Kept informed of delivery date. Phone 30 mins before arrival. 2 people arrived who were polite, worked quickly, set up bed, checked it was in correct location in room and left taking all packaging. Wo... See more
Company replied
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Review summary
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The delivery guy's phoned me twice to keep me advised that they were running a little late which was very helpful, also they kindly carried the mattress upstairs for us. Unfortunately they went away s... See more
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The two delivery men worked around a problem with my cold water supply. The shut off tap would not close, but by turning off the house water supply and some careful work they were able to install my... See more
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The drivers arrived at the delivery’s slot, they called before hand to ensure I was home and ready. They were very kind helping to bring the bed frame and mattress all the way up the second floor thr... See more
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Company details
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
258K reviews
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A first class experience from start to…
A first class experience from start to finish, both very professional didn’t say a lot but got on with the job in hand.
August 24, 2026
Excellent service
Excellent service , great communication, very obliging drivers
August 24, 2026
Unprompted review
Great delivery firm.
I was very impressed by this delivery firm. I received an accurate time slot and was able to track the delivery on their app. It all worked extremely well.
August 24, 2026
Unprompted review
Very pleased with service. Kept me completely informed as to the…
Kept me completely informed as to the delivery time including a phone call from the driver 15 minutes before. Brilliant service. Many thanks.
August 25, 2026
Amazing fast delivery
Amazing fast delivery. They even helped me load it into my car.
August 24, 2026
Great delivery by 2 helpful delivery…
Great delivery by 2 helpful delivery personnel who delivered in the time window
August 25, 2026
On efficient and polite
August 25, 2026
Great service
Delivery guy carried heavy package into house, very friendly, advised on delivery status and was on time, great service.
August 21, 2026
Great service bang on time so no…
Great service bang on time so no hanging about and the two guys were great ,put my delivery were I wanted it .
August 25, 2026
Great service
Clear emails, they needed to collect a faulty garden furniture chair, and drop off the replacement. All went well, phonecall 35 minutes before, did what they had to do, and reused the new chair cardboard box to take the faulty one away. Polite and efficient service
August 24, 2026
Unprompted review
This was delivered with genuine…
This was delivered with genuine thoughtfulness and attention to detail.
August 24, 2026
Clear delivery date and time of…
Clear delivery date and time of delivery also. Phone call given by delivery team with a time of arrival. Lovely polite delivery man and item i ordered brought into house.
August 25, 2026
We were kept very well informed about…
We were kept very well informed about the date and time of the delivery. Freindly, helpful and professional.
Very good service.
August 24, 2026
Unprompted review
Outstanding!
Outstanding, professional, polite, 2 man service. Kept us informed of delivery date and time. Delivered 2 parcels, unpacked large items, assembled them and offered to place them in appropriate room. Best of all they took all packaging away, cannot praise highly enough
August 24, 2026
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