Artisansofscotland Reviews 

93
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service from Artisans of Scotland. Bought the Cairngorm stone Sgian Dubh for my grandson's graduation and he loves it. Prompt delivery and good email contact.

Rated 5 out of 5 stars

Great experience with this company. I was unsure what sporran to buy for my wedding and after making contact with the company Neil sent pictures of some examples that suited my kilt and shoes.... See more

Rated 5 out of 5 stars

I'm rarely moved to leave reviews but this company really earned the 5 stars. The sporran was beautifully crafted and arrived promptly and well packaged. Neil and his team went above and beyond to pro... See more

Rated 5 out of 5 stars

Bought a pair of ghillie brogues for son. Product was excellent and well priced for quality (which is great). As bought unseen (as vendor don't have a retail outlet), comms with team was really quick,... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store

Information provided by various external sources

We love Scotland. It’s breathtakingly beautiful, steeped in history and heritage and has a fantastic culture of design and craftsmanship. There’s something special about this land we’re fortunate to call home. Throughout the country there are people with immense skill who are using both modern and traditional methods to handcraft beautiful Scottish products. We think these products, and the people who craft them should be celebrated across the world. The Artisans of Scotland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(93)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Great experience.

Great experience with this company.

I was unsure what sporran to buy for my wedding and after making contact with the company Neil sent pictures of some examples that suited my kilt and shoes.

After ordering my custom sporran I was kept up to date with its progress and sent a picture to ensure I was happy with the finished product.

The service was excellent and I would highly recommend them.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable Quality

I used their custom sporran maker as I needed something unique and the sporran is incredible. The workmanship is unmatched and the price was fantastic. I cannot recommend this company enough.

May 29, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Purchased a custom made sporran

Purchased a custom made sporran . Customer service was outstanding - both on the telephone and by email. Neil was very helpful in assisting me select the right fur, and the sporran was made and delivered very quickly. Am very pleased with the quality.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I ordered a sporran from Artisans of Scotland so I could know that as a gift the sporran would be genuinely made in Scotland and supporting Scottish materials suppliers and crafts people. The customer service from Neil and his team was oustanding and could not be bettered, the sporran itself is of the highest quality. Many thanks Artisans and I can thoroughly recommend you!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Sporran repair

The repair to my sporran was very high quality, performed quickly and cheaper than I had thought it would be.
The chat on emails was quick and actual human responses rather than automated.

February 10, 2026
Unprompted review
Rated 5 out of 5 stars

Kilt belt buckle

I bought a second kilt belt buckle - the first one for older son's new wedding outfit a few years ago - this second one for second son last month. Both delighted. Great design, perfect material and finish. Straightforward speedy transaction. xx

January 22, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service and products

Ordered two customised dress sporrans on separate dates. Quick turn around and excellent service. Both sporrans were great and even better than the custom visualiser. The second order was accompanied by a personalised note which was a nice touch and much appreciated!

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

My dog ate my tassel

The Challenge: replace a tassel on my Hector Russel sporran
Result: Neil delivered a superb result.
The replacement tassel is in place and my sporran looks perfect.
Great products and great service!
Thank you Neil!

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful Customer Service

I ordered a Sporan from Artisans of Scotland for my husband-to-be as a present for him to wear on our wedding day. Naturally with everything going on it was a bit of a late order. I emailed to check on delivery timelines and Neil provided prompt updates. Since there was going to be a slight delay with postage collection, Neil called and advised if there was any issues with the postage collection he would arrange to drive the item to Aberdeen where we live in time for the wedding. It was a huge weight off the mental load in the run up to the wedding to be able to tick off this item off, knowing it was in safe hands with a contingency plan. The backup delivery method wasn't required and the item arrived by post on time, but thank you Neil for such amazing service and a kind offer to a stressed bride-to-be.

June 9, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Superb customer service

The kind of customer service that you can only dream about! Neil was amazing to deal with, helpful; efficient and completely trusting. The belt and buckle I purchased was of the highest quality and totally surpassed my expectations. I can wholeheartedly recommend them.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Custom Sporran order - 10/10

I ordered a custom sporran. I was a little apprehensive as you’d expect with spending £300+ on something online from a website you’ve never used before. But I have to say I am thrilled with the results. Very fast turnaround. Quality is through the roof. So very happy. I have a high standard for my highlandwear and I will be proud to wear my new sporran! Fully deserving of the 5 stars and I will be back for more!

August 14, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional, personalised service

We cannot rate this company highly enough. Neil, in particular, offered an exceptional, personalised service - answering all our queries fully and promptly, providing detailed photos and even delivering our sporran in person, to meet our very tight deadline. The quality of the product is outstanding and we loved the way we could customise every detail to create a very special family heirloom. Huge thanks to all involved!

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

Above and beyond. I had placed an order with another company to have a kilt suit made for my wedding, but they said they could not get my preferred jacket. The other options just weren't cutting it so I looked elsewhere.
Neil managed to source the jacket in the next size up for me, and went above and beyond to offer solutions to make sure I had that exact jacket on my wedding day. He offered up the details of a tailor in London who pinned it and made it fit PERFECTLY.
I couldn't recommend them more highly. What a bloody nice bunch!!!

July 11, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great experience and product. Would buy again

Bought a pair of ghillie brogues for son. Product was excellent and well priced for quality (which is great). As bought unseen (as vendor don't have a retail outlet), comms with team was really quick, responsive and informative which led to getting to the right product and right size first time (although they had a solid returns option if that hadn't been the case). Would recommend and will purchase again.

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

1st class service

1st class service. This is our second custom made sporran and they are beautiful. So special to have initials and clan crest etched on the back. Made to our exact specifications, a very personal gift.

May 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look