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Recent reviews

polkadots bee
A complete scam. I order 7 pair of jeans and didnt notify me that i will receive 2 parcel and only notify me with 1 tracking number which directed me to a 3rd party unknown shipping courier and from there i need to view to yet another shipping company SPEEDX with another tracking number. The delivery guy hand over 1 black cheap mailer plastic and took a photo as a proof that i receive the package ( remember i didnt know that i suppose to get 2 parcel ) when i open it, there are missing 4 jeans which i wonder how all of them fit in such small plastic mailer. I contacted them thru facebook and told them im missing 4 jeans. That when i find out that i suppose to get 2 parcel because he give me 2 different tracking numbers with the details of whats in each parcel which one of the tracking matches on what i recieved. So when i check the both tracking theyre both delivered with photos proof. When i look at the proof photos the delivery guy use the same exact photos on both tracking as proof that i recieve 2 of them. The photo shows the shipping label with the tracking and on the bottom of the photo there is a small computerized details with tracking numbers that is suppose to match with the shipping label. One photo matches the shipping label and computer details with tracking which that is what i received. The other photo the shipping label and the computerized details dont match the tracking. When i show the photos to customer service they said they will investigate and after couple of hours they tolf me that i received both package and both are delivered and they are not giving me any refund or replacement to my missing items claim. I was mad and asking for refund for the rest of the jeans i didnt receive asking them to prove to me that shows i receive both parcel. Eventhough the proof is all there.Never get the rest of my items i purchase nor any refund. I wish i give zero stars because thats what they deserves for zero help.

Mandy Broom
We are still waiting for our voucher for a holiday cancelled by Covid! That was March 2020 and we are now September 2026! The latest response from Love Holidays is that the airline has said they issued our voucher and we have used it!!! Obviously not correct. I asked Love Holidays for the evidence and they said it’s down to us to now chase the airline, despite booking with Love Holidays!!! The airline do not respond at all!!! We are talking £2600 and Love Holidays are not at all interested in helping us. They ignored our chat requests for three years, so I had to raise a complaint! It still says voucher is processing in our portal!!! Why is Love Holidays being so unhelpful when all the evidence is there that we are owed this and no evidence to say we’ve been issued and used this!!! I am looking to get some sort of legal involvement as this is not acceptable on any level!!!! Hi Charlie Why, when all the times I contacted you, did you not tell me this about Aeromexico contacting you? Why can you not chase this or at the very least show me the evidence of this so I can pick up the conversation? I have screenshots which spread over the years, which clearly shows no duty of care from you as this is the first I am aware of contact from Aeromexico to you , not me - I’ve never heard from them - in 2021. Why did you not tell me. Now, perhaps you con contact me direct with this evidence of the contact you have had as I think you have clearly failed us. With the treatment we have received from you, I will contact ABTA as I have 35 screenshots supporting what I’m saying and they do not hold Love Holidays in a good light at all! In fact, they do not support at all what you are saying. So, once again you have offered absolutely no support for me, as your customer, and I am not here for you to make notes of your mistakes for the future.. This is appalling. I want you to sort this out!

Christine F.
Deceptive/slimy business practice. They hide the fact that they trick you into auto-ship subscriptions and make it very difficult to cancel. I follow Vani and trusted her name. That was my mistake. I should have done my research before trying a "one-time" trial deal because, after seeing the countless complaints, it's not one-time. It's a hidden/forced subscription. That is beyond desperate. I never would have ordered if I'd known they hid the fact that they include a subscription. It's a TRIAL; why would you force a subscription? Are the products that bad they can't stand on their own merit, so they force more shipments? This started when I received an email for an upcoming auto-shipment. I immediately emailed them to say I never authorized that and to cancel it. They replied that they would not cancel the order or refund the full amount. However, they offered a 25% refund credit, 50% store credit toward a different purchase, and/or a new subscription deal. Seriously?! This is so shady and underhanded for a business. Canceling the subscription was hard too; they purposely don't make it easy, and at each step they offer more deals to trick you into not clicking the right screens to get to the cancel page. This has NEVER happened to me before. I order online a lot, and I am careful and always check for hidden subscriptions. I uncheck any that are there before hitting enter. This one was not there. I filed complaints with the BBB and FTC, and reported the charges to my bank as unauthorized and deceptive. I will never order from Truvani again and will keep telling everyone I know and on my platforms to boycott.

