13 IT 

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Rated 5 out of 5 stars

I spent $3000 on big 75" TV. I found pricing on google shopping and it was significantly cheaper than what I could find at any retail shop, about on par with other online shops. Turn around was about... See more

Rated 5 out of 5 stars

This is the second time I order off these guys, I`m an installer and buy off them Tv`s and networking products for my customers. Very happy with the level of service and delivery, both orders were... See more

Rated 1 out of 5 stars

Most unbelievable scammer. I ordered a product 3 weeks ago and there is just no reply on delivery. Received some text messages where they telling me excuses what so ever. I cancelled my order and req... See more

Rated 1 out of 5 stars

Bunch or liars. Placed orders but never received stock and they now refuse to refund. Don't believe anything they say. Rip Off. Spend elsewhere!

Company details

  1. Cell Phone Store
  2. Hi-fi shop
  3. TV store

Information provided by various external sources

13 IT Computer & HI FI Super Store


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I purchased 2 Dell u2719dc monitors for…

I purchased 2 Dell u2719dc monitors for my PC. Staff are friendly and helpful and are always happy to knock a little bit off the listed price. Product itself is great and comparable in price to any online sites.
Thanks 13IT

May 9, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Ali,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

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Rated 5 out of 5 stars

Great service by Minhaj

Great service by Minhaj. But my issue still wasn’t resolved in the end.

May 9, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Rob,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

I Was dealing with Joe who was a wealth…

I Was dealing with Joe who was a wealth of information took the time to understand the needs of the company and suggest best options. i was not pressured into making a decision and felt i was able to make an well informed decision on hardware and software required.

May 9, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Joe,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

Very good pricing

I spent $3000 on big 75" TV. I found pricing on google shopping and it was significantly cheaper than what I could find at any retail shop, about on par with other online shops.
Turn around was about 7days from transferring money via direct deposit to picking it up from a local distributor. Don't expect the usual level of automated emails and order updates like you would from other high volume online retailers but for the price it was well worth the hassle.

May 9, 2019
Unprompted review
Rated 4 out of 5 stars

Always professional and deliver when…

Always professional and deliver when promised.

May 9, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Col,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range. Do get in contact with us and let us know if we can improve anything so that we can get that last star!
Regards

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Rated 5 out of 5 stars

Knowledgeable staff with great customer…

Knowledgeable staff with great customer service.

May 9, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Yogesh,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

fast and reliable

fast and reliable, great prices.

May 6, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Hala,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

The printer is working very well

The printer is working very well。

May 4, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Michelle,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

Great prices

Great prices, quick delivery.

May 3, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi George,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

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Rated 4 out of 5 stars

Very professional

May 3, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Jani,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range. Do get in contact with us and let us know if we can improve anything so that we can get that last star!
Regards

Rated 5 out of 5 stars

VERY competitive pricing AND actually…

VERY competitive pricing AND actually had stock...many thanks for our

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Nicholas,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

Excellent service

Excellent service, advice and a great price . I couldn't be happier

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Michael,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly advice and prompt delivery! Helpful with making the right choice for my needs! Highly recommended! Special thanks to Joseph for going the extra mile!

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi George,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

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Rated 5 out of 5 stars

Excellent and knowledgeable customer…

Excellent and knowledgeable customer service. Great pricing and can do outside match too. Bought a Lexmark laser and I have no regrets ibn the service and product offered. Will deal with them in future

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi George,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

Great service - A supplier that cares

We came across 13IT looking for a specific item we couldn't find elsewhere. When we called them up and spoke to Joe, we realised there was something different about these guys. The excellent service we received has since led us to return to 13IT for other IT needs.

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

you are a real professional and I have…

you are a real professional and I have recommend you guys to anyone who is looking for great customer service

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Bill and Arthur,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 5 out of 5 stars

Great and personal customer service :)

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Summer,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

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Rated 5 out of 5 stars

very good serveis,

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Edward,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

Rated 4 out of 5 stars

Purchase of new SSD Lenovo Laptop

This company was good to deal with, the price was competitive and no problems.I would recommend them.

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Kenneth,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range. Do get in contact with us and let us know if we can improve anything so that we can get that last star!
Regards

Rated 5 out of 5 stars

Very professional service ,Fast…

Very professional service ,Fast delivery and very good prices

May 2, 2019
Unprompted review
13 IT logo

Reply from 13 IT

Hi Kamal,
Thank you so much for your review. We appreciate you taking the time to review us, and we strive to continue to provide great service, and a great product range.
Regards

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