Banner for Zone.ee

Zone.ee Reviews 339

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expertise and helpfulness, noting that they are very effective and professional in their assistance. The service is frequently highlighted as exceptional, with many people appreciating the quick response times and the smooth, easy-to-understand user experience. Reviewers often mention that their problems are solved quickly and efficiently, with staff going the extra mile to ensure satisfaction. However, some customers also noted occasional issues with response times, mentioning that replies sometimes took a bit long. A few people were dissatisfied with the service, experiencing unexpected server downtime and suggesting avoiding the company's services.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the fast, professional, and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the fast,... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being competent,... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers highlight the... See more

User experience

People report positive experiences with user experience. Customers appreciate the easy-to-understand and... See more

Based on these reviews

Rated 5 out of 5 stars

Very effective assistance. We have got very detailed answers and explanations to our questions. And we were helped by Zone.ee assistance to make a right selection. All the processes gone smoothly and... See more

Company replied

Rated 5 out of 5 stars

This is a great company, that values its clients. It was easy to contact Zone costumer support through their brower chat, and was great to talk to an actual human. They quickly responded to my inqui... See more

Company replied

Rated 5 out of 5 stars

We received a fast, professional, and friendly response from Konstantin Shelest regarding the setup of a staging environment for testing new website themes. We truly appreciate this approach — everyth... See more

Rated 5 out of 5 stars

I want to thank the Zone.ee team for their consistently excellent service. They are always very fast to respond and clearly know their field inside and out. Every time I’ve needed help, they’ve solved... See more

Company replied


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. DNS Provider
  4. e-Commerce Solution Provider
  5. Email Service Provider

About Zone.ee

Written by the company

Zone's mission is to help entrepreneurs and businesses online in a secure, economic and reliable manner.

We help them establish their Internet identity and presence, along with solutions for information processing, storage and distribution.


Contact info

4.8

Excellent

TrustScore 5 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Experience

I have used this firm for a number of years and find them very helpful to a non-technical chap.

March 28, 2025
Unprompted review
Rated 4 out of 5 stars

Very good customer service

Very good customer service, answers even on saturday and fast! Only thing I need to get used to is the UI of the platform that's why 4 stars.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Very good service :) Thanks

Very good service :) Thanks. I’ve been using Zone.ee services for my domain Kandideeri.ee for about 15 years and I couldn’t be happier. Their support is always fast, helpful, and professional. A truly reliable partner in every sense. Highly recommended!

March 24, 2025
Unprompted review
Rated 1 out of 5 stars

A waste of time!!

Instead of at least trying to help me with my issue, they were more concerned with telling me that it's not their fault...I only reached out for some help! Total waste of an email to explain!

March 18, 2025
Unprompted review
Zone.ee logo

Reply from Zone.ee

Thank you for reaching out!

It looks like this feedback was intended for a different company Streaming Zone EU (https://www.streamingzone-eu.com/). We are Zone Media (https://www.zone.eu/) and are not affiliated with this service provider. We would be grateful if you'd remove the misplaced feedback!

If you have any questions regarding our services, we'd be happy to assist you!

Rated 5 out of 5 stars

Effective support

I failed to renew a domain on time and they graciously helped me get it back from redemption with a reasonable price.

Overall, they were quick to respond and work on the issue while providing accurate information and ultimately resolved everything in a matter of few hours.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

Problem not solved.

March 18, 2025
Unprompted review
Zone.ee logo

Reply from Zone.ee

Täname Teid arvustuse eest! Mõistame, et tekkinud olukord võib olla frustreeriv.

Oma viimases vastuses selgitasime, et kahjuks ei saa Zone antud küsimust lahendada ning põhjus peitub konkreetse vastuvõtja süsteemi seadistustes. Oleme neid ka varasemalt sellest teemast teavitanud, kuid kahjuks ei ole see siiani lahendust saanud.
Hea meelega aitaksime Teid olukorra lahendamisel, kuid teise asutuse seadistusi muuta või sisepoliitikasse sekkuda meil võimalik ei ole.

Kui Teil on täiendavaid küsimusi või vajate abi, palun andke meile kindlasti teada.

Rated 5 out of 5 stars

Got my "problem" solved quickly.

Got my "problem" solved quickly.

I had a hosting related problem: a domain was registered in one place. DNS hosted in 2nd place (that used to be web host in past) and wanted it to be hosted at Zone. Result was good and I am happy with the service.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great set of services, greatly delivered

It is nice dealing with the Zone.ee support – they are competent and know what to do to make things work the way I want it. And if their assistance in a given situation has a price, they clearly state it as soon as it is clear what should be done, so that I can choose if I want it.
In general, the services provided by the company are well constructed and well-functioning. They can deliver most of what you need from domain management, web hosting, email services, etc., and all of it is flexible and can be adjusted to your needs.
Most of all, they are there when I need them, clear on what they can do, and I have never seen them try to cheat or escape work or responsibility in any way – worth mentioning, when comparing to other companies in the sometimes "wild west"-like market of internet services.

February 12, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look