Enrique was very thorough, very knowledgeable about different bugs, and very conscientious in his work, both in the interior service, as well as in the garage and the outside service. He also communic... See more
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Technician communicated well. He did a thorough job. My only negative is not about the technician, it is that your prices are too high. I may have to drop your services and find someone less expensiv... See more
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Great communication with my tech. He kept me up to date on his arrival, asked if I had any particular problems to check, then he left photos and a detailed message about his work.
Company replied
Ken does a fantastic job - discovered wasp nest I had not seen - was very very thorough in treating inside and outside my home - just very professional, courteous, and a pleasure having him here. Hi... See more
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Company details
- #2 of 6 best companies in Pest Control Service
Written by the company
Aptive Pest Control in Austin, TX provides trusted residential pest control services tailored to homes throughout Travis County and the greater Austin area. Our local team helps protect against pests like ants, spiders, cockroaches, mosquitoes, rodents, and more with customized treatment plans built around your needs. We’re committed to delivering effective solutions and dependable service backed by local expertise. Serving Austin and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Contact us today for a quote and choose the pest control plan that fits your needs.
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
7801 North Lamar, Suite E182, 78752, Austin, TX, United States
- 15127102494
We overthink pests so you don't have to.
4.4
Excellent
234 reviews
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Whoever is Managing Austin Texas needs…
Whoever is Managing Austin Texas needs to learn to actually communicate and reach out to customers who have requested a conversation... multiple techs, and multiple phone agents overseas have told me that a request has been sent (or a direct conversations has been had) with the Austin manager.. But I NEVER have received a call from him. I need to confirm that the pest treatment instructions for my property were added to my account ... they have been incorrect for years and I sent new text instructions to the last tech but he couldn't add them to my account and said the manager would have to. CALL ME to confirm they were added (and leave a voicemail if I don't answer!!!) 512-947-3705
May 20, 2025
Reply from Aptive Pest Control - Austin
Hi Jarod,
Thank you for sharing your experience with us. I’m really sorry to hear about the communication challenges you’ve faced with our Austin team—this isn’t the level of service we aim to provide at Aptive. I completely understand how frustrating it must be to feel unheard, especially when important treatment instructions for your property need to be accurately recorded.
I’m going to personally ensure that your instructions are reviewed and updated in your account as soon as possible. We truly appreciate your patience and the chance to improve your experience with Aptive.
-Jasmine
Neutral satisfication with the service
Tech seemed spent very little time doing the outside of the house, Scheduling a window for the service was a hassle. Had to be rescheduled
May 17, 2025
Reply from Aptive Pest Control - Austin
Hi Paul,
Thank you for sharing your experience with us. We’re sorry to hear that scheduling your appointment was more complicated than it should have been and that you felt the time spent on your home wasn’t up to expectations. At Aptive, we want every visit to be thorough and hassle-free, so your feedback is really important as we work to improve. Please feel free to reach out so we can review your service and make sure future visits meet the high standards you deserve. We appreciate you being part of the Aptive family and thank you for your patience as we strive to do better.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Emily,
Thanks so much for the kind words! We’re really glad to hear that our service has been making a difference in keeping your home comfortable—that’s exactly what we’re here for. At Aptive, we’re all about creating peace of mind through reliable protection, and it means a lot to know you’re seeing those results. We’re lucky to have you as part of the Aptive neighborhood!
-Jasmine
Great service
Gray listened and addressed my concerns regarding the amount of mosquitos coming in our home.
May 17, 2025
Reply from Aptive Pest Control - Austin
Hi Becky,
Thank you for sharing your experience! We’re so glad to hear that Gray took the time to really listen and address your concerns about the mosquitoes. At Aptive, we know how important it is to feel heard and cared for, especially when it comes to keeping your home comfortable.
We appreciate you being part of the Aptive family and are here whenever you need us. Don’t hesitate to reach out if you have any more questions or concerns — we’ve got your back!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Alicia,
Thank you for your kind words! We’re thrilled to hear our service professional was efficient, knowledgeable, and polite—that’s exactly the kind of experience we aim to provide at Aptive. We appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same dedication.
