Complete rip off Allen wise lies over and over again sends false tracking numbers lies about when equptment is or will be sent than when it arrives it's not even the equiptment agreed upon real jo... See more
Sunco Automotive Equipment LLC
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See what reviewers are saying
Very bad experience. Let's being with the AutoEquipment Depot: order placed back in March of 2016 - two years on and still missing BlueBird Air Hose Reel. The total cost of the order was $6,200. Mon... See more
I've used these guys for several orders and they always have the best prices and service. If you've ever dealt with some of the other "discount equipment" companies you know what I mean. I've read a f... See more
My only issue with the company is some of their policies regarding Co-Signers. I was confused a few times about why my Co-Signers name was in the #1 position and mine was in the #2 position, my co-... See more
Company details
Information provided by various external sources
AutoEquipmentDepot.com is one of the largest automotive repair equipment dealers in the U.S. We stock thousands of items at our warehouses It is the volume of business we do that allows us to bring you both the best prices and quality products. We carry a full range of Automotive lifts, car storage lifts, 2 post lifts, 4 post lifts, motorcycle lifts, Motorcycle tire changer, Tire changers, Wheel Balancers, Motorcycle wheel balancers, Brake Lathes, Trans Jacks, Shop Presses and much much more. We have over 25,000 items in stock. AutoEquipmentDepot.com can provide you with equipment from all the major manufacturers of auto repair equipment such as: OTC, SPX, FORWARD LIFT, BENDPAK, Dannmar, Challenger Lifts, RANGER, ROBINAIR, RTI, ATD TOOLS, ACCUTURN, AMMCO, COATS, BRANICK, HOFMANN, INGERSOLL-RAND, MASTERCOOL, SOLAR, CLARKE, LINCOLN, MOTORVAC, K&L, LISLE, INSTA-CLEAN, MO-CLAMP, JOHN BEAN, KLEENTEC, AND MANY MORE! Our relationship with these companies allows us to offer the highest quality automotive equipment at the lowest possible prices. Give us a call and let us help you.
Contact info
4500 S Lakeshore Dr Suite 620, 85282, Tempe
- 1-888-990-1786
- manager@autoequipmentdepot.com
- autoequipmentdepot.com
Terrible Customer Service
very poor quality Lift won't lift 7800 lbs rated for 11,000 lbs so far company won't make good for anything. I offered to even buy a better quality lift
We'll We'll I guess putting the poor rating is the only thing to get me a response. I've tried calling the manufacturer they told me they would not help me or even speak about a warranty because this company never paid them for the product so if you can get me a response from the manufacturer by all means do it and call me don't respond back here

Reply from Sunco Automotive Equipment LLC
I am having a terrible time getting …
I am having a terrible time getting my equipment delivered. I ordered the machines on Nov. 21st, 2016. I was assured that the equipment was in Stock and ready to ship. Almost six weeks now and no shipment has been made. This is totally unacceptable. I have made every effort to expedite shipping and I have waited week after week being told my machines will ship NEXT week. At this point Auto Equipment Depot seems to not be able to live up to the promises they make and I've lost a vital client in the end. I give AED two enthusiastic thumbs down. The finance company says Auto Equipment Depot informed them the equipment was delivered and installed. This is not true. Not sure what's going on. Customer Service Manager will not call me. Do not do business with these people, they are not trustworthy, every word out of their mouth is a lie.
Shipping is bad
This Place is A joke. When ordering they lie to you to gain trust. Ordered my Product on November 17 2016, Rudy Muro told me it would be shipped out next business day. Here it is December 22,2016 Still nothing. When calling to see where it is. Either they give you the run around, transfer you to some one else, Transfer you to Manager that dont EVER call you back And never answer. or the just hang up you. Tell you the same story when you do get someone on phone. And that is it is back order. When Mr Rudy said it wasnt back order and would ship next day. Will Never tell someone to go here. This is the worst place ever. Sorry excuse of a business. All I wanted was answer's. And i dont get that. Instead i had to call my lawyer. So over this

