ZenHotels Reviews 5,281

Great service with great prices. Everything went good and we had great vacation. Thank you.

The hotel was perfect! Clean and in great location for a good price. I will be back for sure!

Firstly, in my limited use (February 2026) zenhotels has provided the best booking rates consistently over other sites. I say consistently in that, as you are probably aware, rates can fluctuate broadly on other hotel booking sites/apps which I find bothersome. The zenhotels website and app are very user-friendly and the process of booking is very streamlined; however, for one property I regularly book with they don't list certain differences in rooms that's important in booking (handicap vs non-handicap accessible). Be aware of this lack of details and possibly ask the property questions directly to be clear on the details of the room you're booking. This was a minor detail and overall I found zenhotels to be a great resource for online/mobile hotel bookings without the constant emails and text (with quickly expiring offers or promos i don't care about) you have with some other booking sites/apps. I get maybe one email from zenhotels a week and its always relevant offers.

Great platform
Hotel we booked was FM7 resort Jakarta airport and exceptional
Great food and facilities
Would recommend a massage in spa and the pool

Easy and good communication with Zen Hotels, competitive prices compared to the other well known site's.

Used ZenHotels to book a hotel in Istanbul. Good prices, no issues with payment. Hotel was cozy and decent. Will use again.

They are very helpful and honest company , I had really good experience with them

Made to feel welcome when I arrived the check in was seamless. The receptionist explained where all the facilities were. The room was lovely and clean. No complaints from me. My only minor gripe is free wi fi. Not even 1 Meg, but it was fine. Of course if you pay for a higher wi fi it will be better, but I was there to enjoy the sun and the area so wi fi isn’t an obstacle in the grand scheme of things. Will definitely return.

Lovely quiet hotel. Room was spotless as was the bathroom. The bed was very comfortable. I felt the furnishings and the hotel was a bit dated. The breakfast was excellent and great value for money. I would go back.

The Htel was very good and tha staff are very polate

Really nice hotel, the staff are all very nice to

I was a little apprehensive about booking when I read some of the previous reviews but had no problems whatsoever. Booked for a stay at the Premier Inn and had immediate confirmation complete with booking reference. Also was able to pay using PayPal for that extra reassurance. Very happy.

It was a cozy apartment for two. Beautiful view of the city from the 7th floor. Good equipment in the kitchen too. Supermarket nearby. We stayed for three days. Definitely a good suggestion

Stress free booking . Well done to zen hotels who got my booking all right . Notified the hotel of a late check in . Most importantly the price I paid was the most competitive in comparison to other booking site. Will use zen hotels again

Well it's been a 2 months now since I contacted Zen requesting compensation for a Hotel that's been closed for 3 years. My £26.50 has now been paid and they have offered me a promo code for any future booking. So in summary Zen have redeemed themselves in part for this very stressful situation I found myself in.

A very smooth transaction, from time of booking hotel with Zen, through to check in, stay at the hotel and check out

Very good. Are great.

Lovely hotel, great location, friendly staff, beautiful room, delicious breakfast

Lovely hotel, room was clean and comfortable. Breakfast was varied and fresh. Would stay again and would recommend.

Well located hotel … renovated and friendly staff… the restaurant servers are so nice ! … we had only a couple of issues… we got a corner suite and the traffic noise was loud however they were nice to change the room 👏… the sad part is that my wife forgot her expensive sandals and called next morning to confirm and they said they weren’t there … so maybe the cleaners took them 😩 as we were pretty sure they were left beside the bed.