ZnanyLekarz Reviews 

1,658
TrustScore 4 out of 5

3.8

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Rated 3 out of 5 stars

The application doesn’t open links sent by medical centers. It loggs me out several times when I try to open and asks the password again and again. It doesn’t search the doctor, by the medical center... See more

Rated 4 out of 5 stars

Very good experience with the appointments bookings and online or face to face visits. Small issue with the app, unable to download it to iPhone if you leave abroad despite changing settings/location... See more

Rated 5 out of 5 stars

It's user-friendly, simple to navigate, easy to check if you have any appointment with a doctor. There is a possibility to chat with your doctor and to leave some message. Directly from app you can ca... See more

Rated 5 out of 5 stars

Very useful when you need to find a verified, good specialist, make an appointment, communicate with your doctor.

Company details

  1. Business Services

Information provided by various external sources

Znajdź lekarza i wygodnie umów wizytę przez internet. Przeczytaj wiarygodne opinie innych pacjentów i dodaj własną. Mamy w bazie ponad 146 000 lekarzy!


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 1 month

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3.8

All reviews

(1,658)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Great availability and excellent…

Great availability and excellent communication from the provider. We truly appreciated the last-minute visit and the clear guidance throughout the process. The provider's ability to deliver services in fluent English was exceptional and made the entire experience comfortable and easy. Highly recommended!

July 7, 2026
Unprompted review
Rated 4 out of 5 stars

Very good experience with the…

Very good experience with the appointments bookings and online or face to face visits.
Small issue with the app, unable to download it to iPhone if you leave abroad despite changing settings/location to Poland. It works ok in the browser but unable to use some additional services without the app being installed.

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

Tried to sign to a doctor with any time…

Tried to sign to a doctor with any time selected, it was telling 'doctor already have visit on this time.'

May 27, 2026
Unprompted review
ZnanyLekarz logo

Reply from ZnanyLekarz

Thank you for sharing this with us, and we’re sorry for the inconvenience you experienced while trying to book an appointment.

We’d really like to check what happened and help resolve the issue. Please contact us at kontakt@znanylekarz.pl with the details of the doctor and the appointment time you tried to book.

Thank you again for letting us know. Your feedback helps us improve the booking experience.

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Rated 5 out of 5 stars

It's user-friendly

It's user-friendly, simple to navigate, easy to check if you have any appointment with a doctor. There is a possibility to chat with your doctor and to leave some message. Directly from app you can call a taxi or just to open a map and construct your rout. I like this service and app. And, for sure, I recommend it 👍

December 17, 2023
Unprompted review
Rated 2 out of 5 stars

Please offer instructions in English…

Please offer instructions in English for non-Polish speaking users

June 14, 2023
Unprompted review
ZnanyLekarz logo

Reply from ZnanyLekarz

Hello Stephanie, thank you for Your suggestion. This is indeed an important issue that we will work to implement in our platform. We hope that we will be able to implement it soon and the application will also have an English version available to patients. If You will need any information or help in the future, please write us at kontakt@znanylekarz.pl.
Best regards!

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Rated 1 out of 5 stars

Available but not for me :(

There's a time available for booking. But as soon as I book it, my booking gets cancelled. I tried again. This is frustrating. Here's the SMS that I receive:

Twoja wizyta u lek. dent. Lucyna Kotarska-zalewska w Centrum Medyczne LUX MED Gdynia, ul. Morska 127 z 11.07.2023 o 16:40 zostala odwolana. W razie potrzeby mozesz umowic kolejna wizyte tutaj.
Przepraszamy za niedogodnosci.

June 12, 2023
Unprompted review
ZnanyLekarz logo

Reply from ZnanyLekarz

We are very sorry for the situation you describe. We would like to explain why the appointment you booked with the doctor, was canceled by the facility. Therefore, please send us a report with details of the situation on the e-mail address kontakt@znanylekarz.pl. Then we will be able to verify where the problem occurred. We are waiting for your message. Best regards

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Rated 5 out of 5 stars

I found an English speaking doctor…

I found an English speaking doctor using ZnanyLekarz with specific expertise. So it was helpful for me.

