I was very satisfied with the work carried out on my property on the 7th of July 2026,the work was very professional and good quality the young man who did the fitting of my gutters and fascias wor... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Unprofessional company with inflated prices and poor customer service. Our installation date changed 3 times, one of them with very short notice (2 hrs before the appointment), resulting in restricted... See more
Company replied
Hello it's Steve I had father and son team put new windows and new front door thay did an awesome job couldn't ask for better very polite had no problems took 2 days has expected came this Friday a... See more
Company replied
From Bryan. The 2 workmen never stopped at all. They got on with the job straight away they were very polite and professional they put new glass in our conservatory and a new door frame and double do... See more
Company details
About All Weather Roofline
Written by the company
Contact info
Carside Park, unit 2, Hatfield, dn7 6az, Doncaster, United Kingdom
- 0800 612 2127
- info@allweatherroolfine.com
- allweatherroofline.com
Breach of guidelines
Misogyny
I've just had a phone call from Jack.
Jack called to see if i still wanted to talk about fixing a window at the front of my house.
When I confirmed my interest.
He then said. "Its owned by you and your husband?"
I said, "no i own it."
He said, "oops sorry I married you off. No partner then?"
I said, "no i do, but its my house."
He said, "well we like to see you together."
I said, "Well its my house. He doesn't own it."
He insisted.
I said lets cancel this.
I won't be going with your company ever. No matter what deals you have.
Next I'll need a man to sign for me to have a credit card or open a bank account...
Jack's conduct sucks.
June 16, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your feedback, and we're sorry to hear that the call left you feeling frustrated.
To clarify, our policy of requesting that all homeowners or decision-makers be present during an appointment is not based on gender, marital status, or ownership assumptions. It is a company-wide policy that applies to all households, regardless of who owns the property.
The reason for this is to ensure that everyone involved in making decisions about the proposed work has the opportunity to hear the same information, ask questions, and understand any quotations or recommendations provided. This helps to avoid misunderstandings and prevents situations where information has to be relayed second-hand.
We appreciate that in your situation you are the sole homeowner, and Jack's question regarding your partner was intended solely to establish whether anyone else would be involved in decisions relating to the project.
However, we do feel it is unfair to characterise the conversation as sexist when the same policy would have been explained to any customer in the same circumstances.
While we respect your decision not to proceed, we stand by a policy that is designed to ensure transparency, fairness, and clarity for all parties involved in a home improvement project.
We wish you the very best with your future plans.
Advertisement
Would recommend
We had the fascia’s, soffits, guttering replaced and also the conservatory roof changed from Perspex to tiled. Reasonably priced in comparison to other companies, work completed as scheduled and property and us as the homeowners, respected. Clean and clear at the end of each day of work was very much appreciated.
In my opinion, a five star experience and job completed to our five star satisfaction.
June 1, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your wonderful review. We’re delighted to hear that you were pleased with your new fascias, soffits, guttering, and conservatory roof replacement.
It’s great to know that you found our pricing competitive and that the work was completed as scheduled while respecting both your home and your family throughout the installation. We take great pride in keeping work areas clean and tidy at the end of each day, so we’re especially pleased that this was appreciated.
Thank you for your kind words and for awarding us a five-star rating. We’re thrilled that the finished result met your expectations, and we truly appreciate your recommendation and support.
Kind regards,
AWR
The new conservatory has brightened the…
The new conservatory has brightened the whole property and created a more usable space. The workmanship is excellent and the finish looks great.
June 2, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your wonderful feedback. We’re delighted to hear that your new conservatory has transformed the space and made it more enjoyable to use. It’s great to know that you’re pleased with the workmanship and the finished result. We truly appreciate you taking the time to share your experience.
Obliging Company
New door and window replacement in 3 rooms. I had set my heart on a particular door I had seen but AWR didn’t do anything similar. I asked if they could mimic the one I liked and without breaching any copyright, they designed a very similar door for me.
I had been given a date for installation but this was pushed on for a month due to not being able to acquire the glass needed for the door. Installation on the day was quick and efficient.
Two days later, we realised the fitters had not fit the cappits (we’re renovating this house so everywhere is a mess and we’d overlooked the cappits).
AWR came to fit the cappits a week later saying cappits were on the order but mustn’t have been on the fitters’ work sheet.
The only thing I would say is communication is a little erratic. One day contacting me, another day my husband and no communication regarding installation day re: confirmation or timing. This was on a Tuesday after a Monday bank holiday and needed to move furniture etc.
We are pleased with the work. All in all a good company.
May 26, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for taking the time to leave such detailed feedback.
We're delighted to hear that we were able to create a door design that closely matched your vision and that you're pleased with the finished result. It's also great to know that the installation itself was completed quickly and efficiently.
We do apologise for the delay in sourcing the specialist glass required for your door and for the oversight regarding the capps. While we're pleased the issue was resolved promptly, we understand this shouldn't have happened in the first place.
We also appreciate your comments regarding communication. Clear and consistent communication is something we strive for, and your feedback highlights areas where we can improve, particularly around installation updates and ensuring all correspondence is directed appropriately.
