your meals. The owner of the apartment was also a very kind and helpful person. It was only a 400 meters walk to the bus station, access to everywhere was easy. If you’re staying in Murmansk, this apartment is a nice place for your “home” away from home.

Everything was well organised and there were no bad surprises

Nice hotel in center of old town krakow within walking distance of some major sights very friendly staff and large clean rooms thanx

Great service with great prices. Everything went good and we had great vacation. Thank you.

The hotel was perfect! Clean and in great location for a good price. I will be back for sure!

Firstly, in my limited use (February 2026) zenhotels has provided the best booking rates consistently over other sites. I say consistently in that, as you are probably aware, rates can fluctuate broadly on other hotel booking sites/apps which I find bothersome. The zenhotels website and app are very user-friendly and the process of booking is very streamlined; however, for one property I regularly book with they don't list certain differences in rooms that's important in booking (handicap vs non-handicap accessible). Be aware of this lack of details and possibly ask the property questions directly to be clear on the details of the room you're booking. This was a minor detail and overall I found zenhotels to be a great resource for online/mobile hotel bookings without the constant emails and text (with quickly expiring offers or promos i don't care about) you have with some other booking sites/apps. I get maybe one email from zenhotels a week and its always relevant offers.

Great platform
Hotel we booked was FM7 resort Jakarta airport and exceptional
Great food and facilities
Would recommend a massage in spa and the pool

Easy and good communication with Zen Hotels, competitive prices compared to the other well known site's.