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Recent reviews

Linda Edwards

Linda Edwards

Rated 1 out of 5 stars

I ordered (#187325) 2 pairs of leggings from Silix with no problem. I placed a second order (#205428) 6 pair leggings for $139.20  to the same address as my prior order. This time they  emailed me 09/8/26 stating the package was not delivered yet awaiting action from the recipient due to incorrect/insufficient address and  request I called GOFO (949) 688-6032. I immediately called GOFO and I was told they were processing orders and there was no delivery attempt issue.  I followed up with a Silix customer service to notify them. I spoke with GOFO and what they told me. Silix  responded via email 09/09/26 stating we provide these automated notifications whenever carriers report an issue to ensure you have a chance to resolve it before the package is returned to us. Since you have already spoken with GOFO they confirmed the package is being processed for delivery you do not need to take further action.   I have  verified my full address again ( Mind you I have ordered from Silix wear a month prior to the same address with no issue)  I have since request a refund but instead of just sending my refund I am being asked for a zip code and  I am receiving an email asking  for review on items I never received. I keep emailing their customer service department about this and requesting my refund. with no luck. I have no choice but to now go to my bank and file a fraud claim to have them investigate this and send them all the communications with the business to show I have been constantly communicating with Silix trying to resolve the issue. I would tell anyone thinking about doing business with Silix wear  BEWARE THEY DON'T WANT TO REFUND YOUR MONEY EVEN WHEN YOU NEVER RECEIVED THEIR PRODUCT.  I see other posts mentioning the same thing: people having issues with this company not wanting to or delaying refunds.  THIS IS CRAZY

Edon Emini

Edon Emini

Rated 1 out of 5 stars

I had an awful experience with Dodo Payments, and after what happened to me I would not trust them with a serious business. I used them for almost 2 years with two completely normal products, both educational web apps for driving theory lessons and practice tests. Then out of nowhere they decided they no longer supported my business and kept insisting I was somehow connected to Russia. I explained 6 or 7 times that I am NOT from Russia, I am NOT based in Russia, and my business has nothing to do with Russia. Russia is far away from where I live. They still kept repeating the same nonsense. At that point, it honestly felt like dealing with a completely incompetent compliance team that either could not understand basic information or simply did not care enough to check it properly. Then they refunded around €600 to my customers. So after almost 2 years of processing my payments and taking their fees, they suddenly reversed legitimate customer payments because of a reason that was factually wrong. That is ridiculous. If your compliance process cannot even identify what country a merchant is actually from after being corrected multiple times, you should seriously question whether your team is competent enough to be handling people's businesses and money. For a small founder, €600 is not nothing. It is customer acquisition, advertising spend, time, revenue, and trust. My advice: do not make Dodo Payments your only payment processor. My experience was that everything worked for almost 2 years, then one day their team made a completely wrong assumption, ignored repeated corrections, refunded my customers, and left me dealing with the damage.