All Weather Roofline 

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Rated 1 out of 5 stars

Tried to make a booking for a close friend who is concerned about being ripped off so tasked me with organising. I spoke to AWR and I got a barrage of abuse from a manager stating they “Dont deal... See more

Company replied

Rated 5 out of 5 stars

Very jolly helpful sales lady. The installation had to be changed due to sickness and a vehicle problem but the door is very substantial, well made and looks beautiful. Installation team were real... See more

Company replied

Rated 1 out of 5 stars

The fitters arrived unprepared 4 years ago. Destroyed internal decoration to all area where the windows were replaced. Head office were unhelpful and we had to fight for them to pay for professionals... See more

Company replied

Rated 5 out of 5 stars

Very Good Very Nice,,, effortless from start to finish.. Had gutterings and facia and soffits done,, I must say what a fantastic job done by the fitters the house looks completely different,,. Would... See more

Company details

  1. Double Glazing Installer
  2. Garage Door Supplier
  3. Home Improvement Store
  4. Security System Installer

About All Weather Roofline

Written by the company

AWR Logo
  All Weather Roofline
  Established in 2006, All Weather Roofline are a supply and install company, providing the full service from start to finish. This means that we are solely responsible for our surveyors, products and the installation itself meaning that we are able to quality assure every step of the journey from initial consultation through to fitment and aftercare.
 
     
  Starting with a team of expert surveyors, who visit your property and perform a detailed report on what will be needed for the installation, All Weather Roofline work to the highest industry standards. We also have a customer service department who deal with any aftercare issues. Our products also carry a 10 year warranty.
     
  We pride ourselves on the quality of our work, value for money and the satisfaction of our customers. Our friendly staff have over 30 years of experience in the UPVC products industry and strive to make the very best of your home in order to improve your overall comfort, security and the quality of your family life.
 
   

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All reviews

(1,266)

261 reviews in the last 12 months

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Rated 3 out of 5 stars

Some improvements to make

We got several new windows and some blown windows replace, overall happy with the work but definitely a lot of room for improvement. Whilst we were having the work done we had another sales person come and try and sell us more changes which was not appreciated, there was damage done to the wallpaper around the windows, lots of rubble and plastic waste left both inside and outside the house, also as part of the install we needed scaffolding putting up, I asked them to delay taking it down so national Grid could put a powerline back in place (that they asked us to move for the install) which they did but then had to chase when it would be removed, they said they would get back to me but they never did and they just turned up at 7:30 in the morning and started taking it down.

April 21, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your feedback. We’re pleased to hear that you’re overall happy with the work, but we’re sorry to learn about the issues you experienced during the process.

This is not the level of service we aim to provide, particularly regarding the additional sales visit, damage to your property, site cleanliness, and communication around the scaffolding. Your comments have been noted and will be taken seriously as part of our ongoing improvements.

We appreciate you taking the time to share your experience.

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Rated 5 out of 5 stars

Excellent company

I was very impressed with the representative, the surveyor and the installers, who did an excellent job and left everything clean and tidy.
I would definitely recommend the company to anyone looking for new windows.

April 10, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your kind feedback. We’re delighted to hear that you were impressed with our team throughout, from the initial visit to the installation, and that everything was left clean and tidy. Your recommendation means a great deal to us—thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Great job by AWR

We had fascia’s and soffits replaced by AWR.
They did an amazing job! They went above and beyond and even swapped some broken roof tiles for us while they were up there! They left the job clean and tidy and the price was very competitive too.

March 26, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your wonderful feedback. We’re delighted to hear that you’re so pleased with your new fascias and soffits, and that the team went the extra mile while on site. It’s great to know the work was completed to a high standard and left clean and tidy. We really appreciate your kind comments and your support.

