CK

Caroline Krieger

United Kingdom

Reviews

Review of Ouh La La Limited

Review of Staysure Travel Insurance


Rated 2 out of 5 stars

Staysure Rating

Call handlers very poor service,had to call today to correct my address which was incorrect on my documents.I had to repeat it many times,despite having been with Staysure for many years at the same address,a 10 year old child could have done better.
Then I called back to take out another policy,and then called back again to find that the quote was incorrect,all in all not a good experience ,will think twice before using them again

January 2, 2026

Reply from Staysure Travel Insurance

Dear Caroline,

Thank you for taking the time to post your review. I am very sorry to hear that the service that you received was not to our usual high standards.

Please be assured that the calls will be listened to, and feedback will be passed on to the agents manager in order for them to provide the agent with the relevant training and support to improve the customer experience they are providing.

Sincere apologies once more for your experience.

Kind regards,
Anne.

Review of ao.com

Review of Roman.co.uk

Review of Royal Mail


Rated 1 out of 5 stars

How can it take 2 weeks to receive a…

How can it take 2 weeks to receive a delivery?I had no choice,as HP only use Parcelforce for their deliveries.2 failed deliveries. First couldn't find my address, I live in Central London,Second said I wasn't home,I was.
Awful service.

August 15, 2024
Unprompted review

Review of HP Store


Rated 1 out of 5 stars

Ordered ink cartridges

Ordered ink cartridges on 15th August, arrived 30th August,Company only use Parcelforce for their deliveries. I chased this up on a daily basis,one of HPs agents was helpful and escalated to a manager after a week,but took another week to arrive.Another agent's behaviour was nothing short of rude.After the cartridges arrived,I asked for compensation as one cannot request this through Parcelforce, I was offered a £10 voucher off my next purchase, which I declined.I wasted many hours waiting in for this to be delivered in the allocated slots,received a text saying that I wasn't in on the second occasion which wasn't true, I also spent hours on the phone.This experience was a disaster, never ever again.

August 15, 2024
Unprompted review

Review of Openreach


Rated 5 out of 5 stars

B.T engineer Patrick visit

Patrick called one hour before, confirming his visit,which I had booked the previous day.He was most efficient and diagnosed the problem within half an hour.He replaced the twisted wires in the main socket and the wire lead from the hub.
All was back to normal.
Impressed by whole experience with B.T, what a transformation from a few years ago

September 6, 2024
Unprompted review

Review of FitFlop


Rated 4 out of 5 stars

Happy with the product

Happy with the product, however packaging was damaged. Cardboard box was completely bashed and luckily shoes were ok.

October 31, 2023

Reply from FitFlop

Thanks for your review, we're really pleased to hear that you're happy with your purchase. We'll be sure to take this feedback on board. Kind regards, Fitflop.

Review of Staysure Travel Insurance

Review of Premium Car Buying Service


Rated 5 out of 5 stars

Selling my car .

Selling my car .
Excellent experience.Abdul made the entire process so easy,it was painless.
Would recommend to anyone
Efficient and honorable Company

June 10, 2022
Unprompted review

Reply from Premium Car Buying Service

Thank you for the fantastic feedback. We're really glad that you feel we don't fit the usual car buying stereotype. By offering an honest, fair and personal service we really do try and stand out from the crowd.

you will be delighted to know you have automatically been entered into our monthly prize draw for a chance to win a £50 love to shop voucher, good luck!

kind regards
PCBS

Review of British Gas


Rated 1 out of 5 stars

Excellent engineers,disastrous customer…

Excellent engineers,disastrous customer service.

January 20, 2022
Unprompted review

Reply from British Gas

Hi Caroline, thank you for taking the time to leave a review today. Although 1 star isn't what we like to see, we appreciate you letting us know what you think works well & the area we need to improve.

We always welcome feedback so if you'd like to discuss this further with us, please get in touch over Facebook or Twitter with your details & include #Trustpilot in your message. If you don't have access to do this, you can use the live chat option via the website or app. Thanks, Charlotte

Review of Charterhouse Mobility


Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service. So pleasant to deal with ,from the moment Pete arrived to demonstrate the bed ,I was so impressed, both with his approach and knowledge, no heavy pressure sales,followed by speaking to the head office to Julie,who was so helpful and accommodating.I now look forward to my new bed arriving.This Company knows how to look after customers.
Caroline

January 7, 2022
Unprompted review

Reply from Charterhouse Mobility

Hello Caroline,
Thank you for taking the time to write us such a lovely 5 star review. We will be passing on your kind words to Pete. We hope you will love your new bed when it arrives! From all of us at Charterhouse Mobility

Review of Circulon


Rated 5 out of 5 stars

I cannot rate your products highly…

I cannot rate your products highly enough.Have only been buying Circulon /Meyer for over 25 years.Never let me down,great quality and value for money. This last purchase was a gift to a friend,who admired mine.She was delighted.

March 21, 2021

Review of Argos


Rated 1 out of 5 stars

I have been trying to contact you all…

I have been trying to contact you all week,by phone,live chat and email.without success.
My sun lounger purchased 12th May is faulty, I have now raised a complaint with American Express to deal with the matter.
This Ipanema chair is not of merchantable quality. It is unsafe.I shall not be buying from Argos again.Your customer service rating is zero.

May 31, 2020
Unprompted review

Review of Staysure Travel Insurance

Review of Soak&Sleep