All Weather Roofline 

I had two windows supplied and fitted at my old terrace house. The house was built in 1875 over mine works so you can imagine how straight the window openings weren't lol.
Despite the challenge of this plus loose render outside of one the fitting was superb. Very professional with complete honesty regarding the challenge of making it look right in crooked openings and marrying up to old window sills, I was seriously impressed with the finished result.

Great workmanship from Rob and Paddy who fitted our new windows over 3 days. They were very professional and considerate and the finished result is excellent.
We also had a new front door fitted a couple of months ago and again, excellent service and quality.

Excellent job thank you. They were polite and efficient and helpful. Shall recommend to others, very well done.

First class workmanship from start to finish. Can’t fault the installation at all. Dealt with Ryan and would highly recommend. Mr Copley.

Leaflet through the door and a knock at the door. On answering a very polite man took my details to get someone to call to arrange for a quote. They arrived late and had a very dated sales approach. Wanted to sit and have a chat first before any measurements had been taken. I did prevent this and guide him through to the back so he could get on and measure.
I would be interested in knowing if they only target lone females because they were very interested in my personal details. I mentioned I had to pick up my partner up because he was making himself comfortable on the sofa. He said normally we don’t come and do quotes unless all parties are present. Why does that matter when he doesn’t live with me! I only said he was my partner.
The salesman gave me 4 prices. 1st was their full price, 2nd was their discounted as per leaflet, 3rd was extra discounted and 4th was given after he spoke to the manager this worked out to be 50% cheaper than the 1st. I was told the managers offer was only valid while the salesman was present. No mention to a cooling off period at all! I wasn’t impressed with this sales approach.
After this encounter and reading reviews on here I am definitely NOT using these.
I hope this helps someone else thinking about getting them around for a quote it was a waste of my time.

I am sick of cold callers after they have called me and said I’m busy or I’m having difficulty time so he called to my door and I said no he said I’ll get the office ring me and I didn’t answer so he come back they’ve left the work half done nice windows and nice men who put them in but as a company there pushie and want take no for a answer

Good quality excellent customer service excellent staff.

Really unprofessional sales approach. The cold caller at the door was great and set good expectations however the communication between their office and the 'gentleman' that came to do the quote wasn't great. We were told the meeting would take 10 minutes but when they arrived, he said he needed half an hour and that both people in the house needed to be present despite my other half giving permission to speak solely to me. He said "the office should have told you all of this". When we couldn't both be there, he huffed, left and said he'd have to rearrange for another time, possibly upset he didn't get his commission. They've visited previously and were just as frosty then but we thought we'd give them another chance as we do need the work doing.

Absolutely awful experience with AWR. They cold called us asking if they could provide a quote for fascias and soffits. I agreed, and was told someone would be in touch. Less than 5 minutes later another person called asking to come out the very next day.

As I’m currently on maternity leave and my husband was at work, I agreed to the appointment. The salesman turned up late and immediately made me feel uncomfortable. He came in, sat on my sofa, and asked where my husband was. When I explained he was at work, he said he couldn’t give me a quote unless both of us were present.

He then started complaining about his colleagues, saying they should have told me this beforehand. While calling the office in front of me, he referred to me as “the Mrs,” which felt dismissive and unprofessional. They agreed they would call later that evening to rearrange an appointment with my husband present — but nobody ever called.

The whole experience felt outdated, unprofessional and honestly quite uncomfortable. I feel like we dodged a bullet by not going ahead with them.

To top it off, as he was leaving he randomly asked whether my baby was a boy or a girl. Very strange experience from start to finish.

We were cold called by a gentlemen who offered us a quote in fixing our garage door and a gate leading into our garden.

The next day a different man showed up over an hour late, only to tell us the company doesn't fix anything and proceeded to try and sell us a new garage and garden door for over £2000.

Once he realised we weren't prepared to commit to a triple figure sale after 5 minutes of looking through a brochure for something we never asked for, he ripped it out of my partners hands and stormed off, muttering under his breath.

