Artisansofscotland Reviews 

93
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service from Artisans of Scotland. Bought the Cairngorm stone Sgian Dubh for my grandson's graduation and he loves it. Prompt delivery and good email contact.

Rated 5 out of 5 stars

Great experience with this company. I was unsure what sporran to buy for my wedding and after making contact with the company Neil sent pictures of some examples that suited my kilt and shoes.... See more

Rated 5 out of 5 stars

I'm rarely moved to leave reviews but this company really earned the 5 stars. The sporran was beautifully crafted and arrived promptly and well packaged. Neil and his team went above and beyond to pro... See more

Rated 5 out of 5 stars

Bought a pair of ghillie brogues for son. Product was excellent and well priced for quality (which is great). As bought unseen (as vendor don't have a retail outlet), comms with team was really quick,... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store

Information provided by various external sources

We love Scotland. It’s breathtakingly beautiful, steeped in history and heritage and has a fantastic culture of design and craftsmanship. There’s something special about this land we’re fortunate to call home. Throughout the country there are people with immense skill who are using both modern and traditional methods to handcraft beautiful Scottish products. We think these products, and the people who craft them should be celebrated across the world. The Artisans of Scotland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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4.9

All reviews

(93)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Can only reiterate all the previous positive comments!
Thank you Neil and ArtisansofScotland for my first purchase experience.
Would not hesitate to use again.

January 8, 2024
Unprompted review
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Reply from Artisansofscotland

Hi,

Thank you for the review :)

It was a pleasure helping you with your purchase!

Thanks for buying handmade in Scotland!

Kind Regards,

Neil

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Rated 5 out of 5 stars

The products are always of the quality…

The products are always of the quality and description advertised. The service is cordial and caring with high customer satisfaction among their goals. Service is efficient and responsive.

January 5, 2024
Unprompted review
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Reply from Artisansofscotland

Hi Keith,

Thank you for the review :)

I hope to see you on our website again soon and thank again for buying handmade in Scotland!

Kind Regards,

Neil

Rated 5 out of 5 stars

The products are great quality and the…

The products are great quality and the customer service is excellent. Would definitely recommend this company.

October 25, 2023
Unprompted review
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Reply from Artisansofscotland

Hi Ruth,

Thank you for the review!

I hope your wraps and ruanas are still keeping you warm :)

Thanks for buying handmade in Scotland!

Kind Regards,

Neil


Rated 5 out of 5 stars

Highly recommend …

Absolutely delighted with both the quality of the sporrans purchased and the excellent service received. I needed 2 sporrans very quickly and Artisan came up trumps and also kept me informed of progress at every step. Many thanks.

September 14, 2023
Unprompted review
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Reply from Artisansofscotland

Hi,

Thank you for the review!

We do love a challenge here at Artisans and I'm glad we were able to help out with the sporrans.

Thanks again for buying handmade in Scotland!

Kind Regards,

Neil

Rated 5 out of 5 stars

Sporran Builder Tool

I used the sporran builder tool to create my own one. I am absolutely delighted with the end product! It was actually cheaper than a lot of the off the shelf options from other retailers. Great communication from the company, genuinely faultless!

August 17, 2023
Unprompted review
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Reply from Artisansofscotland

Hi Colin,

Thank you for the review :)

It was a pleasure helping you with your sporran and I wish you many happy years of wear from it!

Thanks for buying handmade in Scotland!

Kind Regards,

Neil

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Rated 5 out of 5 stars

What a great company

What a great company, we had a tailor made sporran made for my husband, from the tail hair of my horse, the design was 100% perfect & I was kept up to date with every step of the make,
Absolutely love it ❤️

April 22, 2023
Unprompted review
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Reply from Artisansofscotland

Hi Jo,

Thank you for the fantastic review!

It was a pleasure helping bring your sporran to life and I wish your husband many happy years of wear from it :)

Thanks again for buying handmade in Scotland!

