Artisansofscotland Reviews 

93
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service from Artisans of Scotland. Bought the Cairngorm stone Sgian Dubh for my grandson's graduation and he loves it. Prompt delivery and good email contact.

Rated 5 out of 5 stars

Great experience with this company. I was unsure what sporran to buy for my wedding and after making contact with the company Neil sent pictures of some examples that suited my kilt and shoes.... See more

Rated 5 out of 5 stars

I'm rarely moved to leave reviews but this company really earned the 5 stars. The sporran was beautifully crafted and arrived promptly and well packaged. Neil and his team went above and beyond to pro... See more

Rated 5 out of 5 stars

Bought a pair of ghillie brogues for son. Product was excellent and well priced for quality (which is great). As bought unseen (as vendor don't have a retail outlet), comms with team was really quick,... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store

Information provided by various external sources

We love Scotland. It’s breathtakingly beautiful, steeped in history and heritage and has a fantastic culture of design and craftsmanship. There’s something special about this land we’re fortunate to call home. Throughout the country there are people with immense skill who are using both modern and traditional methods to handcraft beautiful Scottish products. We think these products, and the people who craft them should be celebrated across the world. The Artisans of Scotland.


Contact info

4.9

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(93)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very genuine business with such helpful…

Very genuine business with such helpful and polite staff. I ordered one of the celtic ruana wrap shawls. This is a really beautiful and good quality garment. The colours are rich and vibrant. I messaged the company after ordering and they telephoned me to say this garment had just been finished by the local weavers and would be posted promptly. What a service. I am so impressed with them. Buy with confidence.

March 31, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Customer Service at its Best

My son's sporran arrived with a small imperfection. I reported the problem to Neil and he couldn't have been more helpful. A fantastic measure of customer service is a company's ability to correct a problem. Artisan's of Scotland's response to my issue was second to none. My son's sporran was collected and returned with the problem part replaced, all free of charge.

February 1, 2025
Unprompted review
Rated 5 out of 5 stars

The difference is clear

These guys are incredible. Truly. The quality of materials and workmanship is very clear and I am blown away by my new sporran. I doubt i will need to replace this anytime soon but rest assured anyone who needs anything like this i always recommend. Thank you all very much.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely product and fantastic customer service

I'm rarely moved to leave reviews but this company really earned the 5 stars. The sporran was beautifully crafted and arrived promptly and well packaged. Neil and his team went above and beyond to provide a couple of adjustments to ensure we had exactly what we wanted. Excellent, personalised customer care and a really lovely product.

December 20, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Perfect Gift

Ordered a sporran for my grandson’s birthday and it’s perfect. Looks the perfect part and he’s delighted with it. Also very quick delivery which is always a plus.

November 27, 2024
Unprompted review
Rated 4 out of 5 stars

I recently had a positive experience…

I recently had a positive experience with Artisansofscotland. They were communicative and attentive throughout the entire process, ensuring I received a beautifully crafted sporran. Neil, in particular, provided excellent customer service, offering guidance and updates, which made the buying process enjoyable. The quality of the product is impressive, and it arrived promptly. Overall, I am very satisfied with my purchase and would recommend Artisansofscotland to others. Four stars!

November 26, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Outstanding customer care with a product to match

I needed a day sporran that would as closely match my brogues as possible, so I emailed Artisans for advice and was contacted by Neil - who proved to be absolute star throughout the whole process - who offered to send some leather samples to compare, which promptly arrived a few days later.
I found the right match, and placed an for a bespoke hand-made sporran which arrived promptly about a week later.

The sporran is beautiful and very well made, however it was Neil's attentive and considerate customer care which created such a positive overall experience. The level of service I received was truly outstanding from start to finish, and Artisans Of Scotland have a genuine asset in Neil. Absolutely outstanding. Thank you!

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

custom-made sporran

I ordered a custom-made sporran for my wedding day.

My preferences were quite specific (because I wanted a faux sporran fur with antique metal finish). I struggled to find any options online, before finding Artisans of Scotland

Neil was an absolute star from the get-go and made the buying process enjoyable.

I’m delighted with the finished product and know it will last a lifetime.

The delivery was quick and Neil keep my abreast of delivery dates.

I couldn’t recommend more highly.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Sporran for my wedding day

I placed an order for a day sporran, which was made of leather, and had it in my hand within 4 days. The quality is brilliant and the service was just as good
I will definitely be buying again from Artisans of scotland. It was amazing how smooth it all went from start to finish.
I would highly recommend them to anybody.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Phenomenal Customer Service

Buying expensive (but good value and high quality) Formal men's clothes online is always a little daunting. Nonetheless, Neil made the whole end-to-end process very easy. Speaking to a real human who knew his business intimately was a delight—highly recommended.

May 27, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fabulous bespoke sporran

We ordered a bespoke sporran as a 21st birthday gift. We were impressed by the options available including the engraving on the back. The quality of the materials and workmanship are first class. The delivery was quick and the way the sporran was packed felt personal too.
We are so delighted we’ll definitely be back.

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Custom-Made Wedding Sporran

I had a custom-made sporran made for my husband on his wedding day. Artisans of Scotland were incredible when it came to helping me decide what to go for. Great quality and a brilliant experience. Would highly recommend.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Belt, Buckle & Sporran......

I purchased a traditional leather sporran kilt belt and buckle from Artisans of Scotland. Making the purchase was a piece of cake and Neil is always on hand to answer any questions, and made a larger size exchange seamless. The items arrived swiftly in a carefully packed box by sign for delivery. I'm exceptionally pleased with each of the items, and the price in my opinion is reflective of the quality which is immediately evident; these accessories are a fantastic addition to my day kilt outfit. I've defo placed Artisans of Scotland on my go to list for any future requirements.

April 3, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company.

I can't give enough praise to the talented team at Artisans of Scotland. We have so much creative skills in Scotland , and this company is proof of that. Thank you once again. Sandra.

March 27, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Well made and beautiful

Well made and beautiful

April 1, 2024
Unprompted review
Artisansofscotland logo

Reply from Artisansofscotland

Hi James,

Thank your for the review!

I wish you many happy years of wear from your sporran and thanks for buying handmade in Scotland!

Kind Regards,

Neil

Rated 5 out of 5 stars

Fantastic purchasing experience!

I purchased a bespoke sporran from Artisans of Scotland and was absolutely delighted with the result! The communication from the start to the finish of the product was excellent, the turnaround time and delivery were swift and the actual quality of the sporran is superb. A fantastic experience all round!

April 12, 2024
Unprompted review
Artisansofscotland logo

Reply from Artisansofscotland

Hi Dennis,

Thank you for the review and it was a pleasure helping you with your sporran :)

Thanks again for buying handmade in Scotland!

Kind Regards,

Neil

Rated 5 out of 5 stars

Fab customised sporran

I bought a sporran as a gift for a friend. It's been very well received he loves it. I really like that I customised it with lots of choices that really worked well. The quality is super and delivery was as promised. I called the company a couple of times to discuss options and found the guy very friendly and helpful. I would definitely recommend

March 4, 2024
Unprompted review
Artisansofscotland logo

Reply from Artisansofscotland

Hi Jodi,

Thank you for the lovely review!

We do love custom sporrans here at Artisans and it's great to hear your friend was over the moon with his.

Thanks again for buying handmade in Scotland!

Kind Regards,

Neil

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look