Complete time wasters and very unprofessional, will say anything to get their foot in the door. I can only imagine what sort of quality work they're doing if this is how they attempt to get new customers. I would avoid at all costs.

Cowboys total cowboys.
For your own good and the good of your money stay well away from this lot. If you do proceed whatever you do, pay by credit card at least you will have some rights. DO NOT pay with a debit card or do a bank transfer. Before they go check everything, firstly if they cleaned up as they do not cover carpets, use crawling boards and leave all their crap and cigarette ends outside.

I had a lot of complaints which they totally ignored, I phoned the office countless times and all I got was empty promises. I wrote a review here on Trustpilot and got a response. Then nothing, I sent countless emails, no response. I wrote another review and again a response, but nothing. I sent letters recorded delivery, no response. Another review and response. They hate complaints that people can read.
With every window that they fitted there was a fault or damage which they caused. After months of complaints and the threat of legal action, they replaced one frame which was is a worse state than the one they removed.
There is so much more to all this so I will be writing updates.

Very happy with the work AWR did on our guttering and fascias, the builders were very professional and friendly and let us know the process they would be doing. All in all a great job.
The only issue is we are still waiting for the scaffolding to be taken down a week after the job was completed, but I know that is more to do with the scaffolding company than AWR.

Survey on time ,builders punctual finished base on time.
Fitters worked on the worst day for bad weather ,through to 8pm water tight.
One panel of glass cracked when fitting .
Identified and ordered.
Fitted on completion day
All in all no issues

We got several new windows and some blown windows replace, overall happy with the work but definitely a lot of room for improvement. Whilst we were having the work done we had another sales person come and try and sell us more changes which was not appreciated, there was damage done to the wallpaper around the windows, lots of rubble and plastic waste left both inside and outside the house, also as part of the install we needed scaffolding putting up, I asked them to delay taking it down so national Grid could put a powerline back in place (that they asked us to move for the install) which they did but then had to chase when it would be removed, they said they would get back to me but they never did and they just turned up at 7:30 in the morning and started taking it down.

I was very impressed with the representative, the surveyor and the installers, who did an excellent job and left everything clean and tidy.
I would definitely recommend the company to anyone looking for new windows.

We had fascia’s and soffits replaced by AWR.
They did an amazing job! They went above and beyond and even swapped some broken roof tiles for us while they were up there! They left the job clean and tidy and the price was very competitive too.

Won’t stop pestering even though we told them we have had the guttering done cheaper elsewhere. Also, some very interesting staff members obsessed with my ‘ethnic name’, the man that knocked on my door told me how unusual my name was as did the guy who called to pester us on the phone. I have just received ANOTHER call where the men clearly did not realise they had reached me as I heard them guessing what colour/ country I am from. They called back and when I questioned him the ma said “no you’re fine it’s okay I just have an interest in unusual names I’m not racist” 😳

100% 👋👋👍👍
Thank you AWR

Fitters were excellent the scaffolding installers less so which has dragged the score down to 2🙈🌠stars! No kick boards fitted to scaffolding platforms and walkway boards* not fixed to scaffolds! Turners were also* not used but 45deg angled safety support/legs were. There was nil signage for scaffolding * examination 🧐 checks. Nor was there a sign for overhead signage or above 5mtr overhead working at height (WAH) Regulations. When brought to their attention the scaffold team said they did not have a ‘gang boss’ or supervisor ! The installation team of soffits and facias and the product(s) are good. Look good value - but your company need to do checks on the scaffold sub let contractors. HSE / NEBOSH Gen Cert qualified property owners reviews are my own but correct in what I witnessed. J N W Cambs.

Overall very satisfied with the work carried out, fitters did a good job fitting the windows, doors, porch, only down side was damaged to the frame of the porch to which someone tried to hide with silicone !!!. It would have been better if damage was pointed out in the first place. After speaking to AWR the damage part was replaced within a couple of days.