Kind Regards,

Neil

Rated 5 out of 5 stars

As ordered and lived up to expectations…

Information was clear and my query was answered promptly and helpfully. Sporran arrived on time and looks good to me (never bought a sporran before!) I am sure the recipient will be delighted when I give it to him for his graduation

June 29, 2023
Unprompted review
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Reply from Artisansofscotland

Hi Alison,

Thank you for the review!

I hope the sporran went down a treat for the graduation gift and I look forward to seeing you on our site again soon

Thanks for buying handmade in Scotland!

Kind Regards,

Neil

Rated 5 out of 5 stars

Super customer service.Could not have asked for a more helpful…

Could not have asked for a more helpful response to my enquiry. Delighted that Artisans of Scotland were able to source a Carruthers tie when all other avenues had failed.

April 13, 2023
Unprompted review
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Reply from Artisansofscotland

Hi May,

Thank you for the review and it was a pleasure helping your source the Carruthers tartan tie!

Thanks for buying handmade in Scotland!

Kind Regards,

Neil

Rated 5 out of 5 stars

We are very impressed with your company…

We are very impressed with your company in respect to the information we received and the personal attention of the item you sent us, it was of good colour and quality, the service was excellent and we would recommend for all highland wear.

March 22, 2023
Unprompted review
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Reply from Artisansofscotland

Hi Mr Lennox,

Thank you for the review and for coming to us for your new sporran chain :)

Thanks for buying handmade in Scotland!

Kind Regards,

Neil

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Rated 5 out of 5 stars

Brilliant service and experience whilst…

Brilliant service and experience whilst buying my kilt jacket and waistcoat.
Neil was so helpful and arranged for the necessary adjustments to be made.
I will be back and recommend highly to all.

January 23, 2023
Unprompted review
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Reply from Artisansofscotland

Dear Mr. Gardener,

Thank you for your kind words and for taking the time to share your positive experience with Artisans of Scotland. I am happy to hear that you found our service brilliant and that I was able to assist you with the necessary adjustments for your kilt jacket and waistcoat.

We appreciate your recommendation and hope to see you on our website again soon.

Thanks for buying handmade in Scotland!

Kind Regards,

-Neil

Rated 5 out of 5 stars

I’ve just received my sixth purchase…

I’ve just received my sixth purchase from Artisansofscotland. These are brogue boots and like all of he others they are beautiful, superb quality and highly competitively priced. Neil provided excellent advice professionally and with a personal touch. I feel welcomed back and looked after each time I return! All round 5* service.

February 3, 2023
Unprompted review
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Reply from Artisansofscotland

Hi Simon,

Thank you for taking the time to wite a review for your latest order :) I'm thrilled to hear that you are enjoying your sixth purchase, and that the brogue boots have met your expectations in terms of quality and price.

Artisans of Scotland take great pride in providing exceptional customer service and I am glad I was able to offer you a professional and personalised advice. It's always our goal to make our customers feel welcomed and well taken care of, so I'm happy to hear that you have experienced this each time you return.

Thanks again for buying handmade in Scotland and I look forward to serving you again in the future.

Kind Regards,

-Neil

Rated 5 out of 5 stars

Best customer service ever

Best customer service ever, especially pre-sale. I had so many questions! About the different materials and finishes. Neil always answered my emails immediately, in much detail and with many incredibly useful pictures. I thought he would tire of me eventually, but he just kept answering patiently. When I ordered the (Christmas present) sporran eventually, it turned out exactly the way my husband wanted it. Neil even got me a pelt that wasn't listed on their sporran builder (light seal)! My husband was keen on that one, so that was great.

December 1, 2022
Unprompted review
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Reply from Artisansofscotland

Hi,

Thank your kind words and fantastic review

We do try our best to give the best customer experience possible so I'm glad that came across from initial query to purchase :)

I wish your husband many happy years of wear from his sporran and thanks for buying handmade in Scotland

-Neil

Rated 5 out of 5 stars

I would HIGHLY recommend!