Reply from Sunco Automotive Equipment LLC
Barry is a happy customer!
Great service, excellent product, timely delivery. I'm very satisfied, and would purchase again, and recommend them to others looking to purchase car lifts, tire changers , or any automotive service equipment for mechanics
Placed my order over a month ago. I financed through synchrony which is who they go through. My bill is due tomorrow and they keep telling me every week that it should ship out that week.
I'm not paying on something that hasn't shipped. Can't get a real answer. Keep telling me the same stuff over and over. Can't get mr. Weise to call me back. I've tried to cancel with no luck as well. What a joke of a company it is. Horrible customer service. Just ship my damn lift or cancel the order.
These guys are the best and so are their prices!
I've used these guys for several orders and they always have the best prices and service. If you've ever dealt with some of the other "discount equipment" companies you know what I mean. I've read a few of the bad reviews and they always complain about financing or shipping: 2 things that Auto Equipment Depot doesn't control.
Terrible
I finalized my order on 8/23/16 it is now 11/15/16 and I still don't have my equipment. Three payments made and soon to be a fourth payment and still haven't seen what I am paying for. I NEVER receive a call back when they say they will call. I NEVER receive updates on my order. The only time I get any info is when I call and demand to speak to the supervisor since customer service only gives me the answer of "it should ship out either this week or next week". I am HIGHLY disappointed with my experience with this company and will not recommend them to anyone. If I am lucky I may see my equipment before Christmas.
PATHETIC NOT A GOOD BUSINESS
SHIPPING: PLEASE ALLOW 10 TO 15 BUSINESS DAYS FOR SHIPPING TIME. WE WILL FORWARD YOUR TRACKING INFORMATION AS SOON AS AVAILABLE. - Please contact our Customer Service Dept. at 888-990-1786 Ext 203 if you have any questions, or concerns........PATHETIC STILL WAITING ON MY EQUIPMENT....BEEN 53 DAYS SINCE ORDERED SAME ANSWER AND RESPONSE WILL SHIP THIS WEEK THEN PROVIDE YOU SHIPPING DETAILS.....3 WEEKS LATER STILL NOTHING CALLED BENDPAK DIRECT AND THEY DONT EVEN HAVE THIS COMPANY IN THERE LISTINGS NOR ANY ORDERS COMING MY WAY OR TO ANY OF THERE PROVIDED ADDRESSES FOR DIRECT PICKUP......I LIKE THE SALES PITCH GET YOUR EQUIPMENT AND START MAKING MONEY BEFORE YOU SPEND A DOLLAR.....LIES ILL HAVE MINE PAID OFF BEFORE IT EVER ARRIVES ........DO NOT DO NOT DO NOT..DO BUSINESS WITH THESE CROOKS...IF EVERYONE BUYS ELSEWHERE THEY'LL CLOSE THERE DOORS AND WONT BE ABLE TO SCREW OVER ANYBODY ELSE
Been almost 3 weeks and still don't know if my lift has shipped
I placed my order almost 3 weeks ago and they can't tell me if it has shipped. Very slow shipping and poor communication on order status.
Edit - It has been over 7 weeks now and I still have no lift. My finance company is filing a dispute for this charge and now I'm stuck waiting 2 months for them to cancel my order. DO NOT ORDER FROM AUTO EQUIPMENT DEPOT!!!!!!!!!!!
sunco auto
this is absolutely by far the best ppl to work with so easy no hassle n0 haggles just quality ppl selling quality equipment, just wish id find them sooner
Bendpak lift accessory.
Excellent company to deal with! Personal contact from them twice to insure correct item sent. Also, best price for the item. Thank you very much!!
Will not do business with them ever again.
Bought a car lift, got charged for 2 lifts, 1895.00 each. Took 3 weeks to get refund, took a month to ship my lift, was told they would refund my shipping 300.00, only refunded 250.00 which took many phone calls to get. Never again
Horrible Company to do business with
You will expect to wait 6 to 8 weeks longer for the product to be delivered even thou they say they have it in stock!!! I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE!!!!
They say they take pride on having an in-house financing program.
This is just a big Rip OFF expect to pay 3 times what they tell you!!!!!
I am still waiting to here back from them and it is already July?? I spoke with them in March. Not so great customer service!!

Reply from Sunco Automotive Equipment LLC
shipping was horriable couldnt get a straight answer
took 25 days for shiping had to make first payment before shiped and 2nd one right after recieving it they lied acouple time that it was shipped allready but wasnt

Reply from Sunco Automotive Equipment LLC
Great company
Very customer oriented company, did everything to make sure i was happy with my purchase.
love my tire changer and spin blancer
all over a great staff that assested me .
9000 lb auto lift
5 star quality and easy to install . No extra parts were required.
unsatisfied
order was put on backorder for a week, called a week later and it got pushed three more weeks. when it finally came it was supposed be lift gate delivered and wasn't, had to pay another business by me to unload it off semi trailer with a forktruck. think I should get ateattd-support bar as a inconvenience settlement, but sure I wont hear anything from this

Reply from Sunco Automotive Equipment LLC
Great customer service at great prices!
Thank you Rudy from Arizona and the Palmetto FL team.
Bend Pak lift
Great product ,shipped promptly, and the phone personnel were gracious and helpful in my purchase. They also found a installer that knew the product and promptly installed same. I gave it the max number of stars. Thank you Sunco Auto Equipt.
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