These guys were good. So many stories around of dodgy practices with Spanish car hire companies, but this booking was flawless and the downstream care hire company (K50 at Reus) were really good, very... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent Service from Zest Car Rental I always book my hire cars with Zest Car Rental when travelling to Spain. I’ve never had any extra costs at the hire desk apart from fuel, which makes the... See more
Company replied
I found using Zest Car Rental very easy to use via the website. I was reassured by seeing the Which? Recommended provider stamp which was a big draw for me. Zest also kept up communications which... See more
Company replied
Sylvia provided and excellent service at the Alvor office on pick up and drop off. She was very proficient and we were sorted with a vehicle in no time. We reserved ours on line which was very easy an... See more
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Company details
Written by the company
Zest Car Rental is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.
Zest Car Rental - Car Hire Made Simple
Written by the company
- Excess Protection as Standard
- By including insurance to cover your excess, or negotiating no excess with rental providers, we keep you protected when others don’t.
- Keeping Things Simple
- From easy-to-understand terms and a simple booking process, you’ll find car hire with us straightforward and stress-free.
- The Best Service
- We hand-pick only the best rental providers, so you don’t have to. This is backed up by our 24/7 customer service should anything go wrong.
- Which? Recommended Provider
- We've achieved the coveted Which? Recommended Provider accolade. The first and only car hire broker to achieve such status. We've also topped the Car Hire Brokers chart for the past 6 years.
Contact info
Nelson House, NR19 1DJ, Dereham, United Kingdom
- +44 (0)1362 852288
- info@zestcarrental.com
- zestcarrental.com
4.8
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Just a great honest reliable and…
Just a great honest reliable and helpful company. Will always use them from now on.
Gordon Gorst
August 1, 2026
Unprompted review
Reply from Zest Car Rental
Hi Gordon Gorst,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you found our service honest, reliable, and helpful, and we truly appreciate your kind words about choosing us again.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Everything went smoothly from start to…
Everything went smoothly from start to finish
August 12, 2026
Reply from Zest Car Rental
Hi Jim Wenley,
Thanks for taking the time to leave positive feedback. We're delighted to hear that everything went smoothly from start to finish for your car rental.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
kept in touch with timely emails.
kept in touch with timely emails.
Made it easy to change the time of the car pick up
Good prices
Felt covered
August 5, 2026
Unprompted review
Reply from Zest Car Rental
Hi Rugby Mom Exeter,
Thanks for taking the time to leave positive feedback. We're so pleased to hear our timely communication and the ease of changing your pick-up time helped make your experience smooth and left you feeling well-covered.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Excellent service
Excellent service
From booking and meet and great at the airport would never go anywhere else
August 11, 2026
Reply from Zest Car Rental
Hi Mrs.sherrine Byron,
Thanks for taking the time to leave positive feedback. We're so pleased you found our service excellent, right from booking to your airport meet and greet.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Reply from Zest Car Rental
Hi Mr David Ross,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that you've found our service good and helpful over many years of dealing with us.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Outstanding
Outstanding! Last year, stupidly, I didn’t book with Zest, after booking with Zest for years, and it was the worst mistake I ever made. This year, back to Zest and once again received absolute immense service. Would recommend using Zest, 10000%
August 11, 2026
Reply from Zest Car Rental
Hi Jj,
Thanks for taking the time to leave positive feedback. We're delighted to hear you're back with us this year and received 'immense service,' confirming the value of booking with Zest once again.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Always choose Zest for your car hire
So easy to book through Zest and good choice of cars at very good prices. When you arrive at the airport it is simple and quick to get sorted and into your vehicle. We have booked through a few companies at Faro airport but none compare in terms of ease of booking, price and especially the time it takes from arrival to driving away in the car. Zest is by far the best agent to sort your car hire out at Faro airport
July 22, 2026
Unprompted review
Reply from Zest Car Rental
Hi Revtimmonty,
Thanks for taking the time to leave positive feedback. We're delighted to hear how easy you found the booking process and that our swift service at Faro airport made such a difference to your arrival experience.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Clear and true to its word
Found the experience honest and exactly as described. Everything from zest was very clear and concise and the company we were connected with in Portugal was the same- clear and true to the description. No issues at all and I would recommend to others.
August 11, 2026
Reply from Zest Car Rental
Hi Megan,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that your Zest experience was honest, clear, and exactly as described, both with our service and our local partner in Portugal.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Easy and trustworthy !
