AFTERSHOCK PC Reviews 417

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 195 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality and the overall build of the PCs, noting that they run flawlessly and look fantastic. Many people highlight the fast and well-packaged delivery service, often arriving earlier than expected. The customer service and staff are frequently commended for being helpful, friendly, and providing excellent communication throughout the process. However, some customers also noted issues with initial setup or faulty components upon arrival, requiring support to resolve. A few people experienced miscommunication regarding delivery dates or felt that customer service responses were slow or inconsistent, particularly when not dealing with specific, highly-praised individuals.

What people talk about most

Product

People report positive experiences with product quality and performance. Many reviewers praise the great... See more

Quality

Users describe positive interactions with quality. Many customers praise the high-quality builds, noting that... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the helpfulness, friendliness, and prompt... See more

Staff

Customers had positive experiences with staff, highlighting their helpfulness and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got exactly what I ordered. Fast Delivery, delivery instructions followed correctly. Only issue, should have small note saying parts, power cable inside unit. I did discover them but nearly bought po... See more

Rated 5 out of 5 stars

The recommendation to use your company came from my computor tech who is Matt from AAA rescue. His attention to detail was massive. When I rang in the order all information required was at hand. Orde... See more

Rated 5 out of 5 stars

Great service, competitive price, prompt delivery. The staff were great to chat with - they were answering questions, informative and not trying to get away. I have only just started to set up the AMD... See more

Rated 5 out of 5 stars

I wasn’t expecting the delivery to be so quick. My pc arrived with so much protective packaging, organised bags for the extra cables and unscathed. I have received so many compliments already on how g... See more


Company details

  1. Computer Store

Written by the company

Custom PC Builder for your Gaming PC and Gaming Laptop needs. We deliver unbeatable performance and value. Our passion lies in creating the perfect computer or laptop for each users specific needs. Experience our award winning range of gaming laptops and PCs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

417 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Top service. Great product

The recommendation to use your company came from my computor tech who is Matt from AAA rescue. His attention to detail was massive. When I rang in the order all information required was at hand. Order process went well. Great communication from Aftershock. Delivery was one day early. Very quick. Have not opened box yet as installation not until tomorrow.

November 7, 2025
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Rated 5 out of 5 stars

Great package

Great supplies included in case for later alterations and upgrades. Great packaging, computer runs great. Only not sure what the led button is doing or meant to do.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Order on Time

Whilst I acknowledge that the order required a build time I was kept generally informed and updated and my computer arrived on time.

Very happy with the build quality

October 31, 2025
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Rated 5 out of 5 stars

My experience purchasing from Aftershock

I purchased an AMD CREATOR prebuilt PC.
My experience dealing with Aftershock staff was very productive and they were helpful with any queries I had.
Response time was quick.
As was the process from purchase to delivery.
The PC was packaged professionally.
And everything has started and worked great.
Very happy with experience and purchase.

Update:
Since the review, I wanted to mention I unfortunately did have some crashes with the PC. However I also want to mention the support from Aftershock has been very good. In the end they organised Express post return, found the issue, replaced faulty parts.
Yes, not ideal from a new PC purchase but I am very pleased with the support to resolve the issue.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

The staff are honest

The staff are honest, friendly, and always ready to answer any questions you have. Their service is top-notch, and I’m really happy with my gaming rig purchase. I’ll definitely be buying from them again in the future. Highly recommended!

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Bought the Zen build

Bought the Zen build, it’s gorgeous btw. Other than some minor panic at the cables and bits that came with it (they’re spare parts thank god, Im a newbie at this pls, I got my tech mates advice), it was all set up and ready to go!
I spent a lot on some pricey bits to go with it, and so far it’s worth the extra send with how smooth it runs.
5/5 ✨

November 6, 2025
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Rated 5 out of 5 stars

Very good customer communication

Very good customer communication. Jackson Wood in particular was very communicative and went above and beyond what u would expect of customer support from most companies. After making the swap from Scorptec to Aftershock, it was my experience with him that is making me feel I made the right choice.

November 3, 2025
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Rated 5 out of 5 stars

NIMBUS : LVL 8 PRO WHITE/ R7 7800X3D | RTX 5070 Ti

I wasn’t expecting the delivery to be so quick. My pc arrived with so much protective packaging, organised bags for the extra cables and unscathed. I have received so many compliments already on how good it looks and everyone has been so impressed with the quality and amazing set up for such a cheap price. I originally wanted to build my own pc for about the same price, but it wouldn’t have even come close to how incredible this pc is. 1000% recommend!!

November 3, 2025
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Rated 5 out of 5 stars

Open loop goodness

Awesome experience,the open loop build is Exactly what I wanted customer service 💯 and build quality astounding just have to be patient thanks to Matt bless and Max T Aftershock and Ultra Labs
Cheers
Thomas

November 3, 2025
Unprompted review

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