Kept informed of delivery date. Phone 30 mins before arrival. 2 people arrived who were polite, worked quickly, set up bed, checked it was in correct location in room and left taking all packaging. Wo... See more
Company replied
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Review summary
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Reviews shaping this summary
The delivery guy's phoned me twice to keep me advised that they were running a little late which was very helpful, also they kindly carried the mattress upstairs for us. Unfortunately they went away s... See more
Company replied
The two delivery men worked around a problem with my cold water supply. The shut off tap would not close, but by turning off the house water supply and some careful work they were able to install my... See more
Company replied
The drivers arrived at the delivery’s slot, they called before hand to ensure I was home and ready. They were very kind helping to bring the bed frame and mattress all the way up the second floor thr... See more
Company replied
Company details
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
258K reviews
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Well run delivery company…
Kept well informed Drivers courteous and pleasant delivered well within time
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Brilliant delivery
The lads were great took the goods upstairs for us many many thanks and they were very polite 10/10
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Good customer service
Delivery service was so good,the driver even informed me personally about the time slot,which is really helpful and appreciative.
August 22, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Delivery drivers were fantastic and…
Delivery drivers were fantastic and very helpful. Took the time to put the large bulky item in a convenient place
August 18, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Great service
Great service . Goods delivered on time. Let me know when they were going to arrive . Chaos were great built it in record time and tone everything away
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
All good thank you
March 14, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Tan and shan from tank logistics did a…
Tan and shan from tank logistics did a brilliant job, everything was done quick and efficiently, we didnt have to do anything, in and out no bother
August 24, 2026
Unprompted review
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Arrived when it said it would and the…
Arrived when it said it would and the driver was pleasant, courteous and helpful
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Good communication and followed…
Good communication and followed instructions. Really helpful
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Very good delivery service and customer…
Very good delivery service and customer service was great
August 22, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
They brought the mattress into the…
They brought the mattress into the bedroom and put it on the bed base. They took the old mattress away.
August 12, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
The professional attitude of your…
The professional attitude of your delivery team were fantastic.
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Excellent service
Excellent service, punctual and called to let us know they were on their way.
August 22, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Very good service throughout.
Advised of delivery slot day the day before & was able to track the journey to me throughout the day. Was quite large parcels & the guys helped be get it into house. Polite & courteous.
August 21, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Guys were very pleasant
Guys were very pleasant. Order was delivered promptly and in good condition
August 23, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Delivered early with a helpful phone…
Delivered early with a helpful phone call from driver.
August 21, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Good driver and co-pilot who arrived…
Good driver and co-pilot who arrived within their allotted time. Efficient and friendly. Thank you
August 22, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
2 very polite helpful men took care to…
2 very polite helpful men took care to bring my purchase into into my home.
August 21, 2026
Unprompted review
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Excellent service
Excellent service. Good communication about when to expect delivery. Good delivered on time and the driver was very helpful.
August 21, 2026
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
Reply from AIT Home Delivery UK Ltd
Thank you for your positive review and feedback on your delivery experience. We're very pleased to hear you're satisfied with our service. Your kind words motivate our team to continue providing reliable and customer-focused deliveries.
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