I would HIGHLY recommend Artisans of Scotland. I sourced my entire wedding kilt outfit through Artisans and Neil was incredibly helpful in making my vision for the outfit come to life. Each piece is of excellent quality and all was delivered on time. Neil even personally delivered to me due to the Postal strikes. I can’t thank them enough!

December 19, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Mark,

Thank you for the great review.

It was a pleasure helping you with your outfit. I hope you had a great time in Florida and Mexico for your wedding ;) It would be great to see some pictures of you outfit in action.

Thanks again for buying handmade in Scotland

-Neil

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Rated 5 out of 5 stars

This is the second time Artisans of…

This is the second time Artisans of Scotland have made a sporran for me - both have been for my sons 30th birthdays. Each is unique, beautifully crafted and really stunning. I ordered it online, choosing from a multitude of options but giving me a chance to see the finished combination. Artisans phoned me to confirm some details and to check the chain length. Again, they were surprisingly prompt with delivery and I now have the most beautiful present for my son.

November 11, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Gillian,

Thank you for the fantastic review.

I hope Niall loved his new sporran and thank you for coming back to us for another order :)

I hope you drop by our site again in the near future.

Thanks again for buying handmade in Scotland!

-Neil

Rated 5 out of 5 stars

Superb service and quality

Ordered a custom sporran with a tight timeline and it was turned around quickly and efficiently. Quality was very good and best of all it was handmade in Scotland. 5+stars.

October 26, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Donald,

Thank you for the review and it was a pleasure helping you with your order

Thanks for buying handmade in Scotland!

-Neil

Rated 5 out of 5 stars

Fantastic quality sporran using the…

Fantastic quality sporran using the configurator. The service was outstanding!

October 11, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Charlie,

Thank you for the review and great to hear your sporran met your expectations!

Thanks again for buying handmade in Scotland!

-Neil

Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic company and service. Choose a custom sporran and Neil was absolutely amazing, brilliant communication and selection during the whole process. Couldn't believe the final product, beautiful and absolutely delighted with it. Couldn't recommend more.

September 2, 2022
Unprompted review
Artisansofscotland logo

Reply from Artisansofscotland

Hi Mark,

Thank you for the fantastic review!

We do love a custom order here at Artisans and helping your throughout the process was a pleasure.

Thanks again for buying handmade in Scotland!

-Neil

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Rated 5 out of 5 stars

I ordered a day sporran with a stags…

I ordered a day sporran with a stags head design. It took a few weeks to arrive in the States, but is was worth the wait. The quality and craftsmanship is excellent. I am not a casual user of kilts; I hike and hunt more than 200 days a year, most often in a kilt, so I need a solid product that will withstand the rigour of being afield in all the weather the Midwest USA can throw at it. This sporran is attractive and built to last.

September 15, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Parsifal,

Thank you for the review and we're glad your sporran arrived safely!

If you have time, please do send us some pictures of it in action ;)

Thanks for buying handmade in Scotland

-Neil

Rated 5 out of 5 stars

Happy with the Jacket

Phoned company and they checked if the supplier had my size. Ordered the jacket and was delighted with it when it arrived.
I strongly recommend this company for their customer service.

August 31, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Andrew,

Thank you for the great review and I'm glad we we're able to help out with your jacket and waistcoat :)

Thanks again for buying handmade in Scotland!

- Neil

Rated 5 out of 5 stars

Excellent service from Neil at Artisans…

Excellent service from Neil at Artisans of Scotland. I was buying 2 sgian dubhs as gifts for 2 of our wedding party and he was so helpful.
Highly recommend!

June 27, 2022
Unprompted review
Artisansofscotland logo

Reply from Artisansofscotland

Hi Nicola,

Thank you for the review and it was a pleasure helping you with your Sgian Dubh purchase :)

Thanks for buying handmade in Scotland!

-Neil

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