Thank you again for your patience and understanding throughout the process. We're pleased that, overall, you're happy with the work completed and we appreciate your recommendation of AWR.
Kind regards,
The AWR Team
They arrived at 8.30 ish
They arrived at 8.30 ish , they took a day to complete the soffits , fascia’s and guttering. Both guys was very friendly and polite, and left everything clean and tidy,
June 2, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your kind feedback. We’re delighted to hear that the team completed the work efficiently and that you found them friendly, polite, and professional throughout. It’s also great to know everything was left clean and tidy. We really appreciate you taking the time to share your experience.
Advertisement
The installation team arrived on time
The installation team arrived on time, worked efficiently and showed great attention to detail. Everything was completely to a high standard.
June 1, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your kind feedback. We’re delighted to hear that the installation team arrived on time, worked efficiently, and delivered such a high standard of workmanship. It’s great to know their attention to detail made a positive impression. We really appreciate you taking the time to share your experience.
Old school sales approach attempting to…
Old school sales approach attempting to use high pressure tactics such as both household members being present just to issue a quote. Very transparent and majorly reduces their credibility.
June 9, 2026
Unprompted review
Reply from All Weather Roofline
We’re sorry to hear that the appointment left you with this impression. For transparency and compliance purposes, it is our policy that all homeowners are present during appointments, however we appreciate that this approach may not suit everyone.
We value all feedback and are sorry that we did not meet your expectations on this occasion.
Work completed as explained
Work completed as explained. Workmen also explained what they were doing and how long it would take.
Wasn’t a big upheaval as I originally thought it would be.
Windows lovely and no complaints.
March 18, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that the installation was completed as explained and that our team kept you informed throughout the process. We understand that having work carried out on your home can sometimes seem daunting, so it's great to know the installation was less disruptive than you expected.
Most importantly, we're pleased that you're happy with your new windows. Thank you for choosing us, and we hope you enjoy them for many years to come.
Kind regards,
AWR
Very respectable disposed of all…
Very respectable disposed of all rubbish would 100% recommend
May 26, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your kind feedback!
We're delighted to hear that you were happy with our team's professionalism and that everything was left clean and tidy after the work was completed.
We really appreciate your recommendation and thank you for choosing AWR!
Advertisement
From the initial enquiry to the final…
From the initial enquiry to the final checks, the whole experience was handled professionally. The end result matched exactly what was discussed and we're very pleased.
June 4, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your kind feedback!
We're delighted to hear that your experience with us was professional from the initial enquiry right through to the final checks. It's especially rewarding to know that the finished result matched exactly what was discussed and that you're so pleased with the outcome.
Thank you for choosing AWR, and we hope you enjoy your home improvements for many years to come!
Appalling Customer Services.
We have spent a lot of money with AWR (2bay windows ,6 other windows & a composite door .) When a pane in one of the bay windows suddenly shattered , I immediately phoned AWR ,naively thinking that our loyalty & our 10 year warranty would be fine.
A gentleman came out & took photographs & measurements & said he would send the details to the factory that day, & Customer Services would let me know when the window would be fitted.
After 9 days I phoned Customer Services to see if they could give me an approximate date for the fitting. I was told I had to pay up front! I was angry & said I would never use AWR again , & would never recommend them to anyone else , but if I had to pay I had to pay & could they give me a date for the fitting. i was then told that the glass had not yet been ordered!! This really infuriated me & I said I could not believe that 9 days had elapsed & I had not been contacted at all. I was then told that my attitude was aggressive & that if I continued to complain, the phone would be put down on me. I replied that I was a retired teacher & knew my manners & the "gentleman "replied that if I was teaching his kids & spoke in that manner, he would report me to the head teacher .He then switched me straight through to the factory.
The window has now been fitted but I will never use this company again.Loyalty & a 10 year warranty count for nothing, & I think the way I was spoken to by Customer Services was absolutely appalling.
.
April 24, 2026
Unprompted review
Reply from All Weather Roofline
Hi Rosalie, I'm sorry to hear about the issues that have been caused, please can you leave your details so we can investigate,
Kind regards,
AWR
Back Door
Had a new back door fitted today by your company.A lovely young man called Luke came to do the job. He was polite, respectful and an extremely good worker. He did an excellent job on my door, it looks brilliant. I was so impressed that I have ordered new french doors to be fitted to my property as well. I would definitely recommend this firm. I am more than happy.
June 4, 2026
Unprompted review
Reply from All Weather Roofline
Thank you so much for your wonderful feedback!
We're delighted to hear how pleased you are with your new back door and the service provided by Luke. We'll be sure to pass on your kind words to him – he'll be thrilled to know his hard work, professionalism, and attention to detail made such a positive impression.
It's fantastic to hear that you're so happy with the result that you've decided to order new French doors as well. Thank you for your trust in our company and for recommending us to others.
We look forward to completing your next installation and hope you enjoy your new door for many years to come!
Kind regards,
AWR
Excellent sales canvasser
Had a really polite guy called Michael arrange for me to have a quote, after speaking to the office to confirm. A sales rep turned up who was a little eager to make a sale but was very professional and we agreed on a fair price. Very happy with the final outcome, my windows look brilliant the workmen did clean up and I am very pleased. Would recommend and use again.
