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Recent reviews
Manos Gryparis
I made a reservation to Surfing Beach Village, Paros, the hotel cancelled my booking 2 hours before and Booking.com gave them NO PENALTY! Booking.com has certain RULES for hotels that want to cancel bookings a few days before the arrival. I paid 1000 euros for 4 nights in Surfing Beach Village, Paros, August 11th - August 15th. The hotel cancelled our booking 2 HOURS before the arrival, while according to Booking.com they should find us an EQUAL or HIGHER quality hotel to stay! So we had to stay in a low quality hotel, as only 5-stars hotels where available on the same day. Read below: - Surfing Beach Village Paros: The hotel reservation girl told us, 2 hours before our arrival to Paros, that we should stay in another, 0 stars hotel (without pool), for the first day and then move to Surfing Beach Village. The reason was an "Overbooking which was caused by the hotel's system". I said that we will likely accept. After talking with my wife, I called her back 5 minutes after saying: "According to Booking.com rules, you should find us an EQUAL or HIGHER value hotel for the first night ! Otherwise we should have a partial refund of the first day! Because we paid for a 3 star hotel, at the beach, with pool and you want to host us for the first night to a 0 stars hotel, without a pool and not in front of the beach! She said: Look, I am very busy and I won't keep talking for this anymore. I will cancel the reservation and you will get the refund!" - According to the Greek EOT (Hellenic Organisation of Tourism) cancelling 2 HOURS before the arrival and providing ONLY FULL REFUND f is ILLEGAL ! They should provide a FULL 4 days stay to an equal or higher stars hotel ! This is because when we took the 1.000€ back for the 4 nights, the ONLY available hotel with equal or higher value, was a 5-stars hotel which had a cost of 3.000€ ! - So my next move will be that I will file a complaint to the National Tourist Organisation and to the Consumers Association because this is illegal. - Same with Booking.com . Your employee told me on the phone that hotels like this have no penalties for doing this thing several times and that "They have to do this a lot of times". Booking.com WILL be included in the complaints of course because you are co-responsible for this ! - Surfing Beach Village listed our room in Booking.com , during the period 11-15 of August. Seriously? Then why did they tell us that they had no rooms on August 11th? Booking.com does NOTHING to give a PENALTY to those hotels! We are LOSING MONEY here! Reservation 1-2 months before is an INVESTMENT! It is IMPOSSIBLE to find a hotel with the same price last minute.
Paul
Extremely disappointing treatment of a family after an emergency We booked a Business Class flight with Qatar Airways from Doha to Düsseldorf for two adults and our 14 month old son. On 28 February 2026, we were already on board flight QR85 when the aircraft had to return to Doha approximately two hours after departure because of the outbreak of war and the resulting security situation. We were then unable to leave Doha for more than a week. Fortunately, Mein Schiff allowed us to return to the ship as a gesture of goodwill and later assisted with our evacuation through Saudi Arabia. We had to pay for the necessary connecting flight from Munich to Düsseldorf ourselves. Our checked luggage did not arrive until five days later. We therefore had to purchase essential clothing, toiletries and personal care products. The situation was particularly difficult because our son's stroller was not delivered until approximately five weeks later. It is simply not practical to travel with a 14 month old child for several weeks without a stroller, so we had to purchase a replacement. We incurred documented expenses of more than EUR 1,100. All expenses are supported by receipts and payment records. The communication from Qatar Airways Customer Care has been especially disappointing. It takes months to receive a response, while customers are given almost no meaningful information about the status of their case. After waiting for such a long time, our carefully documented claim was rejected with a single sentence. There was no clear explanation and no apparent consideration of the individual expenses, the submitted evidence or the particular circumstances of travelling with a small child. We fully understand that Qatar Airways did not cause the war or the security situation. Our criticism is not directed at the decision to return the aircraft to Doha. It concerns the way affected passengers were treated afterwards, the extremely long processing time and the inadequate communication from Customer Care. From an internationally renowned airline, particularly after booking Business Class, we expected greater responsibility, transparency and a serious review of our documented expenses. A one sentence rejection after months of waiting is not acceptable customer service.
