The prompt help I got from the gentleman who attended me was first class service. He is knowledgeable and is a friendly person. I felt at ease with him. He was polite and ready to help. I will certain... See more
Company replied
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See what reviewers are saying
Zugar Znap quoted me cheaply on my renewal and also gave me a free breakdown & legal expensive policy. Best insurance broker! I will renew with them again next year.
Company replied
I wouldn’t even give this company 1 star, they deserve 0 credit. ABSOLULTE scammers, DO NOT USE THIS COMPANY AT ALL COSTS. UNPROFESSIONAL FRESHY MEMBER OF STAFF HAVE NO RESPECT ZERO MANNERS. I AM SA... See more
Company replied
The worst experience from a broker I’ve ever had. Weird and confusing processes. Validation calls? Why? Additional validation processes through their website, sign this, you’re not insured yet. Blah b... See more
Company replied
Company details
Written by the company
Great value car and van insurance, whatever level of cover you’re looking for.
Contact info
3 Redwing Court Business Centre, Ashton Road, RM3 8QQ, Romford, United Kingdom
- 0203 745 2810
- broker@zugarznap.co.uk
- zugarznap.co.uk
2.7
Poor
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
Excellent customer service, very helpful. Renewed my policy and very happy with the new quote. Highly recommended - thank you
June 20, 2023
Unprompted review
Reply from Zugar Znap
Firstly, welcome to Zugar Znap. Thank you for taking the time to leave us a review Hayley and insuring with us.
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DO NOT PROCEED
After accepting the quote which was just a tad higher than last years (with another company) they then rang 'to check details,claimed I hadn't put the correct address where my car is MOSTLY parked , amended it and sent me an 'extra payment fee' for amending the thing that I had inputted correctly. SCAMMERS
May 31, 2023
Reply from Zugar Znap
Thank you for taking the time to leave us a review. We reached out to you via Trustpilot to request some more information so that we could contact you and resolve any outstanding issues. However no details were supplied and therefore we have been unable to contact you. Should you have an outstanding enquiry please do not hesitate to contact our Customer Services team.
After what looks like a fail had turned…
After what looks like a fail had turned out to be better thanks
May 16, 2023
Unprompted review
Reply from Zugar Znap
Firstly, welcome to Zugar Znap. Thank you for taking the time to leave us a review Claire and insuring with us.
I am sure they wrote the 5 star reviews…
I am sure they wrote the 5 star reviews here. Lots of the same experience. Take the policy, then try to increase the price and then try to take £75 if you want to cancel as is your right under a 14 day cooling off period. It is a scam. How they are on any compare websites is amazing. I am chasing them and have since found lots and lots people who they did the same thing to. Stay clear but make sure you report them if they do this to you.
May 3, 2023
Unprompted review
Free breakdown cover
My renewal came up so went on Compare The Market. Zugarsnap were the best quote and had no complaints. Free breakdown cover too. Bonus
April 26, 2023
Unprompted review
Reply from Zugar Znap
Firstly, welcome to Zugar Znap. Thank you for taking the time to leave us a review Emily and insuring with us.
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Good price, so far so good
The cheapest price on could find on the online comparison site. I can update details and its online, which seems simple. All good so far
April 12, 2023
Unprompted review
Reply from Zugar Znap
Firstly, welcome to Zugar Znap. Thank you for taking the time to leave us a review Johnny and insuring with us.
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