I have used Zest and their former incarnation "economy car hire" for years, I am guessing @ 50 car hires, never once have I had a problem. I drifted on a couple of occasions tempted by seemingly che... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
’ve used Zest Car Hire for the last three years and wouldn’t go anywhere else. Car hire often comes with hidden charges, unexpected costs and plenty of hassle, but I’ve never experienced any of t... See more
Company replied
We hired a car for a touring holiday around central Portugal. Zest were outstanding from the initial booking to handing the car back. Great value for money, a lovely clean car, staff set the satnav... See more
Company replied
Zest Car Rental were excellent from start to finish. Website was easy to navigate and use without too much up selling pressure for other services. The CDW price offered on the website for a no hassle,... See more
Company replied
Company details
Written by the company
Zest Car Rental is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.
Zest Car Rental - Car Hire Made Simple
Written by the company
- Excess Protection as Standard
- By including insurance to cover your excess, or negotiating no excess with rental providers, we keep you protected when others don’t.
- Keeping Things Simple
- From easy-to-understand terms and a simple booking process, you’ll find car hire with us straightforward and stress-free.
- The Best Service
- We hand-pick only the best rental providers, so you don’t have to. This is backed up by our 24/7 customer service should anything go wrong.
- Which? Recommended Provider
- We've achieved the coveted Which? Recommended Provider accolade. The first and only car hire broker to achieve such status. We've also topped the Car Hire Brokers chart for the past 6 years.
Contact info
Nelson House, NR19 1DJ, Dereham, United Kingdom
- +44 (0)1362 852288
- info@zestcarrental.com
- zestcarrental.com
4.8
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Cannot recommend them more highly
Cannot recommend them more highly. They provide an excellent all round service with no hidden extras
September 16, 2026
Unprompted review
Great experience
Very good experience. Second time I’ve gone through Zest in the last two months. Now my go to provider. I like the option to buy top up insurance from them.
September 4, 2026
Unprompted review
Always use Zest and I am always very…
Always use Zest and I am always very happy with the cars and service they have provided me. The booking process is simple as is the car collection. Prices are very competitive and the cars are always decent
September 17, 2026
Unprompted review
Great service
Great service, competitive pricing, good product, helpful staff, on airport pickup/drop off
September 7, 2026
Unprompted review
Excellent service-Would recommend and…
Excellent service-Would recommend and use again
September 14, 2026
Unprompted review
The car I received from Italy car…
The car I received from Italy car rental was all smashed and scratched and the front tires were so wasted that I ended up the trip scare to drive. They were very rude during the rental process threatening me with the insurance, telling me that the one I had from zest meant nothing to them. Even though the tires were so bad I was afraid they would charge me
If I had any incident. Terrible
Rental company. You should not offer it anymore. Zest gave me a good deal in price but Italy car rental was extremely bad.
September 12, 2026
The usual excellent service for our…
The usual excellent service for our latest holiday, no issues at all
September 13, 2026
Unprompted review
As ever really excellent service from…
As ever really excellent service from Zest. I can book my foreign car hire with confidence that everything is covered, and if there are any glitches while abroad they are speedily remedied by Zest’s involvement. All went smoothly.
September 24, 2026
The whole process was very easy and…
The whole process was very easy and worked well.
September 24, 2026
Yet another great Zest experience
We have used Zest for a few years now and could not be more pleased.
Always professional, great rental companies and competitive prices too.
We will be using Zest and spreading the word to everyone looking for a reliable company to use.
September 10, 2026
Unprompted review
A top class, reliable company
My experiences of using Zest over many years have always been top class. Never a hitch. A great reliable company, which is why zi continue to use them and to recommend them to others.
September 18, 2026
Unprompted review
Reply from Zest Car Rental
Hi Peter O'leary,
Thanks for taking the time to leave positive feedback. It's fantastic to hear you've consistently enjoyed top-class and reliable service from us over many years.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Very good car hire
Very good car rental.. which is such a minefield these days.. Very informative all the way through the process.. Cars were excellent as well.. Would recommend highly... And will definitely use them again..
September 19, 2026
Reply from Zest Car Rental
Hi Mr Robert Stephens,
Thanks for taking the time to leave positive feedback. We're delighted to hear you found our process informative and our cars excellent, making your rental experience a smooth one.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
This is my 4 time with zest and no…
This is my 4 time with zest and no compliants about the service and contacting them about changes etc,my only niggle is their top up insurance is expensive i wish they did yearly cover which would be great
September 22, 2026
Reply from Zest Car Rental
Hi Derek Winning,
Thanks for taking the time to leave positive feedback. We're thrilled to hear you've had another excellent experience on your fourth rental with us, and we really appreciate you highlighting our service and easy contact process. We've also noted your feedback about the top-up insurance and the idea of yearly cover.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
We hired a car from Marrakech airport
We hired a car from Marrakech airport, something were we worried about, due to the chaotic roads! The team were very friendly and helpful, they collected us from the airport and made the whole process very smooth. On returning the car, there were no issues, they did a swift look around it then drove us to the airport. I would highly recommend using this firm. I had no issues and my deposit is back on my card after 3 days. Price was very cheap, car was new and had a sat nav and aircon.
September 11, 2026
Unprompted review
Reply from Zest Car Rental
Hi Maddie,
Thanks for taking the time to leave positive feedback. We're so pleased we could make your car hire at Marrakech airport a smooth and worry-free experience, and that your deposit was returned so quickly.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Always use Masterkings for their…
Always use Masterkings for their speedy,efficient and reliable service combined with best Faro airport terms.
September 24, 2026
Reply from Zest Car Rental
Hi Adrian Geoffrey Gustav Ford,
Thanks for taking the time to leave positive feedback. We're delighted to hear you appreciate our speedy, efficient, and reliable service, and our great terms for car rental at Faro Airport.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Great service.
Booking process online was easy, and the price was good.
I had reason to contact Zest by email towards the end of the rental period and was provided with helpful advice.
Always happy to use Zest for my US rentals.
September 24, 2026
Reply from Zest Car Rental
Hi Roy And Valerie Downey,
Thanks for taking the time to leave positive feedback. We're delighted to hear that you found our online booking process easy and our prices good, and that our team was able to provide helpful advice by email.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Positive experience
Pick up went smoothly if a little slow
I had a choice of cars
Return process was very easy
Good value for the money
September 14, 2026
Reply from Zest Car Rental
Hi Older Cyclists,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that your return process was very easy and that you found our service to be good value for money! It's also great you had a choice of cars at pick-up.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Great price
Great price. Clear communications. They did everything that was needed. Thank you
September 5, 2026
Reply from Zest Car Rental
Hi Phil Wishart,
Thanks for taking the time to leave positive feedback. We're delighted to hear you found our pricing great and our communications clear throughout your rental.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Straightforward booking and collecting
Straightforward booking and collecting. Had a problem with a failed clutch but we were soon given a replacement vehicle
September 24, 2026
Reply from Zest Car Rental
Hi Rob N H,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that your booking and collection were straightforward, and we're glad our team was able to quickly provide you with a replacement vehicle when you experienced a clutch issue.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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