1000FiX Services Ltd. Reviews 42

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Bangladesh Big service IT Provider 1000fix service ltd. My Gigabyte Motherboard Warranty quickly ready within 2hours. They highly qualified Engineer and Friendly. Thank you so much Gigabyte Team

Rated 1 out of 5 stars

I repaired my Motorola one (play30) from 1000fix. They replaced mother board saying some issues(actually not) after replacing motherboard the Mobile started battery problem with heating mobile and al... See more

Rated 5 out of 5 stars

I loved my experience at 1000fix. I feel like you are given so much autonomy to be creative and strategic with your job. They do a great job at training you and giving you the tools and support you ne... See more

Rated 5 out of 5 stars

1000Fix Services ltd - a fantastic IT Service organization! Great customer IT support from beginning to end of the process. The team is really informed, highly expert in the IT service field, and goes... See more

Company details

  1. Computer Service
  2. Computer and Accessories Store

Written by the company

1000FiX Services Limited is the largest ICT, Electronics, Home & Commercial Appliance Products Service Provider Company in Bangladesh. We are specialized on laptop repair service, desktop repair service and printer repair service. We are the authorized Service Delivery Partner of HP, DELL, Samsung, Lenovo, Acer, Gigabyte, RICOH, BenQ, TwinMOS and offering genuine spare parts to our valuable customers. We are specialized for high-tech depot repair services of Laptop/ Notebook, Net book, Tab, Smart Phone, LED/LCD-TV,LFD, AC, Refrigerator, Desktop Computers , Laser Printers , Power Supply and more.


Contact info

3.8

Great

TrustScore 4 out of 5

42 reviews

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Rated 1 out of 5 stars

I repaired my Motorola one (play30)…

I repaired my Motorola one (play30) from 1000fix. They replaced mother board saying some issues(actually not) after replacing motherboard the Mobile started battery problem with heating mobile and also touch lock problem which was absolutely okay when I gave the phone. Even when I discussed about the problem they brutally refuse me.Finaly I fixed the problem from Bashundara city, They said they did faulty in time of replacing motherboard.
Totally inefficient person in 1000fix! I lost my 9k to 10k to 1000fix..

February 11, 2022
Unprompted review
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Rated 5 out of 5 stars

10 out of 10

10 out of 10! They supply the original Parts and do the professional servicing... I bought the 6GTPY Battery for my workstation. The Battery is working fine and happy with a one year service warranty.

May 11, 2022
Unprompted review
1000FiX Services Ltd. logo

Reply from 1000FiX Services Ltd.

Sir,
Thank you so much for your review. We love to hear experiences and suggestions from our customers.

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Rated 5 out of 5 stars

Superb service

Superb service. Highly recommend.

April 28, 2022
1000FiX Services Ltd. logo

Reply from 1000FiX Services Ltd.

Sir,
Thank you so much for your kind appreciation.

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Rated 1 out of 5 stars

Bad experience in Chittagong branch and poor service...

Chittagong branch stuff needs to learn proper customer service & manners. I entered the room and waited, no bother to speak to me or tell me what to do. I went to the ticket booth and took a ticket and waited. No one said nothing even though there were no customers. I went to speak to the representative, then he told me to sit. I told him My mob is turning off suddenly can you please take a look and see the problem. He told me he can't see what the problem is, rather he will send it to dhk head office, they will see the problem and do what is needed and for that I need to pay 300tk extra. I told him I replaced my battery 3months ago in mirpur branch they only took battery charge nothing more. He said 3 days will be needed. I told him I have only 1 mobile I can't wait 3 days without my mobile, If I buy the battery from your site, can you please replace it, it shouldn't take more that 10mins. He refused - he will do nothing here, he will send it dhk. Since he was not cooperating I refused to take service

Later I brought the battery & took it to local mechanic, he replaced the battery within 15minutes.

if he looked at the mobile he could easily find the problem with the battery, just a change of battery will solve the problem. Simple task but your representative ( if a local mechanical can easily find the problem and solve it, why is it that 1000fix services representative can't ? )

I even called the branch the day before to find out if they had my battery, he said he didn't know bcuz he is front desk guy. I told him please find out because if you don't have then there is no point me wasting my time and money going to your branch. He said he will call me later. But he never called back.

So overall service is 1/10. 1 because of your token system. Other than that the worse service ever.

I was impressed with mirpur branch service that is why I was expecting same service in Chittagong, but unfortunately it was very poor service. I will not go there again. My local mechanic is much more skilled and we'll mannered.

It's a shame.

October 6, 2021
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