Lisa MT
The website timed out or deleted my bag often while shopping for over 30 minutes. When at checkout, I deleted my old address and entered my current address. I had to do this 4 times because it kept ignoring my instructions to delete my original address, and it didn't keep my current address as the preferred address or just deleted it over all. Before checking out, I double-checked that the correct address was showing and the old address was deleted. I never received a message showing the order had shipped. When I went on the website 4 days later, it showed it shipped via DHL, but it was still 10 days out for delivery--"WHAT"!!?? I kept checking DHL, and it showed it was going to be delivered on first the 12th, then the 13th, then the 15th. I saw it was delivered on the 15th, but it was not in the mailroom nor in front of my apt door, and I checked my Blink camera, and no one delivered anything to my door. Yep, the website changed the address back to the old address that I haven't lived at for over 6 years. I tried to write a message on Deciems website in a Contact form, but after copying and pasting the order number from Deciems website numerous times, as well as manually inputting it, the site kept locking me out. This happened 9 times. After this experience, no matter how much I looked forward to trying the products again, I won't even order this from Sephora. PayPal saw the issue, agreed, and refunded me immediately. Not a good experience at all. I'd give it less than a 1 star, but I don't think this site will let me.

Soren Westwood
I would say the pros of prolific is that it seems to pay fairly quickly. Getting work can be a bit inconsistent, I find that there's a high chance a survey screens me out, or that I need to return a survey because there's a bug or an unfair question that makes me think it's wise to return it. Prolific has a reputation, or at least it's algorithm, that rejections can make it very difficult to get consistent work, and there's often not a lot of transparency on why. I had a rejection after completing a study that was bugged, and completed it extremely quickly. I completed the study as a way of giving feedback to the researcher, not to collect money, but neither prolific nor the researcher responded to my messages. (I was happy to simply return the survey, or not collect payment, but I felt like my good will was punished and disrespected) Given that prolific is an important part of my income at the moment, this is a very significant type of risk or event. I want to give prolific a higher rating, they pay quickly and reliably, but given that I feel like I have to return 30% of studies (which already don't pay much), and feel like I'm in danger of losing my income quickly with weak guardrails, I don't think the site can be rated very highly. Although it is worth saying, studies availability did not decrease after that rejection, so it's possible I am over reacting.

Krisztián Kelemen
1 star – Car damaged during parking, no response from customer service I booked Well Parking Orio (Paga online) through Parkos for the period from 24 August to 2 September 2026. When I collected my car, I immediately noticed a deep scratch on the right front door, which was not there before I left the car at the parking facility. I have photographs from before the parking period showing the car without this damage. I reported the damage immediately to the parking staff. They inspected the car, acknowledged that the scratch was deep and could not be repaired on the spot, and we completed an official damage report with my details and the details of the vehicle. I was told that they would check the CCTV recordings and contact me within a few days. Unfortunately, after waiting, I had to contact them myself. I have now sent two follow-up emails, and I have received no response whatsoever. I find this extremely disappointing. The damage occurred while my car was in their parking facility, I reported it immediately, I provided photographic evidence, and the staff themselves told me that they would investigate the CCTV footage. Despite this, I have received no update and no meaningful communication. I expected much better customer service and, most importantly, proper handling of a damage claim. I hope they will finally respond and resolve this matter appropriately.

James Scott
I’ve been recording for decades. I’m a singer and DJ, I’ve done radio work, and I do a lot of voiceovers. I know my recorded voice very well, so having a clone that accurately captures it matters to me. I gave Revoicer roughly 30 seconds to a minute of my voice, and the result honestly amazed me. It sounded remarkably close to my actual speaking voice. For someone who does voiceover work, being able to get that resemblance from such a short recording is a real advantage. I also use ElevenLabs, and Revoicer produced a substantially closer match to my voice, even though I provided ElevenLabs with a longer sample. I’m not saying Revoicer is better than ElevenLabs overall. I’ve heard impressive ElevenLabs voices, and additional recordings and refinement might improve my results there. But for capturing my own speaking voice from a short sample, Revoicer was clearly superior in my experience. This isn’t just about whether a voice sounds natural or convincing. It’s about whether it sounds like me. With decades of recording experience behind me, I can hear that distinction—and Revoicer exceeded my expectations.