-Jasmine
Dylan
Dylan, did a great job with my treatment and he completed several things I had requested do to some sightings and concerns.
May 22, 2025
Reply from Aptive Pest Control - Austin
Hi Leander,
Thank you for sharing your experience! We’re so glad Dylan could address your concerns and handle the requests you had—it’s exactly the kind of attentive service we strive to provide at Aptive. We appreciate you trusting us to keep your home protected and look forward to continuing to support you with care and dedication.
-Jasmine
I dislike the fact that I waited at…
I dislike the fact that I waited at home all day for the treatment and the technician came in at 7:00pm. It kept me from getting things done outside my home because I was waiting. I want to change my service hours to be between the 8:00am to 12:00 noon.
May 8, 2025
Reply from Aptive Pest Control - Austin
Hi Eddie,
Thank you for sharing your experience -- we completely understand how frustrating it must have been to have your entire day held up waiting for the service. That's not the kind of inconvenience we ever want to cause. Your time is valuable, and we truly appreciate your patience.
Please reach out to us directly at socialmedia@goaptive.com so we can update your account and note your preference for a morning service window moving forward. At Aptive, we want our service to fit seamlessly into your life, not disrupt it -- and we're committed to making sure your future visits go more smoothly.
Thanks again for being part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Jacqueline,
Thank you for taking the time to share your experience! We’re so glad to hear that our team’s punctuality, clear communication, and thorough work have made a difference for you. At Aptive, we’re committed to providing reliable service you can count on, and your feedback truly motivates us to keep it up. Thanks again for being part of the Aptive family—we’re here whenever you need us!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Austin,
Thank you so much for the fantastic feedback! We're thrilled to hear you had an excellent experience with our knowledgeable customer service team. At Aptive, we’re committed to providing the best possible service, and it’s great to know that our team made a positive impact. We truly appreciate having you as part of the Aptive family and look forward to continuing to deliver top-notch care every time!
-Jasmine
Did what I asked.
May 5, 2025
Reply from Aptive Pest Control - Austin
Hi Ches,
Thanks for sharing your experience! We’re glad our Aptive service professional delivered exactly what you needed. We’re all about making pest control simple, dependable, and tailored to your requests—so it’s great to know we hit the mark. If there’s ever anything more we can do, just say the word!
-Jasmine
It is not service exactly
It is not service exactly. It is how much more expensive it has become for me--79 and retired--from when I started. Plus, my son and I have an LLC with animals, so we never have the backyard done (it would scare the birds). It has just become too expensive for me ($150.47) and I wish to cancel.
April 11, 2025
Reply from Aptive Pest Control - Austin
Hi Mary,
Thank you for sharing your thoughts, and I’m truly sorry to hear that our service has become a financial burden for you. We completely understand how important it is to stay within your budget, especially as circumstances change. At Aptive, we always aim to provide the best value for the services we offer, and we regret that the pricing no longer feels like the right fit for you.
I also understand your concern about the backyard treatment, especially with the animals and birds involved. We want to be mindful of your specific needs and make sure we’re providing the service that works best for you. If there’s any way we can assist with your cancellation process or help find a more suitable solution, please reach out to us directly at socialmedia@goaptive.com. We’d be happy to discuss this further and ensure everything is taken care of in a way that’s most convenient for you.
Thank you again for being part of the Aptive family, and we wish you all the best moving forward.
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Lou,
Thank you for taking the time to leave a review! We’re glad to hear that you received the photos and were satisfied with the service, even while you weren’t home. At Aptive, we strive to ensure you're always in the loop and that you can rely on us to get the job done right, no matter where you are. If you ever need anything else, don’t hesitate to reach out – we’re always here to help!
-Jasmine
Spic & Span & Bedone
Your representative and trainee knocked, asked if I wanted work inside? As I replied yes, he was covering his shoes to begin. They proceeded to examine all I asked for and his knowledge helped the extermination go very well.
