Top Class service comes as standard from Actionpoint - which unfortunately is few and far between these days. They are always willing to go the extra mile to ensure everything on time & correct Honest... See more
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Always an excellent service provided by Tina with our packaging orders. Quick repsonses to any email queries and Tina will keep in contact updating us if there are any delays with the order etc going... See more
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When our Healthcare Practice returned to work last May (2020) after the first lock down, we were in need of a reliable and reputable supplier of PPE for all our team, especially our clinical Pract... See more
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Best packaging company that I've ever worked with! Amazing and quick understanding of customers' needs no matter how complicated the project could be. 10 out of 10 on customer service, lead time... See more
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Company details
About Actionpoint
Written by the company
Actionpoint is an award winning, family-owned packaging company that has been delivering bespoke packaging solutions to UK businesses for almost 50 years.
We cement close partnerships with our customers, listening to and identifying their pain points to develop a flexible and highly personalised approach to their packaging needs.
Your packaging, your way - Every stage of the bespoke packaging process is personalised to your needs.
Insight Packaging Reviews
An Insight review is tailored to your organisation and packaging goals. this means the audit can focus on one or more of the following key elements.
Sustainability
We collaborate with our staff, suppliers and customers, to develop sustainable business activities.
Packaging Creation Lounge
Work with our in-house designers for perfectly personalised packaging, solve any packaging problem in just one visit.
Actionpoint portal
Receive 24/7 online account access. With intuitive navigation you can browse your full list of products, place orders, track your budget and deliveries, check stock levels, and view order history.
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We are widely recognised for providing packaging solutions to suit a variety of needs.
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BESPOKE PACKAGINGContact info
Suite 1, The Old Rides Farm, Leysdown Road, ME12 4BD, Sheerness, United Kingdom
- 0800 840 9570
- support@actionpoint.co.uk
- actionpoint.co.uk
4.7
Excellent
421 reviews
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Fast dispatch of goods with regular…
Fast dispatch of goods with regular clear updates from Tina making for a very efficient and easy process.
April 28, 2021
Unprompted review
Reply from Actionpoint
What a brilliant review! Thank you Chelsea! It's great to hear how pleased you are with our speed and the clear updates you have received from Tina. We look forward to continuing the good work and growing further together!
Actionpoint Customer Care Team
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Thank you Tina for great service
Thank you Tina for great service, keeping me update on my delivery is very helpful and you quick response when I need prices is always a great benefit.
April 27, 2021
Unprompted review
Reply from Actionpoint
Thanks for your great review Pete! Glad you found our service and quick response so good. We'll pass your comments on to Tina too.
Actionpoint Customer Care Team
Great Company
Great Company, excellent service.
Always willing to go the extra mile when needed.
April 27, 2021
Unprompted review
Reply from Actionpoint
Thank you for you kind review Natalie! We're very glad you value our service so highly. Look forward to speaking to you again soon.
Actionpoint Customer Care Team
A great team.
I highly rate action point. All the team are always very helpful & go out their way to make sure they supply the company I work for (Talon) with it's requirements.
My main point of contact is with Tina, who has always replied with a quick, helpful response. Making sure she can do her best. On multiple occasions we have had urgent needs & action point get things delivered to us that very day, or the following.
Thank you all at action point for your great company service.
Curtis T
April 24, 2021
Unprompted review
Reply from Actionpoint
Thanks for taking the time to leave a review Curtis! We're over the moon that we could help you with our helpful service and fast response. We'll be sure to share your review with Tina and the Team! And we look forward to continuing the good work!
Actionpoint Customer Care Team
Excellent Service
April 23, 2021
Reply from Actionpoint
Thank you for a wonderful review Na! We're delighted that you're pleased with our service and we're committed to building on it even more.
Actionpoint Customer Care Team
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Very happy with the service I have received
I have been dealing with Tina, she has been so quick and responsive to all emails I have sent. Very friendly and helpful. Very happy with the service I have received
April 23, 2021
Unprompted review
Reply from Actionpoint
Thanks for your great review Consumer! It's wonderful to hear how happy you are with the service you have received from Tina. We'll pass on your comments to her. We're excited to continue the good work and we look forward to serving you again soon!
