Approval Genie Reviews 5,067

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, praising their professionalism, patience, and dedication to helping them find the right vehicle. Many people appreciate the smooth and stress-free service, noting the efficiency and ease of the overall process, especially regarding financing and customer support. However, some customers also noted issues with the product, specifically receiving vehicles with damage or mechanical problems shortly after purchase. A few other people felt pressured during the sales process or experienced poor communication regarding vehicle details and promised inclusions like extra keys or specific features.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised individual staff members like Harry,... See more

Service

People report positive experiences with service, often highlighting the professionalism and dedication of the... See more

Product

Users describe ambiguous interactions with the product. Some customers received vehicles in excellent... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as fast, easy, and... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting helpful and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Approval Geanie (Chop) was a great sales person he was patient and went out of his way to explain everything and made sure we understood everything, he's great. He took his time and helped us with the... See more

Rated 5 out of 5 stars

Shout out to Mr. CHOP! I had an amazing experience with Approval Genie from start to finish. Mr Chop was very professional, patient and he truly went above and beyond to help me get a car that f... See more

Rated 5 out of 5 stars

I was desperate about having a financing for a new car. But my first discussion with Jennifer changed it into hope. She handled everything so well and so professionnaly till i got it. I am satisfy w... See more

Rated 5 out of 5 stars

Ruchi Sharma, was open and honest worker who understood what I required in a vehicle. Her and her fellow workers listened to what I said and did everything to make buying a vehicle a great experience.... See more


Company details

  1. Car Dealer
  2. Car Finance and Loan Company
  3. Used Car Dealer

About Approval Genie

Written by the company


Approval Genie helps hard-working Canadians rebuild their credit, one car loan at a time.

Each customers’ needs are unique. At Approval Genie, we truly listen to our clients and our customize car loan and auto financing solutions to ensure they get an auto loan and a vehicle that fits their budget and lifestyle. Everyone deserves an affordable car loan.

Our car dealerships offer a second chance to rebuild and improve your credit score with a car loan.

Join hundreds of thousands of happy Canadians - improve your credit while you drive - get approved today!
Get a Car Loan now!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

One happy customer

I had Chop Chopra as my finance manager, he was an excellent help with the process. He made everything clear and laid everything out for me to purchase my new to me vehicle. I’d highly recommend Chop!!
Thank you again
- Mitchell

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

I was in a challenging position and my…

I was in a challenging position and my advisor Bin, was very understanding, patience, and explained the entire process where it was understood without second guessing anything. Bin is very knowledgeable and a great people person and amazing customer service skills etc.

January 28, 2026
Rated 5 out of 5 stars

I recommend going to Jennifer she went…

I recommend going to Jennifer she went above and beyond and made things so easy for me to get my vehicle and she knew exactly what I wanted and needed for a vehicle and I’m so happy with my experience with her so if you’re ever getting a vehicle at approval, approval go to Jennifer

February 2, 2026
Rated 5 out of 5 stars

Thanks to Chop

I had a great time working with Chop on doing my trade in. He helped me along the whole process as it’s my first time.
Thanks

December 21, 2025
Rated 5 out of 5 stars

I purchased a Ford Edge and I couldn’t…

I purchased a Ford Edge and I couldn’t be happier with my experience. Ben was knowledgeable, respectful, and never pushy. He took the time to answer all of my questions and made the whole process stress-free. The manager was also excellent and made sure everything was handled properly. The service was professional, transparent, and efficient. I would definitely come back and recommend this dealership to others!

January 21, 2026
Rated 5 out of 5 stars

Thanks to Richard and his efforts in…

Thanks to Richard and his efforts in finding me what I’m looking for in my budget range. Among other things he was able to accomplish in our interaction he was very hospitable very friendly and was a pleasure doing business with. Until next time.

January 20, 2026
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Thank you,Bennett Sharma I had a great experience with Approval Genie. The team was professional, responsive, and made the process smooth from start to finish. They helped me secure a car loan, which I really appreciated given my situation. Highly recommend them for anyone looking for straightforward and honest auto financing.

January 7, 2026
Rated 5 out of 5 stars

It was so great

It was so great, the team was there every step of the way, Martin sash every part of the team just friendly reliable and lovely to work with!!

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

They lied to me about everything that…

They lied to me about everything that was wrong with the Van that I bought a transit Van. If they told me I had a perfect carfax, no accidents, but it has an accident report. The whole top of my roof is smashed. They never sold me. That I told me not I'm very unhappy with them.I would never buy another vehicle through them ever again.This is my second one that I bought from you guys.No more you guys are the worst company ever

December 19, 2025
Unprompted review
Rated 3 out of 5 stars

Terrible experience

Well where do I start. I needed a vehicle and I spoke to Amber from Approval Genie and at first everything was great. She then handed me off to Mohit because he was closer to me and that was great. Unfortunately the service I got from Mohit was well lets say I get better service going to McDonalds. I not writing this review to sit here and explain everything but all i can say is that i will NEVER tell anyone at least anyone I know looking for a vehicle to go there. I was and still am very disappointed in how i was treated and the condition the car came to me in. Horrible service.

January 14, 2026
Unprompted review

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