Rated 1 out of 5 stars

Racist and pestering staff

Won’t stop pestering even though we told them we have had the guttering done cheaper elsewhere. Also, some very interesting staff members obsessed with my ‘ethnic name’, the man that knocked on my door told me how unusual my name was as did the guy who called to pester us on the phone. I have just received ANOTHER call where the men clearly did not realise they had reached me as I heard them guessing what colour/ country I am from. They called back and when I questioned him the ma said “no you’re fine it’s okay I just have an interest in unusual names I’m not racist” 😳

April 21, 2026
Unprompted review
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Reply from All Weather Roofline

We also apologise for the repeated contact after you had made it clear you were not interested. This should not have happened.

We take this matter very seriously and would like to investigate it fully. Please reply with your details as per our request via Trust Pilot.
Kind regards,
AWR

Rated 5 out of 5 stars

100% 👋👋👍👍

100% 👋👋👍👍
Thank you AWR

March 30, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for the great feedback, it really means a lot to us! 👋👍
We’re glad you’re happy with everything, and we appreciate you choosing AWR.

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Rated 2 out of 5 stars

Fitters were excellent, the scaffolding…

Fitters were excellent the scaffolding installers less so which has dragged the score down to 2🙈🌠stars! No kick boards fitted to scaffolding platforms and walkway boards* not fixed to scaffolds! Turners were also* not used but 45deg angled safety support/legs were. There was nil signage for scaffolding * examination 🧐 checks. Nor was there a sign for overhead signage or above 5mtr overhead working at height (WAH) Regulations. When brought to their attention the scaffold team said they did not have a ‘gang boss’ or supervisor ! The installation team of soffits and facias and the product(s) are good. Look good value - but your company need to do checks on the scaffold sub let contractors. HSE / NEBOSH Gen Cert qualified property owners reviews are my own but correct in what I witnessed. J N W Cambs.

March 12, 2026
Unprompted review
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Reply from All Weather Roofline

Hi John,

Sorry to hear about the issues you experienced with the scaffolding company. Please can you provide your details so we can investigate further.

Kind regards,
AWR

Rated 4 out of 5 stars

Overall very satisfied with the work…

Overall very satisfied with the work carried out, fitters did a good job fitting the windows, doors, porch, only down side was damaged to the frame of the porch to which someone tried to hide with silicone !!!. It would have been better if damage was pointed out in the first place. After speaking to AWR the damage part was replaced within a couple of days.

March 5, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your feedback. We’re pleased to hear that you’re overall very satisfied with the work carried out and that the team did a good job with the installation.

We’re sorry to learn about the issue with the porch frame and understand your concerns regarding how this was handled. This is not the standard we aim to provide, and your comments have been noted. We’re glad we were able to resolve this quickly for you and appreciate you bringing it to our attention.

Rated 5 out of 5 stars

Professional

Friendly service arrived on the date and time arranged. Quick and even cleaned up afterwards. Follow up service was an extra just to check we were happy. Would definitely recommend to anyone for any work they undertake

April 7, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your lovely feedback. We’re delighted to hear that everything ran smoothly, from arriving on time to completing the work quickly and leaving everything clean and tidy. It’s also great to know you appreciated the follow-up service. Your recommendation means a great deal to us—thank you for taking the time to share your experience.

Rated 1 out of 5 stars

Terrible business I wouldn’t use this…

Terrible business I wouldn’t use this company, they mismeasured the survey the product didn’t fit. their fitters were told to fit half of the job (without correct safety gear) and when I refused works manager was ultra aggressive and have remains so since. The fitters then tried to move lights by chopping through live cables with a brick bolster. Not to mention the product is terrible quality and I selected tiles colour and they are no tiles just GRP that’s painted. I have told them keep my deposit but now they are threatening on the phone

April 16, 2026
Unprompted review
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Reply from All Weather Roofline

We take these matters extremely seriously, particularly regarding safety, communication, and the quality of products supplied. We would like the opportunity to investigate this fully and address your concerns as a priority.

Please provide details as requested via Trust Pilot so we can look into this further.
Kind regards,
AWR

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Rated 5 out of 5 stars

Very happy customer!

