I can not commend the two delivery men enough. The delivery of our bed and freezer was their last drop for the day. They were courteous, polite and took their time to do things right. They respected... See more
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Review summary
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The gentlemen and staff made me full aware with update texts and phone call to estimate my delivery on time Fabulous delivery couldn't be helpful enough, both men had fantastic people skills . Outs... See more
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The delivery drivers Gordon and Davie were extremely helpful and went above and beyond what they should do. Mention also to Rosie at the call centre who couldn't have been more helpul. Excellent ser... See more
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Informed of delivery every step of way by phone and text. Arrived on time. Pleasant and helpful delivery person. Careful of property. Item well packaged. All round 5 star plus delivery service.
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Company details
Written by the company
AIT Home Delivery is the UK's leading 2 person white glove delivery service company offering premium home and next-day delivery across the UK. At AIT, our ethos has always been centred around ensuring that the customer is permanently top of mind across every stage of the delivery process – right from when an order is placed through to the final point of delivery.
Contact info
Head Office - Unit 22 Lodge Way, Lodge Farm Industrial Estate, NN5 7US, Northampton, United Kingdom
- 01604 215 000
- customerservice.AITHD@aitworldwide.com
- aithomedelivery.com/en-gb
4.6
Excellent
265K reviews
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very friendly and professional and …
very friendly and professional and telephoned to let us know that they were on their way
October 10, 2026
Full delivery did not happen
Full delivery did not happen only partial items. I was told the headboard from a bed delivery was not put on lorry due to it being damaged. Still waiting for rest of delivery
October 9, 2026
Unprompted review
Excellent driver
The driver was on his own but he managed to get the mattress up 32 steps to my home and would not let me help except placing it on the bed.
He is a credit to your company.
October 10, 2026
No issues whatsoever and very helpful…
No issues whatsoever and very helpful and didn’t leave until I was happy, thank you very much
October 10, 2026
The service was what I expected
The service was what I expected. Drivers rang when the said and arrived when said. Only 1 man bought to doorstep but it was fine as handled with care. (Quoted 2 man delivery)
October 9, 2026
Very good service from the start to…
Very good service from the start to the delivery men who were extremely helpful putting the very large mattress where l asked ,and especially Chris at mattress online.
October 10, 2026
Good service with updates throughout
Good service with updates throughout. On time. Successful delivery with no issues. All good.
October 10, 2026
Excellent delivery service
Excellent delivery service! Both drivers were very kind, polite and helpful when delivering my mattress. They handled everything professionally and made the delivery smooth and hassle-free. Thank you both for your great service. Highly recommended!
October 10, 2026
Faultless delivery service with a very…
Faultless delivery service with a very friendly and polite team. Couldn't have been better.
October 10, 2026
Great delivery
Great delivery. Prompt and professional. Really helpful they call to notify of delivery within the hour.
October 10, 2026
Broke a plug socket fitting and didn’t…
Broke a plug socket fitting and didn’t even mention it.
October 10, 2026
Excellent service
Excellent service. Kept me up-to-date with delivery time. Very friendly and helpful.
October 10, 2026
Delivered on time by friendly staff who…
Delivered on time by friendly staff who were very respectful of my home
October 8, 2026
Unprompted review
Great Service and Communication
Great communication before the delivery, they also rang me 30 mins beforehand to confirm they would shortly be there. They were friendly and very helpful as they carried the large heavy box upstairs for me. I would definitely recommend AIT.
October 9, 2026
Delivery service and staff were super…
Delivery service and staff were super and straightforward
October 10, 2026
Great mattress choices !!
Great mattress choices !!
Good prices.
Delivered on time , as stated.
Thak you so much, great service.
October 8, 2026
Unprompted review
Great on time and no hassle
September 26, 2026
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