Artisansofscotland Reviews 

93
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great service from Artisans of Scotland. Bought the Cairngorm stone Sgian Dubh for my grandson's graduation and he loves it. Prompt delivery and good email contact.

Rated 5 out of 5 stars

Great experience with this company. I was unsure what sporran to buy for my wedding and after making contact with the company Neil sent pictures of some examples that suited my kilt and shoes.... See more

Rated 5 out of 5 stars

I'm rarely moved to leave reviews but this company really earned the 5 stars. The sporran was beautifully crafted and arrived promptly and well packaged. Neil and his team went above and beyond to pro... See more

Rated 5 out of 5 stars

Bought a pair of ghillie brogues for son. Product was excellent and well priced for quality (which is great). As bought unseen (as vendor don't have a retail outlet), comms with team was really quick,... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store

Information provided by various external sources

We love Scotland. It’s breathtakingly beautiful, steeped in history and heritage and has a fantastic culture of design and craftsmanship. There’s something special about this land we’re fortunate to call home. Throughout the country there are people with immense skill who are using both modern and traditional methods to handcraft beautiful Scottish products. We think these products, and the people who craft them should be celebrated across the world. The Artisans of Scotland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

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4.9

All reviews

(93)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

In short - very happy

I’ve just received my new custom sporran.
It’s more that what I wanted… it’s brilliant.
I had fun designing it on the website. The fact you can see the design throughout the whole process stops you making daft decisions and, now I’ve got it, it looks better in real life.
In the design, I personalised it with my family name on the back. I got a phone call off Artisans asking if I wanted my family name with the coat of arms inscribed as well (I had no idea my family had a coat of arms😳). Obviously I said yes please and now I have a work of art on the back of the sporran as well 😆 it’s family heirloom status!!
I’m over the moon !! Cannot wait for my wedding!!!
Btw this is the first review I’ve ever been bothered to send so sorry for it being a long one.

May 31, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Vyan,

Thank you for the review! We do like to check when it comes to our laser etches and I'm glad your family crest was a good option :) Definetly something that you can pass down for generations to come.

Thanks for buying handmade in Scotland!

-Neil

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Rated 5 out of 5 stars

Beautiful!!!

I don’t have my new sporran in hand yet, I just got the shipping notice and pictures of the finished piece this morning. But, it looks is amazing! I did have a bit of a special order, I purchased the pig skin semi-formal sporran, and asked the maker to use seal pelt for the front panel. I couldn’t have asked for a better result. It is absolutely beautiful.

I also couldn’t ask for better customer service. Neil has been amazing and you are appreciated my friend!

I can’t say enough how happy I am to have found Artisans of Scotland.

April 29, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Mike,

Thank you for the review and it was a pleasure helping you with your order!

Thanks for buying handmade in Scotland

-Neil

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Couldn't have been more helpful and friendly. Went out of their way to get back to me - and follow up. Now - I'm anxiously awaiting the 'custom' brogue boots that have been made for me.

April 9, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Larry,

We got there in the end :) I hope the boots have settled in and the replacement laces have arrived safely!

Thanks for buying handmade in Scotland!

-Neil

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I was concerned that I wouldn’t receive my sporran in time for my wedding (I left it a little late). I received a phone call later that day to reassure me that it would be delivered with plenty of time to spare. I have now received the sporran, and the quality is excellent. Highly recommended.

March 30, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Gethin,

We do aim to please here at Artisans and glad we could get your sporran to you on time.

I hope you had a fantastic time at your wedding.

Thanks for buying handmade in Scotland!

-Neil

Rated 5 out of 5 stars

Great service provided by Artisans of…

Great service provided by Artisans of Scotland. Communication from Neil was excellent and I wouldn't hesitate to recommend and use again.

March 23, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Barry,

Thank you for the review and it was a pleasure helping you with your sporran :)

Thanks for buying handmade in Scotland!

-Neil

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Rated 5 out of 5 stars

Beautiful hand crafted copper kilt…

Beautiful hand crafted copper kilt belt. It's a joy to see such excellent craftsmanship. Very impressed with the quality and such good value. Thourghly recommend . Site bookmarked for future gifts/personal purchase

March 11, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Bob,

Its great to hear you loved the buckle! You dropped by our site at the right time as these had been off sale for sometime and we had just put them back online that day!

Thanks for buying handmade in Scotland!

- Neil

Rated 5 out of 5 stars

Great customer service

Great customer service, Neil was so patient with me as I asked loads of questions. Vintage Tammy’s arrived today which I had tried to get for years, love them.

January 22, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Diane,

No problem at all Diane :) Those were some beautiful tams you went for and I'm glad I could help track them down

Thanks for buying handmde in Scotland!

-Neil

Rated 5 out of 5 stars

Great customer experience

Great customer experience. Neil helped me with my sporren, he had a genuine desire to help and was eager to help solve any issues.

January 18, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Craig,

Thank you for you the review and it was a pleasure helping you with your sporran.

Thanks for buying handmade in Scotland!

-Neil

Rated 5 out of 5 stars

Excellent customer service

I designed my new sporran with some excellent advice from Neil who helped by sending pictures of similar designs so I knew what I was getting. The sporran arrived and is exactly what I wanted and is beautifully made. The kilt jacket is well made but was slightly too small. Neil immediately sent it a larger size and has made the exchange process very simple.

I would absolutely recommend artisans of scotland for excellent quality, competitive prices and amazing customer service.

January 14, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Andrew,

Thank you for you the review and it was a pleasure helping you on your sporran & kilt jacket journey. We got there in the end :D

Thanks again for buying handmade in Scotland!