Our order included a larger number of windows as we have an end terraced house, but the team managed to fully complete all of the installation, with a new front door, within one day. We were booked in for 2 days, but they worked constantly to complete everything to a high standard, within the day. They have a wide range of choices of designs and materials to suit taste and budget.
Any questions I had have been promptly and professionally responded to. I would fully recommend AWR for your new windows and doors.

April 6, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your fantastic feedback. We’re delighted to hear that the team completed your installation to a high standard within the day, despite the scale of the project. It’s also great to know you were pleased with the range of options and the support provided throughout. Your recommendation means a great deal to us—thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Worked hard

Luke did my back door worked hard and cleaned after himself did a fantastic job.
Steve did a fantastic job got all my windows done and front door done and worked hard.
Really pleased with the work and would recommend them to anyone great lads

April 7, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your fantastic feedback. We’re delighted to hear that you’re so pleased with the work carried out and that Luke and Steve made such a positive impression. It’s great to know the team worked hard and left everything clean and tidy. Your recommendation means a lot to us—thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Excellent had new windows fitted no…

Excellent had new windows fitted no problems at all from start to finish will be using again soon Thankyou to Robbie and his mate don't no his name who did it for us😀😀😀

April 7, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your wonderful feedback. We’re delighted to hear everything went smoothly from start to finish and that you’re so pleased with your new windows. We’ll be sure to pass your thanks on to Robbie and the team. We look forward to working with you again soon.

Rated 1 out of 5 stars

Still not completed.

Still not completed.
Wrong glass
Wrong handles
New handle fitted wrong way round
new fitted but fitter broke them
Windows not level
Discoloration
The list goes on
No calls from management to apologise
since august 2025.
rude customer service that's when the phone gets answered.
No one has been out to do a final inspection ***
STILL NO ONE HAS BEEN ROUND TO SIGN OFF
FITTER BROKE ORNAMENT AND DIDNT SAY
SHOCKING SERVICE!!!!!!

February 20, 2026
Unprompted review
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Reply from All Weather Roofline

We’re very sorry to read about your experience and we would welcome the opportunity to review your case properly and work towards a resolution. Please reply via Trust Pilot with your details so this can be investigated as a priority.

Thank you for bringing this to our attention.

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Rated 5 out of 5 stars

New Soffits and Fascia - Great Job!

Just had my soffits and fascias replaced and all gutters and downpipes also. Very pleased with the results and the professionalism of the installers ( Big thanks to Joe and Conner). Work area was also left spotless before they departed. Would highly recommend this company.
Steve Clarke.

April 8, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your fantastic feedback, Steve. We’re really pleased to hear you’re so happy with your new soffits, fascias, and guttering. Joe and Conner will be delighted to receive your kind words—they take great pride in their work and in leaving everything clean and tidy.

We truly appreciate your recommendation and your support.

Rated 1 out of 5 stars

Well your guys came out to sort the guttering but been raining 2 hours ago but the guttering is still half full of water and its stopped raining over 1 hour ago.

Damaged my electric charging point and they put guttering and new roof on my outhouse and they havent put the guttering on wrong because when it rains the water doesnt run off and go down the down pipe it just stops in the middle and we have had them out twice and it still isnt done properly . I wish we would of gone else where we paid over £5000 for it .

March 6, 2026
Unprompted review
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Reply from All Weather Roofline

Hi Mr Rees, sorry to hear about your on going issues. Please can you provide your details so we can investigate further.

Kind regards
AWR

Rated 5 out of 5 stars

From start to finish …

From start to finish …. brilliant.
Every member of staff, from the salesman to the office staff and the guys who fitted the windows and front door, were without fault and so helpful.
I thought I may have to do some redecoration after the work had been completed but you honestly couldn’t tell they’d been changed.
Well done AWR.

March 17, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your fantastic feedback. We’re delighted to hear that every member of our team—from sales to installation—provided helpful and professional service. It’s great to know that the work was completed so seamlessly that no redecoration was needed. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

The facias and soffits and gutters look…

The facias and soffits and gutters look brilliant. The only little thing is that where they put screws in the downpipes , they didn't cover them. We bought screw covers to fit them and now they look absolutely brilliant. Fitting was quick as well!

