ZeroWater Europe  Reviews 331

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that the filtration system works exceptionally well, resulting in clean, great-tasting water without any chemical aftertaste. Many people appreciate the efficiency of the filters and the convenience of the built-in TDS meter, which assures them of the water's purity. The ordering process is frequently described as simple and straightforward, with many consumers highlighting the fast and timely delivery of their products. However, some customers also noted issues with delivery times, with some experiencing significant delays or even non-receipt of their orders. A few other people also felt that the filters can sometimes have a short lifespan, quickly developing an unpleasant taste, or that the product itself can arrive with defects such as cracks or leaks.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many praising its effectiveness in cleaning water,... See more

Quality

Consumers generally express satisfaction with the quality of the water filters. Many reviewers praise the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the very fast postage and quick... See more

Order

Reviewers mention positive feedback about their ordering experience. Customers found the order process simple... See more

Based on these reviews

Rated 4 out of 5 stars

Good filter, splashy tap. It's quite easy to splash all over the place since the tap goes wild and there's no stand so keeping the glass as close as possible is an absolute necessity. For the foot,... See more

Rated 4 out of 5 stars

The filtration system works great. At least according to the prepackaged meter. The filtered water does taste really bland though. But otherwise great product, we will see how long the filter lasts.

Rated 4 out of 5 stars

The water filters very fast, I wonder if it is doing its thing properly. The TDS tester does not fit well in the cavity above the tap... water taste is good but time will tell how good the system is.

Rated 4 out of 5 stars

Overall good quality filters, although quite expensive. I received one batch with active carbon dust on it, made my life harder. Otherwise solid



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

331 reviews

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Rated 1 out of 5 stars

Tests showed these filters release more microplastics into the water

Terrible product; terrible customer service and policies. There is a study testing these products showing their filters release more microplastics into the water. It’s published but it won’t let me upload it here. Anyone claiming it cleans the microplastics is not testing properly. They switched to using cheaply and poorly made filters. They also refuse to cover return cost for their defective products and place burden on the consumer. 0/10 do not recommend. Buy Berkey instead.

March 26, 2025
Rated 2 out of 5 stars

ZeroWater product/delivery review

The delivery process was smooth, and I have no complaints about it. The Ready Read water filter system itself performs well.

However, I have encountered an issue with the filter's lifespan. My water has a TDS level of around 300 ± 20. According to the product page, the filter should last for at least 50 liters, but in my experience, it only lasts about 5 days, filtering approximately 20-25 liters. Given the high cost of the filter, I would expect it to perform as advertised and last at least as long as stated on the website.

April 4, 2025
Rated 4 out of 5 stars

good

good experience so far, the only two things I would point out: i did not get any email order confirmation or that the product was shipped and then no info which carrier handle the package in my country

March 24, 2025
Rated 3 out of 5 stars

Change of product formula?

ZeroWater is, to my knowledge, the only water filter available for consumers, that can remove all lime and other substances from tap water. I have bought through zerowater.eu a few times now, and they have always delivered as promised.

However I have chosen not to give 5 stars as the latest batch has a somewhat peculiar taste. However faint. There must have been a change to the product formula? Not quite to my liking.

Thus - the lack of 5 stars is not due to zerowater.eu, but due to the product itself.

March 10, 2025
Rated 5 out of 5 stars

Impressive service

Several years ago I was impressed by the great service to gave me when I broke my glass container.
Ever since ordered filters are sent fast and neatly packged.

February 17, 2025
Rated 5 out of 5 stars

A wonderful product… Living in…

A wonderful product… Living in Barcelona, where we have very hard water, this product is great. I only wish that we in europe would get the discount pricing that occasionally hits the American markets for filters

February 25, 2025
Rated 5 out of 5 stars

Great customer service

My experience was great with the problem I had with my jug, I had a crack in it and the customor services were great! I instantly got shipped a new jug, amazing policy, thank you!

February 24, 2025
Rated 5 out of 5 stars

Trustable and Excellent Filter System

Before to buy this filter system I made a large research and now I can say w are really pleased with this choice because this supplier had given us a great customer service.
They always answer my e-mails, and they give follow up to my needs.
I love this product counts with a TDS Meter, so you can confirm by yourself what is the real PPM in your water, this is something other options simply dont´t mentioned.
I would buy again my ZeroWater filter system.

March 5, 2024
Rated 5 out of 5 stars

I have received a defective water…

I have received a defective water pitcher, the finishing was very poor quality and had some tiny plastic getting loose. The issue was only with the pitcher and not the filter itself. I contacted customer support and the next day after agreeing to receive a new one instead of a refund the pitcher was sent to me.

February 10, 2025

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