Hugo Melo
O serviço da Paack em Portugal é uma vergonha absoluta. Mentem descaradamente no rastreio da encomenda, afirmando que fizeram uma "tentativa de entrega" e que o destinatário estava ausente, quando estive em casa o dia todo propositadamente à espera. Não tocam à campainha, não fazem qualquer contacto telefónico e limitam-se a falsificar o estado da entrega no sistema para justificar os seus próprios atrasos. O apoio ao cliente é inexistente. Já apresentei queixa formal na Amazon e continuarei a reclamar em todas as plataformas até que o problema seja resolvido. Evitem ao máximo esta transportadora. (English version for global support)The service in Portugal is an absolute disgrace. They blatantly lie on the tracking system, claiming a "delivery attempt" was made and that the recipient was absent, when I was at home all day waiting. They do not ring the bell, they do not call, and they simply forge the delivery status to cover up their own delays. Customer support is non-existent. I have already filed a formal complaint with Amazon and will continue to report this everywhere. Avoid this courier at all costs.
Mike Negus
Worst holiday ive ever had first day was wasted due to our accommodation being filthy finally got moved to a slightly less filthy apartment we got the drinks package which was a waste of money only allowed a small selection of drinks couldn't use table service couldn't order doubles it just made me feel like it was a peasant package everything is ridiculously over priced as is everything in the uk we will go abroad nxt holiday unfortunately the whole butlins experience is just another nail in the coffin for rip off britian and it saddens me to say that as I used to love going there only positive is the staff I had to deal with were freinly
Stephen Butcher
Just back from an unforgettable holiday at Concorde El Salam Hotel Sharm El Sheikh booked with Simon Hills and the team at Toll Gate Travel - A Hays Travel Franchise From the first enquiry about 12 months ago Simon has been amazing, answering all our still questions finding this gorgeous hotel! Simon treated our booking as if it was his own holiday! Also loved our Myte & Boo travel merch! The hotel was fantastic, staff were attentive and the facilities were clean. #Egypt #TollGateTravel #FamilyTime Thanks Simon, from all 6 of us! Will definitely be in touch for our next holiday
summer griffin
i actually had a lot of doubts about this company/website and i was pleasantly surprised. i ordered my weeknd and playboi carti tickets back last september and i was worried i either wasn't going to get the tickets at all or they would be sent very late. i said to myself that if i didn't receive my tickets i would email them on the 16th of august (concert on 18th) and they emailed them over on the 15th, it was super easy to accept the tickets to my ticketmaster account. the company has replied to my previous emails and i've had no issues with them!!
terry jones
I have been a long term customer of Optical Express Dumbarton. I recently had an eye test and needed new glasses including a pair for distance use for the first time. The staff in this store are a pleasure to deal with and professional to boot. I would like to give a shout out to Bernice (Optometrist), Marann (Manager) and the young lady on the desk who I met in subsequent days but didn't note her name. All in all, an all round positive experience and very happy with my new glasses.
Alexandra Andersen Wood
I was dissappointed with the Rug Doctor carpet cleaner hire this time. When I got the carpet cleaner machine it was dirty - the water tank was dirty with some debris and bits of dirty water inside. the brush at the bottom was dirty, with hair and bits and pieces stuck in it. I hired it for 2 days but couldn't use because of how dirty it was so returned it next day without using it. Previously it my experience with Rug Doctor was great so I am not sure what went wrong here.
Geoffrey Hurrell
Whether you’re looking for an unforgettable gift or you’re a dedicated flight-simmer or you simply want to know what goes on in that little room at the pointed end of a jet aircraft I cannot recommend FlightZone320 too highly. You’ll be guided by an experienced airline pilot in the operations and intricacies of the miraculous Airbus A320. Although this is a static simulator, it is fully detailed and amazingly immersive.
Oli Conwell
Bought from gymsets despite a lot of bad reviews. Glad I did, the leg press/hack squat machine i purchased was half the price of anywhere else. Delivery was quick and arrived within 3 days. Despite coming in packaging that looked at best shabby, all parts were bubble wrapped and well protected. The machine works perfectly, I wouldnt hesitate to buy from these again and highly recommend
Mohammed Afraz
I recently started using shipscout, before this i was using volza, and i have to say that this was a big shift in terms of the data i was seeing, the features, the support i received and more. My experience with shipscout has been nothing short of amazing and i have already started to refer my friends. Thank you to the team of shipscout for their amazing support and software.
Debbie Nicholas
Ordered online on a Saturday evening. all their prices were clear and It was the only place I could find that I could book in for the following Monday. Booked in for my lunch break, when I arrived a polite man got straight to work on my car and I was in and out very quickly. I will definitely use them to order & fit my tyres again.
Annabelle Payne
