These guys were good. So many stories around of dodgy practices with Spanish car hire companies, but this booking was flawless and the downstream care hire company (K50 at Reus) were really good, very... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Excellent Service from Zest Car Rental I always book my hire cars with Zest Car Rental when travelling to Spain. I’ve never had any extra costs at the hire desk apart from fuel, which makes the... See more
Company replied
I found using Zest Car Rental very easy to use via the website. I was reassured by seeing the Which? Recommended provider stamp which was a big draw for me. Zest also kept up communications which... See more
Company replied
Sylvia provided and excellent service at the Alvor office on pick up and drop off. She was very proficient and we were sorted with a vehicle in no time. We reserved ours on line which was very easy an... See more
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Company details
Written by the company
Zest Car Rental is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.
Zest Car Rental - Car Hire Made Simple
Written by the company
- Excess Protection as Standard
- By including insurance to cover your excess, or negotiating no excess with rental providers, we keep you protected when others don’t.
- Keeping Things Simple
- From easy-to-understand terms and a simple booking process, you’ll find car hire with us straightforward and stress-free.
- The Best Service
- We hand-pick only the best rental providers, so you don’t have to. This is backed up by our 24/7 customer service should anything go wrong.
- Which? Recommended Provider
- We've achieved the coveted Which? Recommended Provider accolade. The first and only car hire broker to achieve such status. We've also topped the Car Hire Brokers chart for the past 6 years.
Contact info
Nelson House, NR19 1DJ, Dereham, United Kingdom
- +44 (0)1362 852288
- info@zestcarrental.com
- zestcarrental.com
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
A Zest for life
A returning customer of Zest for over 10 years and just cannot fault the service.
Easy booking process
Easy to use website
Great prices
Excellent customer service
This keeps me loyal to Zest as my chosen car hire provider.
June 6, 2026
Reply from Zest Car Rental
Hi Carlos Stebbings,
Thanks for taking the time to leave positive feedback. We truly appreciate you being a loyal customer for over 10 years, and we're delighted to hear that our easy booking process, great prices, and excellent customer service continue to meet your expectations.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hello Jpm,
Thanks for taking the time to leave positive feedback.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Excellent experience
The information on the website and options available were very clear. The cost of the car hire was reasonable and extras had clear costs. I needed to amend part of my booking and decided to telephone instead of doing it online and the person assisting me was extremely helpful. The information provided for collecting the vehicle was easy to understand and a reminder to check the car for damage and mileage was a useful. The whole process was very stress free. We will use Zest again.
August 10, 2026
Unprompted review
Reply from Zest Car Rental
Hi Shelley Bosson,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that you found our website information clear, and that our team could provide such helpful assistance when you needed to amend your booking. We always strive to make the whole process stress-free!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Made the booking over the internet…
Made the booking over the internet prior to traveling to Cyprus. Received all the information I needed and was met at the airport. Quickly covered all the paperwork and was not suddenly given excess charges as I have in the past. Taken to the vehicle which was clean and new. All explained clearly and where to return the car. would thoroughly recommend Zest and will be using them again.
August 17, 2026
Reply from Zest Car Rental
Hi Andrew Sharp,
Thanks for taking the time to leave positive feedback. We're delighted to hear you had such a smooth experience, from being met at the airport to quickly covering the paperwork with no unexpected charges.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
We have used zest for the past 4 years
We have used zest for the past 4 years, yet again amazing service. Will always use them as a first choice for car rental
August 12, 2026
Reply from Zest Car Rental
Hi Freesiauk,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that after 4 years, you continue to find our service amazing and choose Zest as your first choice for car rental.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Great Experience
I had booked a car rental in Faro, Portugal through Zest.
I had a wonderful and seamless experience. Everything was included and transparent, the fees, insurance and stuff. Had proper directions and guidance throughout the trip with reminders.
I booked EPI Car rental, they had airport pickup, good cars, good service, transparent charges.
Will definitely recommend.
August 17, 2026
Reply from Zest Car Rental
Hi Siril Simon Aloor,
Thanks for taking the time to leave positive feedback. It's wonderful to hear you had such a seamless experience with your car rental in Faro and that you found our process, including fees and insurance, to be so transparent.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Very easy to navigate on the website
Very easy to navigate on the website. Clear pricing and good to be able to purchase the cover insurance. Good communication and an easy and smooth pick up/ return with the car hire company. Thankyou
August 10, 2026
Unprompted review
Reply from Zest Car Rental
Dear Customer,
Thanks for taking the time to leave positive feedback. We're delighted to hear you found our website easy to navigate with clear pricing, and that your pick-up and return experience was smooth!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Easy pick up from airport
Easy pick up from airport, friendly & professional throughout.
August 17, 2026
Reply from Zest Car Rental
Hi Simon,
Thanks for taking the time to leave positive feedback. We're delighted to hear that your airport pick-up was easy and that you found our team friendly and professional throughout your rental.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Excellent service throughout
August 17, 2026
Reply from Zest Car Rental
Hi Peter Lewis ,
Thanks for taking the time to leave positive feedback. We're delighted to hear you experienced excellent service throughout your rental.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Dcg,
Thanks for taking the time to leave positive feedback. It's fantastic to hear you received excellent customer service.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
The best for car hire
Reservation is easy. Lots of choices. Reasonable prices. Flexibility to cancel and re-reserve at a lower price. They answer the phone quickly. With the extra payment, you know that everything is insured, nothing excluded.