Graham Walton
Customer service is a waste of time. They didn't take my payment today (my fault). When trying to correct it and make it manually, I clicked " Change Plan " by accident after several attempts, but their payment portal keeps giving an API error. I contacted CS the same day to explain the error, and they told me there was nothing they could do. I had 50 GB of data for 8 pound, and they said the plan is now 5 GB and they will give me a 5 GB booster as a "goodwill" gesture. If a transaction is pending, there is no reason it can't be held. The chat has been going on for over 90 mins, and basically nothing has been resolved; it's a joke. Ive asked for the transcript from the chat under GDPR, and they have ignored the request. Im 68, recovering from cancer treatment; I need the data for appointments and follow-up, and now im left stranded..... THANKS Smarty

Rich Louis
I am incredibly frustrated with my experience using Empower Retirement. Basic account management that should take two clicks is treated like a bureaucratic nightmare. I needed to temporarily pause my monthly retirement distributions. Instead of offering a simple "pause" or "skip" option like almost every other modern financial institution, Empower forces you to completely cancel the distribution.To make matters worse, restarting the payments later requires re-submitting substantial, multi-page paperwork all over again. Empower’s system is deliberately rigid, outdated, and entirely unhelpful for retirees trying to manage their own income stream. If you have a choice, look elsewhere for your retirement management.

David Griffith
Had a account with this bank and always paid ahead and more than I should .then comes the final pay off and I pay my loan off and look weeks later and no its not paid off I again pay off balance and look days later and what's this more money I need to pay and now its in collection because they keep extending more money and more . Get to a representative and they cant accept my pay off and transfer to another representative and they tell me a different amount due without giving me a conformation number again is my loan paid off who knows . I would strongly tell anyone not to use them for any loans or banking. Ty

Jeff Ebeling
Being new to trading can be frustrating or down right risky. Crypto Renegades makes this experience a lot more manageable. This group has turned average people into profitable traders quicker than self taught traders. I hear stories in the group all the time. If crypto or trading is something you’ve been interested in, this is the group for you. Almost everyday is a scheduled call to go over trade ideas, market structures, macro economics and more. The group works together for trading thesis’s. Questions are answered promptly and with reasonings. The only regret I have is not finding this group sooner.

Eamonn caton
I had a bike repair with new brake parts calipers and levers i payed for repair and went home When out the next day and bike was ticking stopped and one of the new bike caliper was hanging of i made a complaint got a complaint number and took the bike back made a repair and do not not wont to no about the shoddy repair and have not got the decency to speak to me about it over the phone people will no about you so called very poor service in conglton and in your Congleton store as i will tell people about your do not wont to no attitude and very poor so called technician

Jay Rackleff
Had an issue with sending my money through the app to purchase activities on my itinerary. I purchased a spa package about four days before my vacation and my payment was being denied. So I created the ticket immediately and the help center didn’t respond until I was on vacation. The message wasn’t even a resolution, it was them stating they are looking into it. And to keep trying to send? TODAY is my last day of the trip, and they are NOW just informing me what the issue was? I do NOT send any further money through that app. They deleted my ticket after calling them out.

Timothy Barger
I rented a house with a no refund policy, to protect myself I purchased a cancellation insurance thru VRBO's preferred insurer Generali Alliance. I had to cancel because my child has special needs after a hospitalization and my childcare cancelled. Generali Alliance is putting up many barriers like wanting complete refund policies when it says " No refunds" on the VRBO website. VRBO says "it's not us" but with one click you can purchase it. DO NOT EXPECT ANY CUSTOMER SERVICE. I have used VRBO before but this is robbery

Katrina
This started off as a great experience. Even the attorney seemed to be knowledgeable and responsive. After about two weeks I could barely get a hold of the attorney or anyone from Marble. You great service when they are trying to get you to sign up, then once they get you it's almost impossible to get a hold of anyone. I recommend hiring a firm that you can actually call and that is local. Not Marble.

Joannw Clegg
I would avoid BA like the plague. The customer service is non existent. I have been waiting for a refund since the 15th of August. I have been in touch on numerous occasions stating that I need to ring back in a couple of weeks to see if they have received the parcel back when I know they have! It’s like banging your head up against a brick wall. I will not be using this company again!































































































