Although over 1.5 hrs later than original advised time, delivery chaps were very pleasant abd helpful. Called me with 20-30 mins notice, apologised for their being late. On a side note I did get a tex... See more
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Review summary
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Excellent communication when delivering my new mattress. Gave me a time slot and was running early so message me to let me know and also called to say they were arriving soon. This was so helpful. T... See more
Company replied
2 very likeable chaps delivered the heavy recliner up into the house. They positioned it exactly where I wanted it excellent service. I really appreciated the phone call half an hour before they arriv... See more
Company replied
A very easy ordering process, followed up by regular email and text communications. The delivery team arrived in the allocated time period and phoned to let me know when they were 35 minutes away.... See more
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Company details
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
257K reviews
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Excellent service
All good, had a delivery slot for the day and the driver phoned before hand to say when he would be there. Always so helpful. Delivery was fine, no problems.
August 22, 2026
Perfect
Delivered a mattress. Clear information about the time they would arrive. They put the matress in place and took away all the packaging.
Perfect
August 22, 2026
Kept well informed from start to…
Kept well informed from start to finish, from ordering to receiving well done.
August 22, 2026
Excellent delivery
Excellent delivery, the driver actually rang to say he was about 30 minutes away.
August 23, 2026
Fast quick service!
August 23, 2026
Thank you
happy with the delivery , on time and kept us updated with the time . They handled the products carefully .
August 22, 2026
Professional service
The whole process was easy. The 2 men were, very professional called 1 hour before delivering and the goods were delivered within the window as agreed.
August 21, 2026
Very friendly
Very friendly, polite & helpful. I am disabled so they carried the shed to the garden for me where I wanted it.
August 22, 2026
Excellent
Excellent, arrived 30 minutes before time slot ringing me first, unloaded the fridge for me, very professional
August 22, 2026
Very pleasant and informed me when…
Very pleasant and informed me when arriving lovely lads great service
August 22, 2026
The item arrived exactly in the time…
The item arrived exactly in the time slot stated . The item(heavy) was carried into my living room and placed with care at a point that allowed careful deboxing.
August 22, 2026
Did not deliver my parcel
Did not deliver my parcel ! Even though Email was stated that the parcel was delivered to my address and that I had actually signed for it this was not true. I have contacted Amazon regarding the issue
August 22, 2026
Overall experience was lovely
Pleasant overall experience, professional and organized
August 22, 2026
Prompt and efficient
August 22, 2026
Delivery guys were brilliant!
Delivery guys were brillaint, placed the items where we wanted them, considering they were heavy and took away excess rubbish we didnt need. Would highly recommend.
August 22, 2026
Contacted us before delivery and…
Contacted us before delivery and helpful friendly guys
August 22, 2026
Great
Great, received notifications/ updates, delivery was whithin the time frame, also received a phone call when they nearby.
August 21, 2026
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