Top Class service comes as standard from Actionpoint - which unfortunately is few and far between these days. They are always willing to go the extra mile to ensure everything on time & correct Honest... See more
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Always an excellent service provided by Tina with our packaging orders. Quick repsonses to any email queries and Tina will keep in contact updating us if there are any delays with the order etc going... See more
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When our Healthcare Practice returned to work last May (2020) after the first lock down, we were in need of a reliable and reputable supplier of PPE for all our team, especially our clinical Pract... See more
Company replied
Best packaging company that I've ever worked with! Amazing and quick understanding of customers' needs no matter how complicated the project could be. 10 out of 10 on customer service, lead time... See more
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Company details
About Actionpoint
Written by the company
Actionpoint is an award winning, family-owned packaging company that has been delivering bespoke packaging solutions to UK businesses for almost 50 years.
We cement close partnerships with our customers, listening to and identifying their pain points to develop a flexible and highly personalised approach to their packaging needs.
Your packaging, your way - Every stage of the bespoke packaging process is personalised to your needs.
Insight Packaging Reviews
An Insight review is tailored to your organisation and packaging goals. this means the audit can focus on one or more of the following key elements.
Sustainability
We collaborate with our staff, suppliers and customers, to develop sustainable business activities.
Packaging Creation Lounge
Work with our in-house designers for perfectly personalised packaging, solve any packaging problem in just one visit.
Actionpoint portal
Receive 24/7 online account access. With intuitive navigation you can browse your full list of products, place orders, track your budget and deliveries, check stock levels, and view order history.
LinkedIn
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We are widely recognised for providing packaging solutions to suit a variety of needs.
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BESPOKE PACKAGINGContact info
Suite 1, The Old Rides Farm, Leysdown Road, ME12 4BD, Sheerness, United Kingdom
- 0800 840 9570
- support@actionpoint.co.uk
- actionpoint.co.uk
4.7
Excellent
421 reviews
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ordered yesterday delivered the next day
May 25, 2021
Reply from Actionpoint
Thanks for your review of our service Alan. We're pleased to hear you had a great experience and we look forward to working with you again soon!
Actionpoint Customer Care Team
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Quick efficent delivery and service
May 25, 2021
Reply from Actionpoint
Karen, we're delighted to have assisted you with great service and delivery! Many thanks for your review!
Actionpoint Customer Care Team
Reply from Actionpoint
Thanks for your great review Ms Lush! It's great to hear that you rate our service highly! We're committed to keeping it every bit as good - if not even better!
Actionpoint Customer Care Team
As always a top rate service with…
As always a top rate service with speedy delivery. Thank you
May 21, 2021
Reply from Actionpoint
Hello Darren,
Thanks for your great feedback, we really appreciate it! Glad to hear that you find our service and delivery so fantastic! We'll continue working hard to keep it that way.
Actionpoint Customer Care Team
Brilliant service provided
May 18, 2021
Reply from Actionpoint
Maciej, thank you for your lovely review. We are very glad you enjoyed your experience with us. We'll be working hard to keep up this great service!
Actionpoint Customer Care Team
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Top Class Service!
Top Class service comes as standard from Actionpoint - which unfortunately is few and far between these days. They are always willing to go the extra mile to ensure everything on time & correct Honestly I cannot speak highly enough of the whole team! Their knowledge and support has assisted us greatly in growing our business to new levels, so glad that I made the switch!
May 8, 2021
Unprompted review
Reply from Actionpoint
What a brilliant review! Thank you Jack! It's great to hear how pleased you are with our knowledge and support and the service you have received from all the Team. We look forward to continuing the good work and growing further together!
Actionpoint Customer Care Team
Always an excellent service provided by…
Always an excellent service provided by Tina with our packaging orders. Quick repsonses to any email queries and Tina will keep in contact updating us if there are any delays with the order etc going above and beyond to help with any issues. Thank you Tina and Actionpoint for looking after our packaging needs!
May 5, 2021
Unprompted review
Reply from Actionpoint
Claire, thank you for your feedback. We're thrilled that we're able to provide you with excellent service and responses! We'll pass on your kind words to Tina. Thank you!
Actionpoint Customer Care Team
Excellent service
Actionpoint supplies all our packaging and we can always rely on them to deliver quickly with excellent customer service. Special thanks to our account manager Tina Coulter, who always goes above and beyond for us!
April 30, 2021
Unprompted review
Reply from Actionpoint
Louisa, thank you for your feedback. We're thrilled that we were able to provide you with fast delivery and excellent customer service! We'll pass on your kind words to Tina. Thank you!
Actionpoint Customer Care Team
Another Great delivery
Another Great delivery, couldn't do enough to help me, thanks again Tina for bearing with me and sorting those prices, fast efficient service
April 30, 2021
Unprompted review
Reply from Actionpoint
Robert, thanks for your review! We are very glad you enjoyed your experience with us. We'll be working hard to keep up our fast efficient service! We'll share your review with Tina too.