-Neil

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Rated 5 out of 5 stars

Beautiful Sporran

Tailored the sporran on the webpage to suit my taste and it came exactly as I wanted. Nice personal touch with a call to say it was despatched. Excellent quick delivery of a quality product.

January 11, 2022
Unprompted review
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Reply from Artisansofscotland

Hi Bill,

Thank you for you the review and glad you enjoyed using our sporran builder.

Thanks again for buying handmade in Scotland!

-Neil

Rated 5 out of 5 stars

First class

First class. Amazing sporran, that was just as described and exactly what we wanted. Impressed, to be called and asked my waist size - happy to provide, but please don’t tell my wife.

October 22, 2021
Unprompted review
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Reply from Artisansofscotland

Hi John,

Thank you for you the review and great to hear you love your sporran!

Thanks again for buying handmade in Scotland!

-Neil

p.s our lips are sealed 😉

Rated 5 out of 5 stars

Excellent products and great service

Recently purchased a range of products, including pig skin sporran and matching kilt belt. Neil was a great help throughout the process. I thought the products looked great on the website, but having them in the flesh is amazing. Extremely high quality. I will be a repeat customer!

October 7, 2021
Unprompted review
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Reply from Artisansofscotland

Hi Craig,

Thank you for the review and its great to hear you are happy with everything you purchased :)

Looking forward to when you next drop by the Artisans website!

Thanks again for buying handmade in Scotland

-Neil

Rated 5 out of 5 stars

hand made sporran

I recently purchased a hand made sporran and some other accessories from Artisans of Scotland. My communication throughout was with Neil. Working with Neil to get my requirements just right was an absolute pleasure. He was keen to (and did) help in every way possible.
The sporran and other products are outstanding. I cannot recommend Neil and Artisans of Scotland highly enough.
Many thanks
Tom

July 29, 2021
Unprompted review
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Reply from Artisansofscotland

Hi Tom,

Thank you for the amazing review and it was a pleasure helping you with your sporran!

Thanks again fro buying handmade in Scotland

-Neil

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Rated 5 out of 5 stars

Custom Sporran

I purchased a custom Sporran from Artisans of Scotland. Not only did I receive it in a very timely manner but the craftsmanship is second to none. I am glad I paid a little extra to get a handmade product and support local Scottish Artisans. Thank you so much for what you guys do and I will be proud to wear it at my wedding.

July 5, 2021
Unprompted review
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Reply from Artisansofscotland

Hi Eric,

Thank you for the review :)

Please do send us some pictures of your wearing the sporran at your wedding :)

Thanks again for buying handmade in Scotland

-Neil

Rated 5 out of 5 stars

I needed to buy tassal caps for a…

I needed to buy tassal caps for a sporran I am msking myself. Neil helped me on the chat to buy what I needed. I appreciate the help as well as the items I could not get anywhere else.👍

July 2, 2021
Unprompted review
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Reply from Artisansofscotland

Hi Petr,

It was a pleasure being able to help out and glad the cones arrived safely :)

Thanks again for buying handmade in Scotland

-Neil

Rated 5 out of 5 stars

Got a great custom Sporran

Got a great custom Sporran, great quality and speedy delivery. Would definitely recommend

June 30, 2021
Unprompted review
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Reply from Artisansofscotland

Hi Paul,

Thank you for the review!

I'm glad we got there in the end with the green suede lining ;)

Thanks again for buying handmade in Scotland!

-Neil

Rated 5 out of 5 stars

Outstanding service from Artisans of Scotland

I had the privilege of dealing from here in Australia with Mr Neil Roger of Artisans of Scotland. He delivers the highest quality service to customers - he is always extremely prompt in his replies, offers helpful advice and solutions throughout the process and always keeps you as customer informed of progress with your order. On top of that, the handmade in Scotland products he arranged to supply to me (day and formal sporrans and some accessories including a silver kilt pin) are of the highest quality.

March 20, 2021
Unprompted review
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Reply from Artisansofscotland

Hi Rob,

Thank you for the fantastic review!

It was a pleasure being able to help you with your orders and look forward to seeing you drop by our site again soon :)

Thanks again for buying handmade in Scotland

-Neil

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Rated 5 out of 5 stars

Absolutely stunning full dress sporran

Absolutely stunning full dress sporran! Excellent quality with small modern touches like a credit card/ID slot! I cannot wait to show it off at my daughter's wedding this year!

March 17, 2021
Unprompted review
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Reply from Artisansofscotland

Hi Michael,

Thank you very much for the review

Please let us know what everyones think of your sporran at your daughters wedding :)

Thanks for buying handmade in Scotland

-Neil

Rated 5 out of 5 stars

Managed to find the perfect gift for my…

Managed to find the perfect gift for my cousins christmas present. A fabulous pewter broach of a highland cow. She loves it and i loved being able to support an independent and Scottish company.

January 4, 2021
Unprompted review
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Reply from Artisansofscotland

Hi Emma,

Thank you very much for the review,

Glad the wee coo arrived safe and your cousin loved it :)

Thanks for buying handmade in Scotland

-Neil

Rated 5 out of 5 stars

Absolutely fantastic experience!

Absolutely fantastic experience from starting off the sporran design using the online ‘builder’, through the tweaks made in the design process by e-mail all the way to the arrival of a truly beautiful gift for my husband. I was so excited to present it to him on Christmas Day. Thank-you so much to Neil & his amazing team! Can’t rate you highly enough.

January 4, 2021
Unprompted review
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Reply from Artisansofscotland

Hi Jen,

Thank you for the review :) It was a pleasure being able to help you bring your sporran design to life! I wish your husband many happy years of wear from it :)

Thanks for buying handmade in Scotland

-Neil

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