March 11, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your feedback. We’re delighted to hear that you’re so pleased with the finished look of your fascias, soffits, and gutters, and that the fitting was completed quickly.

We also appreciate you highlighting the issue with the screw covers on the downpipes. Feedback like this is really helpful and allows us to continue improving the finishing details of our work. Thank you again for taking the time to leave a review.

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Rated 5 out of 5 stars

Window and garage door.

Fitted a front window including lower panelling and electric garage door. Work carried out cleanly and efficiently and all debis and removed items taken away.
Recommended.

March 14, 2026
Unprompted review
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Reply from All Weather Roofline

Thank you for your kind feedback. We’re delighted to hear that the work was carried out cleanly and efficiently, and that everything was left tidy once completed. Your recommendation is greatly appreciated, and we thank you for taking the time to leave a review.

Rated 1 out of 5 stars

Hard sales technique - Appalling Customer Service

I wanted to leave this review because of the awful sales phone call I experienced yesterday.
A salesman did a cold call at our house. He was delightful, friendly and pleasant. I agreed to getting a free quote for a new garage door as the quote would be valid for 12 months. I also agreed to a QUICK evening meeting. So far, so good.
When I got a phone call for the meeting confirmation about 40 minutes later, the phone salesman was very pushy. He started with did I have a partner? - which as I pointed out was irrelevant to them giving me a quote. When he said that they needed my partner to be in the meeting as well (that would not necessarily be a quick meeting), I explained that any partner I may have was not necessary at all or even possible. I also explained that I would NOT be making any decision in that meeting as I had at least 12 months to go with the quote. At this point the sales man said OK, bye. I asked if that meant they were coming to do the quote. He replied no, he had cancelled the appointment and then rang off. The manner of the phone salesman was aggressive, pushy and I felt that this was unbelievably rude. As I am genuinely considering replacing my garage door, I can assure this company that without a doubt I WILL NOT be using them ever based on this example of their customer contact. I will not be higher power pressured into a decision or treated rudely because I refuse to comply to their demands!
One star rating is too much!!!!
Having written this review, I read someone else's similar review and heartily agree. I would also like to pre-empt the Company's reply of talking to the Home Owners. I own my property and no mention was made of who the home owners were in my house. They are using a disgusting approach to sales and I recommend that they are not given the time of day!

March 31, 2026
Unprompted review
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Reply from All Weather Roofline

Hi Deana,

Sorry to hear about the issues you experienced,

To clarify, we do ask that all homeowners are present during the appointment, as this ensures everyone receives the same clear and accurate information and allows any questions or decisions to be discussed together.

Please could you provide your details so we can investigate further.

Kind regards,
AWR

Rated 1 out of 5 stars

Pushy, Patronising and Outdated

Had someone knock on the door explaining a “no-fuss” quote for new windows as they were working down the road. He said I would be contacted regarding a quote.

The office then called three times, and the original guy also rang again trying to get me to answer. I was busy at the time and could have called back when I was available. Despite this, there was pressure to arrange a visit the same day, which I declined and suggested tomorrow morning instead when I’d actually have time.

What really didn’t sit right with me was being told it was a “safeguarding concern” that my partner wouldn’t be home during the quote. As a qualified safeguarding lead in a school, I found this both inaccurate and quite frankly laughable. It felt like a completely inappropriate excuse to push for my partner’s presence.

More importantly, it came across as though you were only interested in dealing with my partner rather than me, a woman — as if I wouldn’t understand the information or be capable of making decisions about MY own home. I found that quite patronising and outdated.

Overall, the approach felt pushy and dismissive, and it left a poor impression before you’d even provided a quote.

March 31, 2026
Unprompted review
All Weather Roofline logo

Reply from All Weather Roofline

Good afternoon,

We’re sorry to hear about the issues you’ve raised. Please send your details via Trustpilot so we can investigate this matter further.

For transparency and compliance, it is our policy that all homeowners are present during the appointment.

Kind regards,
AWR

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