August 11, 2026
Reply from Zest Car Rental
Hi Amy Kearns,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you found your experience with us easy and trustworthy!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Very easy to book through Zest and…
Very easy to book through Zest and plenty of options available.
August 11, 2026
Reply from Zest Car Rental
Hello Matt,
Thanks for taking the time to leave positive feedback.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Car rental experience was great
Car rental was smooth. There were no hiccups. No hidden charges or last minutes extra add-ons to make life difficult. Will use it again
August 11, 2026
Reply from Zest Car Rental
Hi Gaurav Joshi,
Thanks for taking the time to leave positive feedback. We're so pleased to hear your car rental experience was smooth, with no hidden charges or unexpected add-ons!
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
My outstanding query with Green Motion…
My outstanding query with Green Motion remains unresolved. I still cannot claim on my insurance until the correct paperwork is provided.
July 14, 2026
Reply from Zest Car Rental
Dear Customer,
Thank you for following up with us, and we sincerely apologise for the delay and frustration this situation has caused. We completely understand how important it is to receive the correct documentation so you can finalize your insurance claim.
Because Green Motion is a local provider, we rely on their team to issue official vehicle damage/rental reports. We have escalated your case directly to our senior liaison at Green Motion to request the release of the required paperwork.
A member of our team is monitoring this and will contact you directly as soon as we receive the documents or an update from the provider.
Thank you for your continued patience while we push to get this resolved for you.
Kind regards,
Zest Car Rental
Booking easy and car collection fine
Booking easy and car collection fine. I was a little surprised that Zest didn’t know about the clean air restrictions in parts of Italy when I asked.
August 11, 2026
Reply from Zest Car Rental
Hi Mrs Jackie Harvey,
Thanks for taking the time to leave positive feedback. We're so pleased to hear that you found the booking process easy and your car collection smooth.
We also appreciate you bringing up your query about clean air zone restrictions in Italy; we understand your surprise and will certainly ensure our team is fully updated on such important regional details to better assist our customers.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Best Car Hire Company
I’ve been using Zest for years especially in Portugal where I have a holiday home . They’re consistently reliable and I can always trust them.
August 10, 2026
Reply from Zest Car Rental
Hi Naomi Carey,
Thanks for taking the time to leave positive feedback. It's wonderful to hear that you've been a loyal Zest customer for years, especially for your trips to Portugal, and that you consistently find us reliable and trustworthy.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Excellent service
Excellent and friendly customer service with the car ready to go without any issues
August 9, 2026
Reply from Zest Car Rental
Hi Mr Rd Lambert,
Thanks for taking the time to leave positive feedback. We're so pleased to hear you experienced excellent and friendly customer service, and that your car was ready to go without any issues.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
It was easy to pick up from the P4 car…
It was easy to pick up from the P4 car park. Fairly straight forward hand over. Because we returned the car at 04.00hrs, it was a bit odd to leave the car in the P4 car park unlocked.
Overall a very good experience.
July 23, 2026
Reply from Zest Car Rental
Hi Alan Prowse,
Thanks for taking the time to leave positive feedback. We're delighted to hear that picking up your car from the P4 car park was easy and that you had a very good overall experience with us, even with the early morning return process.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Straightforward booking
i have booked through Zest for around ten years now. They always provide a quality experience, simple to book and convenient pick up and drop off. never had any problem with charges in all that time.
I'd recommend to anyone
July 25, 2026
Reply from Zest Car Rental
Hi Mr David Channer,
Thanks for taking the time to leave positive feedback. We truly appreciate hearing about your decade of loyalty and that you consistently find our booking process simple, with convenient pick-up and drop-off, and no issues with charges.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Car was in good condition and clean
Car was in good condition and clean, pick up and drop off was very efficient.
August 10, 2026
Reply from Zest Car Rental
Hi Colette,
Thanks for taking the time to leave positive feedback. We're delighted to hear that you found your car to be in good condition and clean, and that your pick up and drop off experiences were so efficient.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
All went smoothly without any problems
August 5, 2026
Reply from Zest Car Rental
Hi Mark,
Thanks for taking the time to leave positive feedback. We're delighted to hear that your rental experience went smoothly and without any problems.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
Good service.
August 9, 2026
Reply from Zest Car Rental
Hi Alan,
Thanks for taking the time to leave positive feedback. We're delighted to hear you received such good service from us.
Our customer support team is always here if you need car rental assistance in the future.
Thanks again,
Zest Car Rental
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