Actionpoint Customer Care Team
super fast delivery
super fast delivery! sometimes less than 24 hours...used for years and always reliable and friendly
April 23, 2021
Unprompted review
Reply from Actionpoint
eban, we're delighted to have assisted you with our speed and friendly reliability! Many thanks for your review!
Actionpoint Customer Care Team
Definitely would recommend
Always helpful, friendly staff. Phone answered quickly and delivery the next day.
April 20, 2021
Reply from Actionpoint
Thanks for you kind words Michelle! We're pleased to look after your requirements!
Actionpoint Customer Care Team
Excellent service as always.
March 30, 2021
Reply from Actionpoint
Hello Sarah,
Thanks for your great feedback, we really appreciate it! Glad to hear that you find our service fantastic! We'll continue working hard to keep it that way.
Actionpoint Customer Care Team
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Reply from Actionpoint
Thanks for your great review Marcos! Glad you found our shipping speed and product quality so good. We'll pass your comments on to our fantastic team too.
Actionpoint Customer Care Team
Reply from Actionpoint
Hello David,
Glad to hear you love our great service and competitive prices. Thanks for being a loyal customer - we really appreciate it!
Actionpoint Customer Care Team
Bespoke Packaging Excellence
Excellent options and bespoke packages available . Design and produced for every need
March 17, 2021
Reply from Actionpoint
Thanks for your fantastic review Sam! It's great to hear that you rate our options and bespoke packages highly! We're committed to keeping it every bit as good - if not even better!
Actionpoint Customer Care Team
Reply from Actionpoint
Hello Jerome,
Thanks for your great feedback, we really appreciate it! Glad to hear that you find our service fast and fantastic! We'll continue working hard to keep it that way.
Actionpoint Customer Care Team
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Reply from Actionpoint
Hi Linda
Thanks for your great feedback and for your custom, it's greatly appreciated! We're glad to hear you love our service.
Actionpoint Customer Care Team
You are always so helpful
You are always so helpful. It is a pleasure to buy from you.
Stay safe and stay well and continue for a long time
Best wishes
Virginia Leigh Pemberton
March 1, 2021
Reply from Actionpoint
Virginia, thank you for the excellent 5-star review! It's our pleasure to provide the best experience you deserve. We hope you stay safe and well and continue to prosper for a long time too! Keep in touch!
Actionpoint Customer Care Team
ALWAYS A PLEASURE TO DEAL WITH
ALWAYS A PLEASURE TO DEAL WITH, NICE AND EASY, WITH A FREE CHOCOLATE BAR THROWN IN ;-) LOVELY JUBBLY
February 9, 2021
Reply from Actionpoint
Hi Lawrence,
Thanks for your custom and great review! We're glad you enjoyed the free chocolate too!
Actionpoint Customer Care Team
There was a slight delay in my…
There was a slight delay in my delivery, but arrived in the nick of time!
February 4, 2021
Reply from Actionpoint
Hi Julian, thanks for your review! We are sorry for the delay with your recent order. The current cardboard shortage across the UK is proving to be a challenge but we are doing our best not to let this affect our promises to customers. Glad that we managed to get your order to you in the nick of time! As always, thank you for your business, we really appreciate it.
Actionpoint
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Actionpoint have been our go-to…
Actionpoint have been our go-to packaging supplier for a while now and have continued to support us through the last few months despite a shortage of cardboard! Tina and her team provide a great service and are always happy to help.
January 27, 2021
Unprompted review
Reply from Actionpoint
Thermosphere Ops Team, thank you for your feedback. We're thrilled that we were able to provide you with great support even throughout the widespread cardboard shortages! We'll pass on your kind words to Tina and her team. Thank you!
Actionpoint Customer Care Team
Really good service
I had great service from Rebecca in supplying void filler at very short notice when we were almost out. It was really appreciated
January 26, 2021
Unprompted review
Reply from Actionpoint
Hello Clive,
Very many thanks for your comments! This is what we love about the way our great team enjoys working together to bring the best service to customers like you! We'll continue working hard to keep it that way - and we'll share your kind compliments with Rebecca.
Actionpoint Customer Care Team
Aleysha was very helpful
Aleysha was very helpful, couldn't ask for better service dealing with a slight issue that she sorted out for me.
January 26, 2021
Unprompted review
Reply from Actionpoint
Thanks for your positive review Shane, we really appreciate it! We'll also share your great feedback with Aleysha.
Actionpoint Customer Care Team
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