February 13, 2023
Unprompted review
ZnanyLekarz logo

Reply from ZnanyLekarz

Dear Vasili, thank you for sharing your opinion. It's wonderful news that our service helped you to choose the best doctor, who met your expectations and it was easy to communicate with him in English. We also encourage you to leave your opinion on his profile in your free time. We're sure he'll be very pleased. Best regards!

Rated 1 out of 5 stars

Scam. You can’t leave honest negative reviews.

Scam. Don’t trust this application. Save your money, nerves and health. I tried to leave a negative review on a dentist in Prague who burned my gum, messed up the crown, made me bleed out and almost fainted and even had an audacity saying that she won’t charge me for stopping bleeding in my tooth that she caused it by incorrectly preparing tooth for the crown. Then, she screwed up the canal in another teeth and charged me for that. Znanylekar never approved any of my reviews that I left on this doctor to alert other people. Instead I had to modify every time my review and still got notifications that it was refused. When I pointed out that my reviews are constructive and have no intention to insult or whatever they offered me to erase 3 words on my review, I did that and guess what? They didn’t approve it after all. Scammers. Do you really believe that any dentist can have literally 409 positive reviews and 0 negative? It is real numbers, I spent time to read all the reviews on one dentist in Prague and didn’t find even 1 negative.

February 3, 2023
Unprompted review
ZnanyLekarz logo

Reply from ZnanyLekarz

Dear Yelena, everyday we publish not only positive opinions, but also negative ones. So it's possible to give negative review on the doctor's profile, which is also precious feedback to him/her. However, each opinion must comply with the regulations of the website - this is also to protect the user. We are sorry for the situation with Your opinion, but we would love to check it again and explain You every problematic issue. We care about Your opinion and we want to publish it in our website. Please, write us on an email address kontakt@znanylekarz.pl - we will do our best to help You.

Rated 1 out of 5 stars

They block negative reviews to doctors

Tried to leave an honest review regarding my experience , i did not write anything against the policy of the website. They anyway deleted the negative review.

October 31, 2022
Unprompted review
ZnanyLekarz logo

Reply from ZnanyLekarz

Dear Nicola, we do not reject negative reviews - they are just as important on our website as positive reviews. When it is need to make some changes by user in a review, we always justify our request and it is always based on the rules of the regulations. We would love to give You more detailed explanation and help You to publish Your opinion. Please, write us on an email address kontakt@znanylekarz.pl.

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Rated 1 out of 5 stars

They reject negative feedback opinions

They reject negative feedback opinions. In my case medical refused to see me do their "requirement" to rate effective appointments was not meet. Is it valid when she refused?
Znanylekarz to portal do polerowania opinii o medykach a nie źródło opinii pacjentów.

August 24, 2022
Unprompted review
ZnanyLekarz logo

Reply from ZnanyLekarz

We are sorry that your visit did not take place. However, according to the rules of the portal, the opinion must relate to the visit that took place. Only then can it be the basis for assessing the work and effectiveness of a given doctor. However, if the visit was arranged through our portal, we report such situations for clarification directly with the facility or a doctor. Please contact us at kontakt@znanylekarz.pl for more information on your case.

Rated 1 out of 5 stars

I wanted to leave a negative review on…

I wanted to leave a negative review on the ZnanyLekarz portal about a dentist in Warsaw (who ruined my tooth and placed a filling on an open nerve). But the moderators refused to add it, they said that my review looks like slander, and asked for the court's decision to prove it. So - now you need a court decision to leave a review on the Internet portal ZnanyLekarz :)
A recent innovation on the portal is that the sorting for positive and negative reviews has been removed and the negative ones are not visible at all.

November 17, 2021
Unprompted review

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