June 1, 2026
Unprompted review
Reply from All Weather Roofline
Thank you, Alesha
We're pleased to hear that Michael and our office team helped get everything arranged smoothly, and that you found our sales representative professional throughout the process. We always aim to provide a fair and transparent service from start to finish.
It's fantastic to know you're happy with your new windows and that the installation team left everything clean and tidy. Your recommendation means a great deal to us, and we'd be delighted to help you again in the future.
Thank you for choosing AWR.
Advertisement
Want to say how delighted we are with…
Want to say how delighted we are with the conservatory, showed such respect for the ornamental garden they had to navigate, Michael was good to speak to and glad I went along.
April 15, 2026
Unprompted review
Reply from All Weather Roofline
Thank you so much for your kind words. We're delighted to hear how pleased you are with your new conservatory.
It's great to know that our team showed the care and respect your ornamental garden deserved throughout the installation, and we're pleased that Michael was able to help make the process a positive experience from the start.
Thank you for choosing us and for taking the time to share your feedback. We hope you enjoy your new conservatory for many years to come.
The team worked well but left work…
The team worked well but left work undone for over a month after finished not all the sealing was completed.
April 3, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your feedback. We're pleased to hear that you felt the team worked well during the installation.
We're sorry to hear that some of the sealing work remained incomplete for longer than expected. This is not the level of service we aim to provide, Your comments have been noted and will be shared with the relevant team to help us improve our aftercare and communication going forward.
Thank you for bringing this to our attention.
Professional
Hi Ryan just wanted to say thank you for your professionalism and dedication. Very happy with the door and the new glass for our window. Your team who fitted them are amazing too.
Thank you once again for going above and beyond for letting us have our deposit worth. God bless you and your team.
Liz and John Rein
May 29, 2026
Unprompted review
Reply from All Weather Roofline
Hi Liz and John,
Thank you so much for your lovely review. It really means a lot to hear how happy you are with the new door and window glass.
We always try to give the best service possible, so I’m glad we could help and make everything right for you. I’ll also make sure your kind words are passed on to the fitting team — they’ll really appreciate it.
Thank you again for your support and trust in us.
Kind regards,
AWR
I would recommend this company
I would recommend this company their rep was honest ,knowledgeable and very professional .
May 21, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for the recommendation! We really appreciate your kind words. We're delighted to hear you found our representative honest, knowledgeable and professional throughout the process. Thanks again for choosing AWR!
Advertisement
Very disappointed with my overall…
Very disappointed with my overall experience with this company. Windows and doors were fitted well but no internal windows sills replaced, so brand new windows and 20 year old sills which now look hideous, had to ask for my patio blinds back as the fitter had removed them and took them to the van for himself, he also asked for the window and door keys for the old ones removed as they like to reuse them? Loads of rubbish and empty silicone bottles left in the gutters and a broken roof tile. I have contacted them 4 times now by email and phone, sent photos of the rubbish left and had many promises to follow-up, all have been in vain. Managed to get through to someone today who said an appointment is booked for the 3rd of June to empty the rubbish out the gutters. When I asked when was you going to let me know she said she wasn't sure why i hadn't been told, when i asked about the window sills she said they don't do internal sills. Very unprofessional company only interested in taking your money and not providing a service or product worthy of the price charged. Birkhead De21 6pz
May 27, 2026
Unprompted review
Reply from All Weather Roofline
Hi Sarah,
After speaking with the installations dept, I have been informed that the patio blinds were screwed in to the frame which was removed and were returned to you as soon as you mentioned you wished to reuse them.
In regards to the keys, these are generally reused so that the old doors and windows can be recycled and deglazed (which is much harder if unable to access the screw heads due to a locked door or window.)
I hope this helps clear up any misunderstandings and we will be out on the 3rd June to remove any waste that has been left behind. Again, we apologise for any inconvenience.
Kind regards,
AWR
Hi Sarah,
Sorry to hear about the issues you have experienced please can you provide your details so we can investigate.
Kind regards,
AWR
Main contact was Louise
Main contact was Louise, she was brilliant. On fitment one window was cracked in transit, had to wait 10 days for it to be replaced. Main issue was that when the fitters finished, they left with cleaning up. They left my front room and porch littered with build debris, dust and bits of plastic. Took me 2 hrs to clean up their mess
May 5, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your feedback. We’re pleased to hear that Louise provided such a positive experience and that the issue with the damaged window was resolved.
We’re sorry to learn that the clean-up after installation did not meet expectations. This is not the standard we aim to provide, and we understand the frustration caused by having to tidy the area yourself. Your comments have been noted and will be shared with the relevant team as part of our ongoing improvements.
Thank you for taking the time to share your experience.
Great fitting
Great fitting, only took a day , did have complications with the lintel not being fitted but did have the guys come out and get it sorted
March 20, 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your feedback. We’re delighted to hear that you were pleased with the fitting and that the work was completed efficiently in just one day. We also appreciate your understanding regarding the issue with the lintel, and we’re pleased the team was able to return and get this resolved for you. Thank you for taking the time to leave a review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.