April 21, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you so much for your wonderful review! We’re so glad to hear that both your service professional and their trainee were attentive to your needs and provided the thorough service you were looking for. At Aptive, we take pride in making sure every visit is both respectful and effective, so it’s great to know that their expertise made a positive impact. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide top-notch service to keep your home comfortable!
-Jasmine
Friendly and competent
Omar is always on time, professional, and efficient. He listens to our needs and responds. We are always glad to see him.
May 6, 2025
Reply from Aptive Pest Control - Austin
Hi Susan,
Thank you so much for sharing your experience! We're thrilled to hear that Omar has consistently provided excellent service by being on time, professional, and attentive to your needs. It’s great to know that you’re always happy to see him—it’s exactly the kind of experience we aim to deliver at Aptive. We truly appreciate your continued trust and are always here to help whenever you need us!
-Jasmine
New ant beds
Most of the ant beds have been taken care of, but we still have several new ones popping up.
April 26, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you for your feedback! We're glad to hear that most of the ant beds have been addressed. We understand how frustrating it can be when new ones pop up, and we truly appreciate your patience as we work to fully resolve the issue. Our team at Aptive is committed to ensuring your home stays comfortable, and we'll continue to focus on tackling those remaining ant problems. Please don’t hesitate to reach out to us at socialmedia@goaptive.com if you need any additional assistance! We're here to help.
-Jasmine
Better Communication Needed
I am retired and home for all the treatments. I like to know what is going on before it starts. I do have certain concerns that I like to express face to face.
At the last treatment, the tech missed filling up the mosquito container and it seems to be gone. It may not be mosquito time now but that is a top concern of mine.
April 14, 2025
Reply from Aptive Pest Control - Austin
Hi Patricia,
Thank you for sharing your feedback with us! We truly appreciate your trust in Aptive for your pest control needs. We understand how important it is to have clear communication and to address your concerns directly. We’re sorry to hear about the oversight with the mosquito container, and we absolutely take your concerns seriously. Our team will ensure that your mosquito treatment is properly handled moving forward, and we’ll be sure to review everything thoroughly during your next service.
Thank you for being a valued part of the Aptive family, and we look forward to continuing to provide you with excellent service!
-Jasmine
After a couple of rescheduled…
After a couple of rescheduled appointments, after scheduling them without my input or consent, they did not answer, and my login and password were disabled.
March 17, 2025
Reply from Aptive Pest Control - Austin
Hi Jose,
Thank you for your feedback. We're really sorry to hear about the challenges you've faced with your scheduling and account access. That's definitely not the experience we aim to provide. We understand how frustrating this must be and truly appreciate your patience.
Please reach out to us directly at socialmedia@goaptive.com so we can resolve these issues quickly and get everything back on track for you. Your satisfaction is important to us, and we want to ensure that we address your concerns in the best way possible. Thank you for bringing this to our attention, and we look forward to making it right!
-Jasmine
Reply from Aptive Pest Control - Austin
Hi Ray,
Thank you for your feedback! We're so happy to hear that our team was on time, communicated their arrival, and provided professional service. At Aptive, we take pride in delivering reliable and quality service every time, and it’s great to know we’re meeting your expectations. We truly appreciate your support and look forward to continuing to serve you!
-Jasmine
Professional and friendly service
Professional and friendly service. The technician addressed all the areas around my home that I had indicated and provided a good report, including photos of the treated areas.
April 29, 2025
Reply from Aptive Pest Control - Austin
Hi there,
Thank you so much for your wonderful feedback! We're thrilled to hear that our service professional provided professional and friendly service, and that all the areas around your home were thoroughly addressed. We’re also glad the report and photos were helpful to you—keeping you informed is important to us. We truly appreciate your trust in Aptive and are grateful to have you as part of the Aptive family!
-Jasmine
No comment at this time .
April 22, 2025
Reply from Aptive Pest Control - Austin
Hi Leshan,
Thank you for your review! We appreciate your feedback, even without a comment. If there's ever anything you’d like to share or if you have any questions, feel free to reach out. We're always here to help!
Thanks for choosing Aptive!
-Jasmine
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