Actionpoint Customer Care Team
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Always Very helpful
Always Very helpful, cheerful and efficient.
Good quality products. Always quick delivery.
I would thoroughly recommend their services.
April 30, 2021
Unprompted review
Reply from Actionpoint
Cindy, thank you for your review and lovely feedback! We are very glad to hear you find our quality and deliveries so good.
Actionpoint Customer Care Team
Reply from Actionpoint
Thank you for you kind review Stuart! We're very glad you value our prompt service so highly. Look forward to speaking to you again soon.
Actionpoint Customer Care Team
Always a great service whenever I order…
Always a great service whenever I order anything from Actionpoint. My CS Manager Tina C is brilliant to answer any queries I might have. All in all a great company to do business with :-).
April 29, 2021
Unprompted review
Reply from Actionpoint
Thanks for finding the time to give us this feedback John! We're very pleased we bring you such great service and responses to any queries. We'll tell Tina what you've said too. We're hoping to assist you again very soon!
Actionpoint Customer Care Team
Our company have been using Actionpoint…
Our company have been using Actionpoint for all of our wrapping needs. I have never had any problems and delivery is next working day! Tina has always been very helpful and very easy to work with.
April 29, 2021
Unprompted review
Reply from Actionpoint
David, thank you for your review and great feedback! We are very glad to hear you find our service and deliveries good. We'll also let Tina know your kind comments.
Actionpoint Customer Care Team
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Excellent service, honest and reliable
When our Healthcare Practice returned to work last May (2020) after the first lock down, we were in need of a reliable and reputable supplier of PPE for all our team, especially our clinical Practitioners who work front line. Actionpoint had been recommended to me by a business colleague and I have been very happy with their service and supplies. Tina, my Account Manager, is always very helpful and goes the extra mile to source what we require and have it to us time. Thank you for being there for us so we can be there for our patients.
Linda I'Anson
Business Director
Creative Chiropractic Ltd
April 28, 2021
Unprompted review
Reply from Actionpoint
Thank you for you kind review Linda! It's great that you value our honest and reliable service so highly. We're glad to be there for you and are committed to building on this. We'll share your review with Tina too. We look forward to speaking to you again soon.
Actionpoint Customer Care Team
Excellent customer service especially…
Excellent customer service especially from Tina!
Fast deliveries, always the next day even when we order late!
April 28, 2021
Unprompted review
Reply from Actionpoint
Thank you for a great review Barnaby! We're pleased that you find our customer service to be excellent and we're committed to building on it even more, and keeping up our fast delivery service. We'll pass your comments onto Tina too.
Actionpoint Customer Care Team
Great Customer Service
Great customer service, Tina, Ellen and the team all help our deliveries run smoothly and our product needs are met in real time. Good communication when sharing of market related knowledge and business updates. Being a customer of Actionpoint is very much a partnership.
April 28, 2021
Unprompted review
Reply from Actionpoint
Jeff, thank you for your great review. We're very glad you enjoy your experience with us - we'll let Tina, Ellen and all the Team know what you've said too. We'll be working hard to keep up this great partnership!
Actionpoint Customer Care Team
Tina is always helpful and informative
Tina is always helpful and informative, keeping me up to date with any issues arising with our orders.
Keep up the good work :)
April 28, 2021
Unprompted review
Reply from Actionpoint
Tillett Racing Seats - thank you for finding the time to give us your feedback! We are very pleased that you like our helpful and informtavie service. We'll also pass your comments onto Tina. We hope to assist you again very soon!
Actionpoint Customer Care Team
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Actionpoint and Tina
I have used Actionpoint for some years now and would not change. I have had reps come around and say they will undercut them but I stay with Actionpoint and my contact Tina as I know I get the best service and deliveries on time and when I need them. You cannot put a price on that.
April 28, 2021
Unprompted review
Reply from Actionpoint
Scott, thank you for your great feedback! We are very glad to hear you find our service and deliverieis so good. We'll share your review with Tina too.
Actionpoint Customer Care Team
we never have any issues getting…
we never have any issues getting stock/boxes in with you guys, Tina is very prompt and always gets our goods to us the next day :)
April 28, 2021
Unprompted review
Reply from Actionpoint
Thanks for taking the time to review us Carly! We're very glad you value our service and promptness. We'll pass your comments onto Tina. Look forward to speaking to you again soon.
Actionpoint Customer Care Team
Tina & Ellen
Tina & Ellen, what a team #girlpower.
Always polite, always wanting to help, always prepared to go the little extra. Keep up the great work girls in these trying times. #helpmefindasolutiontoexpensivecardboard
April 28, 2021
Unprompted review
Reply from Actionpoint
Thanks for your wonderful review Darren! We're delighted that you're pleased with our great team and we're committed to building on it even more. We'll share your kind comments with Tina and Ellen too.
Actionpoint Customer Care Team
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