August 4, 2026
Reply from Zest Car Rental
Hi Michael Gowen,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you found our reservation process easy and appreciated the peace of mind our comprehensive insurance provides.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
No-fuss car hire
Very easy to deal with and smooth collection and drop-off. Would use again.
August 16, 2026
Reply from Zest Car Rental
Hi J Carlyle,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that you found the process very easy to deal with, and that your collection and drop-off were smooth!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Excellent start to finish.
Excellent start to finish.
Fully insured & no concerns.
EPI was our rental in faro & we're also faultless.
August 4, 2026
Unprompted review
Reply from Zest Car Rental
Hi Brett Purchase-rathbone,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that your car rental experience was excellent from start to finish, and it's wonderful to know you had no concerns with your fully insured EPI rental in Faro.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Fast and easy way to hire a car
Fast and easy way to hire a car. No fuss when we got there and just as easy to drop t back. They seem set up well
August 4, 2026
Unprompted review
Reply from Zest Car Rental
Dear Customer,
Thanks for taking the time to leave positive feedback. We're thrilled to hear you found our car hire process fast, easy, and fuss-free from pick-up to drop-off.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Car rental warning ⚠️
⚠ WARNING: Zest Car Rental failed to protect us as customers
We booked through Zest (Which? Recommended Provider) and were fraudulently charged CHF 2,632.97 by Green Motion Zürich Airport for alleged damages — using photos dated the DAY AFTER we had already left Switzerland.
Zest’s response:
❌ Accepted every Green Motion argument without independent verification
❌ Never checked whether the repair had actually been carried out (Green Motion confirmed in writing it hadn’t)
❌ Only produced a key document AFTER we challenged their position
❌ Directed us to use insurance instead of defending our rights
❌ Went silent for over a month after promising Senior Management review
The result?
✅ VISA refunded our money in full — without Zest’s help.
The international Visa payment system recognised what Zest refused to acknowledge.
If you rent through Zest and face a dispute — do not expect them to be on your side. They will relay the rental provider’s position uncritically and leave you to fight alone.
We have filed a formal criminal complaint (Strafanzeige) with Zürich Cantonal Prosecutor’s Office against Green Motion for suspected fraud (StGB Art. 146) and document forgery (StGB Art. 251).
May 15, 2026
Unprompted review
Reply from Zest Car Rental
Dear Customer,
Thank you for leaving your review. We sympathise with the frustration this situation has caused and appreciate the opportunity to clarify our position.
We take allegations of this nature very seriously and reviewed this matter thoroughly with Green Motion. Photographs taken at the time of return, alongside post-cleaning images, showed new damage that was not present on the collection video or pre-rental inspection. The charges were calculated externally using a standard Swiss assessment system, and as such, the provider applied the charge in line with the rental terms.
To protect our customers from high repair costs, your booking included Excess Reimbursement, which is why we recommended submitting a claim to recover these funds.
Because you have chosen to pursue this matter through a formal credit card chargeback and legal proceedings, Zest is unable to take further action on your behalf while these external investigations remain active. Once these processes have been concluded, our team will be available should you require any further assistance from us.
Kind regards,
Zest Car Rental
Excellent experience with Zest Car Rental
I have been using Zest Car Rental for many years and they always deliver an excellent customer experience. The booking process is easy to use and you get a good amount of car hire companies to compare prices with.
July 31, 2026
Unprompted review
Reply from Zest Car Rental
Hi Andrew Green,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you've consistently had an excellent customer experience with us over the years, and that you find our easy booking process and wide selection of car hire companies helpful for comparing prices.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Straightforward and efficient
Easy booking, easy pick up, great staff. Good price. The best.
August 3, 2026
Unprompted review
Reply from Zest Car Rental
Hi Jb,
Thanks for taking the time to leave positive feedback. We're delighted to hear you found our booking and pick-up process so easy, and that our staff made such a great impression.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Excellent Service from Zest Car Rental
Excellent Service from Zest Car Rental
I always book my hire cars with Zest Car Rental when travelling to Spain. I’ve never had any extra costs at the hire desk apart from fuel, which makes the whole experience so much easier and more transparent.
I’d definitely recommend taking out the full insurance with Zest when booking your hire car — it’s so much cheaper than paying for insurance when you arrive at your destination.
5 stars ⭐⭐⭐⭐⭐
August 9, 2026
Reply from Zest Car Rental
Hi Michael Butler,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that our transparent pricing and pre-booked insurance options make your car rental experience smooth and hassle-free, especially for your trips to Spain.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Easiest pick up and drop off ever
Easiest pick up and drop off ever. Right outside departures. Quick with paper work and straight on the road. No attempts to upsell insurance or scare you. Online booking was easy, phone numbers to contact them provided.
August 6, 2026
Unprompted review
Reply from Zest Car Rental
Hi Jack,
Thanks for taking the time to leave positive feedback. We're delighted to hear you found the pick-up and drop-off so easy, right outside departures, and appreciated our straightforward approach with no upsell attempts.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
nice car. pick up drp off different locations
nice car. good price. able to.pick up at Faro and drop off at Lissabon.
The pick up place was bit hard to find. better explanation is useful as there is no own desk for amoita there. very friendly people.
August 15, 2026
Reply from Zest Car Rental
Hello Vanessa,
Thanks for taking the time to leave positive feedback.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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